Customer Reviews for Jersey Shore Collision
(U-Haul Neighborhood Dealer)

654 reviews

2631 Rte 70 W   Manasquan, NJ 08736
(@ Rte 34 & 35 & 70 Interchange)

(732) 292-0755

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: 6:30 am - 9:30 am
Special Operating Hours
  • 9/24/2021 - 9/27/2021: Closed

Services at this Location:

Contact Us

(732) 292-0755

2631 Rte 70 W
Manasquan, NJ 08736
(@ Rte 34 & 35 & 70 Interchange)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: 6:30 am - 9:30 am
Special Operating Hours
  • 9/24/2021 - 9/27/2021: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

genine D. 
Rating:
5.0

Customer did not leave a comment.

JACQUELIN T. 
Rating:
4.0

I booked a 10' truck 6 days before I needed it from a location that was 5 minuets from my house. The day before I needed the truck I received a call stating that a 10' truck wasn't available at that location & I would need to get it from a location that was 20 minuets from my house. I passed the original location I was meant to get the truck from & there were 3 10' trucks sitting in the lot. After returning the rental. I passed the same location on my way home & the same 3 10' trucks were sitting in the same spot in the lot. They were never used.

Paul M. 
Rating:
5.0

Customer did not leave a comment.

Alfonso L. 
Rating:
5.0

Customer did not leave a comment.

Daniel N. 
Rating:
5.0

Customer did not leave a comment.

Joy B. 
Rating:
3.0

Customer did not leave a comment.

Patricia S. 
Rating:
5.0

Customer did not leave a comment.

Daniel G. 
Rating:
5.0

Great location with helpful and accommodating owner.

Jim V. 
Rating:
5.0

Customer did not leave a comment.

jim H. 
Rating:
5.0

Customer did not leave a comment.

Matthew F. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Quick and easy rental.

Lawrence W. 
Rating:
5.0

Customer did not leave a comment.

Tomas M. 
Rating:
3.0

Filthy vehicle. Practice Covid cleaning????

Debbie B. 
Rating:
5.0

Pat Rosace at Jersey Shore Collision was most helpful and knowledgeable. He made the rental process so easy. The trailer towed like a charm.

dom S. 
Rating:
5.0

Customer did not leave a comment.

LISA L. 
Rating:
5.0

Customer did not leave a comment.

eugene W. 
Rating:
5.0

Customer did not leave a comment.

Thomas P. 
Rating:
3.0

Customer did not leave a comment.

Glenn S. 
Rating:
3.0

Customer did not leave a comment.

Benjamin W. 
Rating:
3.0

Returned on a Sunday, so the location was closed. Easy to find and easy to return!

Sarah F. 
Rating:
4.0

Customer did not leave a comment.

Craig L. 
Rating:
5.0

We were happy with the ease of our rental the equipment and especially the u haul representative

VFW P. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Have an inventory of the necessary accessories to hitch a 6x12 trailer.

Carlos N. 
Rating:
5.0

Could not have been easier. Thank you.

KEVIN C. 
Rating:
5.0

Customer did not leave a comment.

gary C. 
Rating:
5.0

Customer did not leave a comment.

TONY H. 
Rating:
5.0

Customer did not leave a comment.

Thomas S. 
Rating:
5.0

Great customer service ! Would definitely recommend

joan B. 
Rating:
5.0

6x12 trailer was great, plenty of room and rode smooth. If towing with a truck I'd recommend using a drop hitch to level out the trailers suspension.

Joseph S. 
Rating:
5.0

Customer did not leave a comment.

Paul G. 
Rating:
1.0

2011 GMC 10FT 90k miles No oil No air Got stuck 4 times

ALLEN B. 
Rating:
5.0

Pat is the best

robert M. 
Rating:
4.0

Jersey shore collision was good and person at shop was friendly and helpful. Only complaint was that they were about 15-20 mins late opening on a Sunday morning, and I needed an early pickup. I give them a partial pass however, because I had booked a pickup for another location only to be called THE NIGHT PRIOR TO PICKUP and told truck was unavailable. I was then reserved for a smaller truck at jersey shore collision by the person who notified me of unavailable truck, so jersey shore collision did not speak with me directly and did not know of reservation until nearly the last minute. Should still open on time, but partial pass due to circumstances.

BRIAN B. 
Rating:
5.0

Very friendly and easy process-great place to go if you need a Uhaul.

CHRIS S. 
Rating:
5.0

Pat was great. Very helpful. Easy pickup, easy drop-off.

Robert S. 
Rating:
5.0

owner was very nice experienced and a great help

joe M. 
Rating:
5.0

Great experience...very helpful...

Martin A. 
Rating:
3.0

Customer did not leave a comment.

Phong P. 
Rating:
5.0

Customer did not leave a comment.

NANCY W. 
Rating:
5.0

Customer did not leave a comment.

Dan F. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL A. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH L. 
Rating:
5.0

Awesome management!

DaShaun V. 
Rating:
5.0

Great customer service! Would definitely come back!!

MARISOL O. 
Rating:
5.0

Customer did not leave a comment.

Michael J. 
Rating:
3.0

All was fine, full tank of gas, cab and box was clean.

phil M. 
Rating:
5.0

Mobile App very frustrating to use returning the vehicle. as was unable to confirm location Via Chrome using IPhone.. After multiple failed attempts i called a help number and was told that Location services with iPhone has been problematic and to use Safari browser instead. This info would have been nice to know after my 2nd of many failed attempts. Otherwise good experience.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Sarah S. 
Rating:
5.0

Customer did not leave a comment.

RICHARD I. 
Rating:
2.0

The vehicle was blocked in by several other vehicles making it very difficult to access and pick up at 5:30 in the morning when the staff is sleeping. If U-HAUL wants to try to rent the same vehicle several times a day it should have 24 hour personnel available. The U-HAUL phone number is never answered. I was nearly an hour late returning- unanticipated problems. But the manager did not need to berate me for being late with several phone calls. The people waiting for the truck were very understanding. Then the manager charged me double. I'm sure the couple renting after me weren't give a free rental- U-HAUL double dipping. I will not use U-HAUL again. Very unprofessional.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Mathew B. 
Rating:
5.0

Customer did not leave a comment.

daniel P. 
Rating:
5.0

On line check in confusing. Person at location was GREAT !!!!!!!

JOHN T. 
Rating:
4.0

Pat the owner was a great guy and super helpful would definitely rent from there again

Robert H. 
Rating:
1.0

The gentleman. Was no give good service and the dolly was coming with the signal light bad I go In the park way scare

Giampiero S. 
Rating:
5.0

Great service

erik G. 
Rating:
5.0

Pat was a great help and uhaul rep

mark W. 
Rating:
3.0

Customer did not leave a comment.

Sheila G. 
Rating:
5.0

Customer did not leave a comment.

Fred P. 
Rating:
3.0

Customer did not leave a comment.

john I. 
Rating:
5.0

Customer did not leave a comment.

Matt P. 
Rating:
5.0

Customer did not leave a comment.

micheal V. 
Rating:
5.0

Customer did not leave a comment.

Danielle G. 
Rating:
3.0

I had ordered and paid for shipping blankets and when they were not on the unit when I picked it up on the morning it slowed my project down. Needless to say I was disappointed.

Jim D. 
Rating:
5.0

Customer did not leave a comment.

mark D. 
Rating:
5.0

Customer did not leave a comment.

jeff S. 
Rating:
5.0

Customer did not leave a comment.

Raymond S. 
Rating:
3.0

Truck was covered in snow and the back door was frozen shut. Fortunately I had a shovel in the back of my car to hack away at the ice, but took almost 10 minutes to open. The location also does not have any parking options for personal vehicles while renting. Do all u-haul renters require someone to drop the driver off?

Patrick L. 
Rating:
5.0

The owner is on top of your rental reservations and goes the extra mile to make sure the rental experience is great even on a remote contact basis. I did not have to see a person on my last rental pickup or return.

ROGER M. 
Rating:
5.0

Customer did not leave a comment.

Gerald B. 
Rating:
3.0

Customer did not leave a comment.

Derik F. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
3.0

Make the online checking and checkout actually work.

Christopher C. 
Rating:
5.0

Customer did not leave a comment.

Glen B. 
Rating:
5.0

Customer did not leave a comment.

ken T. 
Rating:
5.0

Nothing to add. Very easy to work with.

Dean S. 
Rating:
5.0

Customer did not leave a comment.

Jim N. 
Rating:
3.0

The truck was not cleaned, i spent 45 min of my time to clean. windows needed to be cleaned to be able to see out of them. side mirrors did not work at all for adjustment. truck was not safe to drive, kept pulling to the right badly. i have always used uhaul for my moves this time was very very disappointed ..

Albert V. 
Rating:
5.0

Customer did not leave a comment.

Alexander C. 
Rating:
5.0

My only complaint - was called the night before my rental and told I had to drive over an hour to pick up this trailer - had been previously told by local UHAUL store that it would be a "local" pickup. Trailer was great - would def, recommend.

John T. 
Rating:
5.0

We would not change a thing. We were very happy with the ease of service. We had to make a last minute change and they accommodated us and made my aunts move much easier.

Richard W. 
Rating:
5.0

Patrick was very professional to deal with, and gave the best rate for what i needed.

joe D. 
Rating:
3.0

If a customer needs to bring additional confirmation, you should let them know that before arriving to pick up the rental

Susan M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

THOMAS R. 
Rating:
5.0

Customer did not leave a comment.

barbra C. 
Rating:
5.0

Customer did not leave a comment.

perry R. 
Rating:
5.0

Customer did not leave a comment.

mike P. 
Rating:
5.0

Customer did not leave a comment.

DANIEL C. 
Rating:
5.0

Customer did not leave a comment.

Craig D. 
Rating:
5.0

Customer did not leave a comment.

Bill H. 
Rating:
5.0

Customer did not leave a comment.

TERRY L. 
Rating:
5.0

Customer did not leave a comment.

Jonathon S. 
Rating:
5.0

Great U-haul location. Extremely Courteous and helpful! Appreciate all their help third time dropping off.

John B. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
5.0

Customer did not leave a comment.

TERRY L. 
Rating:
5.0

Customer did not leave a comment.

Russell W. 
No reviews have been submitted for this location.

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