Customer Reviews for Jericho Outdoors
(U-Haul Neighborhood Dealer)

320 reviews

232 Jericho Rd   Berlin, NH 03570

(603) 326-4376

Office Hours

  • Mon: Closed
  • Tue-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(603) 326-4376

232 Jericho Rd
Berlin, NH 03570

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

luke is a good man he goes above what he should, thanks man

TIMOTHY K 
Rating:
5.0

this is 1 of the most honest businesses in berlin

TIMOTHY K 
Rating:
5.0

Great Customer Service

DENNIS W 
Rating:
3.0

Customer did not leave a comment.

William D 
Rating:
5.0

The man at the rental place was extremely helpful - pleasant - and great to work with !!

BRIAN C 
Rating:
5.0

They're doing a great job.

JOSEPH W 
Rating:
2.0

on the day of return, they were closed.... no help there. tried to drop the trailer at a more convenient place for me, in Lancaster, NH...but U-haul dealership was going to charge an additional $80.00...almost as much as the original cost of the rental...what a rip-off..so, took the trailer to Jericho Outdoors with no one to help disconnect the trailer and left...again, at the convenience of U-haul and not the customer.

JOHN B 
Rating:
3.0

The staff did not have the mileage, correct the fuel level, correct nor did they know certain charges were for

JOHN S 
Rating:
5.0

Truck was well maintained mechanically. It was a little dirty on the inside. Smelled of animal and had loose animal hair in cab

MINDY M 
Rating:
5.0

The equipment was available on time, the folks behind the counter were thorough, friendly and helpful. I would highly recommend this location.

Scott G 
Rating:
5.0

Customer did not leave a comment.

Pranee P 
Rating:
5.0

Great friendly customer service

WENDY W 
Rating:
5.0

They best the Mgr came outside and connected everything did a light safety check and we were of to do our pick up.

DOUGLAS R 
Rating:
4.0

Customer did not leave a comment.

GARY R 
Rating:
4.0

If a truck is not available at the location requested by the client (Gorham, NH instead of Berlin, NH in this case), at least offer to give the customer some free miles to offset the increased cost incurred by the extra miles driven in the truck and the pick-up vehicle.

JOSHUA G 
Rating:
5.0

Customer did not leave a comment.

Timothy L 
Rating:
5.0

Outdoors in Berlin NH and was given 4x8 cargo at Sam’s Variety in Gorham NH. I was then told I couldn’t return trailer to Sans Variety without extra charge. Why even have a reservation system????

Steve Y 
Rating:
5.0

They do a Great Job Keep up the Good work.

STEVE G 
Rating:
5.0

Fast and friendly service!

Lisa C 
Rating:
5.0

Customer did not leave a comment.

David A 
Rating:
4.0

Customer did not leave a comment.

STEVE D 
Rating:
4.0

Customer did not leave a comment.

ROB N 
Rating:
4.0

It was a very easy process getting the truck. Very quick in and out

Mark C 
Rating:
5.0

Customer did not leave a comment.

MARIO M 
Rating:
5.0

Great service.

KAREN A 
Rating:
3.0

Customer did not leave a comment.

Joseph G 
Rating:
4.0

Customer did not leave a comment.

William G 
Rating:
5.0

Customer did not leave a comment.

STEVE G 
Rating:
5.0

The rental agent was very friendly and helpful showing me the hook up.

STEVE G 
Rating:
5.0

The worker was very helpful

Roberta W 
Rating:
4.0

Easy to hook up and very affordable price. I will highly recommend this unit for moving

tim V 
Rating:
5.0

Customer did not leave a comment.

MARK T 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER M 
Rating:
4.0

Customer did not leave a comment.

Lisa D 
Rating:
5.0

Thanks!

Meghan H 
Rating:
5.0

The trailer directional lights did not work when it rained, I was very unhappy not having directional lights in city traffic in the rain! The rental people at Jericho sports were excellent. The trailer itself was clean and well maintained other than the lights.

WILLIAM D 
Rating:
5.0

Everything was good

Lydia M 
Rating:
5.0

Customer did not leave a comment.

Dennis T 
Rating:
5.0

Customer did not leave a comment.

Alexander B 
Rating:
3.0

Customer did not leave a comment.

Gene M 
Rating:
5.0

Customer did not leave a comment.

Mary J 
Rating:
1.0

Bring the Uhaul place in town so us people w no car can get to it.

DARLINE B 
Rating:
5.0

Customer did not leave a comment.

charles T 
Rating:
3.0

Agent did offer to assist uncouplling, but was not necessary. He did not inspect for damage or cleanliness. Told me he would do it later. Dropped it and left.

Don D 
Rating:
5.0

Customer did not leave a comment.

Mike K 
Rating:
3.0

It was ridiculously expensive because they are closed for 2 days .

Rhonda B 
Rating:
5.0

Great people to deal with, will use again.

RYAN G 
Rating:
5.0

Customer did not leave a comment.

Michael W 
Rating:
2.0

I was charged for things I didn't request/use

Secily-Marie K 
Rating:
5.0

Super nice, accommodating and friendly.

derrek s 
Rating:
5.0

Customer did not leave a comment.

Marshall G 
Rating:
5.0

Customer did not leave a comment.

Melissa S 
Rating:
5.0

Customer did not leave a comment.

Wayne B 
Rating:
5.0

Customer did not leave a comment.

William K 
Rating:
5.0

Vehicles exterior had numerous dents, scratches, check engine light on, etc. Vehicles interior also had dents, dings and was dirty on ceiling. Time for this vehicle to get a rehab. Jericho Outdoors is a great place and great customer service.

Tammy M 
Rating:
3.0

Customer did not leave a comment.

Gregory W 
Rating:
5.0

Customer did not leave a comment.

NATHANAEL S 
Rating:
5.0

Customer did not leave a comment.

Michael H 
Rating:
5.0

Customer did not leave a comment.

Tammy R 
Rating:
5.0

Dave was absolutely great to work with!

Brad B 
Rating:
4.0

Customer did not leave a comment.

Denise P 
Rating:
3.0

Did not get the furniture moving equipment that I rented.

Donna W 
Rating:
4.0

None

Joseph D 
Rating:
5.0

Customer did not leave a comment.

antonio g 
Rating:
5.0

Customer did not leave a comment.

Laura S 
Rating:
5.0

We got excellent service and would rent here again

Clark N 
Rating:
5.0

Customer did not leave a comment.

Ryan S 
Rating:
5.0

There is nothing I can say , it was great value and great service!

YAIR B 
Rating:
4.0

Customer did not leave a comment.

Edward D 
Rating:
2.0

I was quoted on the phone 170$ max but paid a total of 260$

Matthew B 
Rating:
3.0

It had retail around the area for the key drop box making it difficult to get to. There was not enough room to park the 26' truck in a good spot.

James C 
Rating:
5.0

David was super friendly and we will definitely be back for any future needs.

Joshua M 
Rating:
5.0

Customer did not leave a comment.

timothy d 
Rating:
5.0

Customer did not leave a comment.

robert m 
Rating:
1.0

When someone books a reservation two to three weeks in advance make sure what the person books and reserves is there and do not cancel it and move it to a different time and date. And let the people know it is not happening... Oh and make sure that a uhaul rep calls to confirm like promised! Both times we recieved zero calls!

Ryan D 
Rating:
5.0

Customer did not leave a comment.

KRISTIN F 
Rating:
5.0

Customer did not leave a comment.

Lynn L 
Rating:
4.0

Customer did not leave a comment.

DIANA L 
Rating:
5.0

Great Job !!!

SCOTT A 
Rating:
5.0

Customer did not leave a comment.

Richard R 
Rating:
4.0

Customer did not leave a comment.

Colleen C 
Rating:
5.0

The whole process was so seamless from Start to finish. All of our questions were answered and the whole experience was great!

Kayla S 
Rating:
5.0

Customer did not leave a comment.

Raymond B 
Rating:
5.0

Customer did not leave a comment.

Jesse H 
Rating:
5.0

Customer did not leave a comment.

Evan R 
Rating:
5.0

Customer did not leave a comment.

ARMAND P 
Rating:
5.0

My friend might be using soon. Was very convenient to move my son into his first home. Ty

Renee C 
Rating:
5.0

Excellent service

Roger B 
Rating:
5.0

Customer did not leave a comment.

Ron V 
Rating:
5.0

Customer did not leave a comment.

Carlene B 
Rating:
5.0

Customer did not leave a comment.

Joshua J 
Rating:
5.0

I noticed that the upper railing on the passenger side was loose from the wall of the van near the rear. Other than that everything was just fine.

Martha A 
Rating:
3.0

Truck smelled of cigarette smoke. Had to drive with windows open.

Jason C 
Rating:
5.0

Customer did not leave a comment.

Garrett B 
Rating:
5.0

Customer did not leave a comment.

Derek S 
Rating:
5.0

A little old dried-up coffee in the cup holder but other than that everything went perfect. And that's actually nothing to complain about. It was just a comment

PAUL M 
Rating:
5.0

Customer did not leave a comment.

Gary B 
Rating:
4.0

Customer did not leave a comment.

David U 
Rating:
5.0

Customer did not leave a comment.

Rita M 
Rating:
5.0

Customer did not leave a comment.

Lawrence B 
No reviews have been submitted for this location.
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