Customer Reviews for Jersey Shore Collision
(U-Haul Neighborhood Dealer)

758 reviews

2631 Rte 70 W   Manasquan, NJ 08736
(@ Rte 34 & 35 & 70 Interchange)

(732) 292-0755

Hours

  • Mon–Fri
    9 am–5 pm
  • Saturday
    9 am–1 pm
  • Sunday
    6:30 am–9:30 am

Services at this Location:

Contact Us

(732) 292-0755

2631 Rte 70 W
Manasquan, NJ 08736
(@ Rte 34 & 35 & 70 Interchange)

Services at this Location:

Hours

  • Mon–Fri
    9 am–5 pm
  • Saturday
    9 am–1 pm
  • Sunday
    6:30 am–9:30 am

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Frank L. 
Rating:
5.0

Customer did not leave a comment.

Edward V. 
Rating:
5.0

Customer service was excellent

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

Stephen E. 
Rating:
4.0

Customer did not leave a comment.

Brian L. 
Rating:
5.0

Customer did not leave a comment.

Gregory L. 
Rating:
5.0

Customer did not leave a comment.

Raymond D. 
Rating:
5.0

Always have an easy time picking up from Jersey Shore Collision. Owner is helpful with last minute rentals. Only problems I've ever had is with the UHaul website itself for 24/7 truck share. Site periodically gets me to picking up my reservation but then I have to call and wait on hold to continue the pickup process.

MEGAN F. 
Rating:
5.0

Customer did not leave a comment.

Glenn S. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
4.0

Nothing

Glenn S. 
Rating:
3.0

Reserved online. Wanted a pickup truck to move a bed, had to order a van. Pickup was there when we got van and when we returned it an hour later. Van oil light alert was on as well as low tire pressure light. so that was 3 strikes. Besides that, it was fine I guess, but if you are renting a vehicle I don't think ANY alerts should be on.

Maura B. 
Rating:
5.0

Customer did not leave a comment.

susan L. 
Rating:
4.0

Location has no place to park your car until you return the rental

Edward M. 
Rating:
5.0

I had to go over the GW Bridge so the toll was taken useing the license plate. I tried calling 1-800-go uhaul but no one picked up. If someone could give me a call at 917-359-9208 so I can pay the toll it would be appreciated Thanks

teddy C. 
Rating:
5.0

Professionally run excellent customer service

PATTY I. 
Rating:
5.0

Customer did not leave a comment.

George L. 
Rating:
4.0

Customer did not leave a comment.

Jane D. 
Rating:
5.0

Customer did not leave a comment.

Cheryl M. 
Rating:
5.0

Manager very helpful. A very pleasant and efficient process

James D. 
Rating:
5.0

Customer did not leave a comment.

mary G. 
Rating:
5.0

Very friendly and helpful.

NORM C. 
Rating:
5.0

Customer did not leave a comment.

zed L. 
Rating:
5.0

Customer did not leave a comment.

Joe S. 
Rating:
5.0

Customer did not leave a comment.

Debbie T. 
Rating:
5.0

Customer did not leave a comment.

Edward K. 
Rating:
5.0

Customer did not leave a comment.

Martin D. 
Rating:
5.0

Very satisfied customer!!

Dan N. 
Rating:
5.0

Owner of location great. Could have appreciated Veterans discount! Thanks

ed B. 
Rating:
4.0

Truck interior was dirty. Food crumbs, wrappers, etc. 2 minutes with a rag/vacuum, and it would have been clean.

Daniel M. 
Rating:
5.0

Customer did not leave a comment.

James L. 
Rating:
5.0

The customer service at Jersey Shore Collision was outstanding. Pat was very helpful and made it a stress free experience. Will definitely be a return customer when I bring my daughter home from college in May!

Christina B. 
Rating:
5.0

Customer did not leave a comment.

RICHARD O. 
Rating:
5.0

Customer did not leave a comment.

Joe M. 
Rating:
5.0

Customer did not leave a comment.

Franco F. 
Rating:
4.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Very smooth transaction. Appreciated the advice on driving an unfamiliar vehicle. Great experience.

Gretchen W. 
Rating:
5.0

Customer did not leave a comment.

Mitchell K. 
Rating:
5.0

Service was excellent.

SHERRI L. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY S. 
Rating:
5.0

All is good!

Ken M. 
Rating:
5.0

Customer did not leave a comment.

Kevin K. 
Rating:
5.0

For repeat users, like myself, it would be nice if my account could track fuel replacement. I rented a vehicle a couple of months ago and left the tank much fuller that I got it. This past rental, I apparently left it a hair less than received, and I was immediately assessed a fuel charge. One way street, I guess?

George F. 
Rating:
5.0

Customer did not leave a comment.

george H. 
Rating:
5.0

Service is great. Keep up the good work.

thomas R. 
Rating:
5.0

Customer did not leave a comment.

Scott P. 
Rating:
5.0

Customer did not leave a comment.

Veysel T. 
Rating:
5.0

Customer did not leave a comment.

Ronald L. 
Rating:
3.0

We cleaned the van before it was returned. The owner stated to me we returned the van with a strong fish odor. I disagree.

larry S. 
Rating:
3.0

Customer did not leave a comment.

Robert N. 
Rating:
5.0

Customer did not leave a comment.

Ahmed Y. 
Rating:
5.0

Customer did not leave a comment.

Glenn S. 
Rating:
5.0

Very helpful

john D. 
Rating:
5.0

SERVICE WAS EXCELLENT! THE PROCESS WAS SO EASY! I WOULD RECOMMEND JERSEY SHORE COLLISION TO EVERYONE. GREAT EXPERIENCE.

Bart M. 
Rating:
5.0

Pat is an excellent vendor for you.

katiedid F. 
Rating:
4.0

Customer did not leave a comment.

Ray W. 
Rating:
4.0

Customer did not leave a comment.

Dan C. 
Rating:
4.0

Customer did not leave a comment.

Frank D. 
Rating:
5.0

Customer did not leave a comment.

Jim N. 
Rating:
2.0

Advise next customer there is no on-site parking. Also, van was basically "blocked in" I was on my own to figure out how to get van out of very small space. More of chance to damage van trying to get out of that parking lot than on road. Luckily I "escaped" the parking lot.

Jason S. 
Rating:
5.0

Rep was polite and even backed the trailer into the parking spot. Very professional and would highly recommend to anyone.

Ronald C. 
Rating:
5.0

Pat was awesome to work with. Great experience.

Thomas A. 
Rating:
5.0

Customer did not leave a comment.

SCHALETHA A. 
Rating:
5.0

Make the website easier. Particularly uploading drivers license.

Thomas R. 
Rating:
5.0

Customer did not leave a comment.

joe D. 
Rating:
5.0

Patrick always delivers a great experience when I need to rent a truck I only Trust Pat

Kenneth T. 
Rating:
5.0

Customer did not leave a comment.

robert R. 
Rating:
5.0

Everything was great!!

Vincent S. 
Rating:
5.0

Can't think of anything. Process was very easy, and manager extremely cordial and helpful.

james S. 
Rating:
5.0

Customer did not leave a comment.

William W. 
Rating:
5.0

Customer did not leave a comment.

Jeanine B. 
Rating:
5.0

Customer did not leave a comment.

anthony A. 
Rating:
5.0

Everything was perfect. Business owner was outstanding. Friendly, helpful! A very positive experience. I will rent from here again.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Ryan S. 
Rating:
3.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

Mary J. 
Rating:
3.0

Customer did not leave a comment.

Deanna M. 
Rating:
5.0

Very easy process to pick up. Staff was courteous

David T. 
Rating:
5.0

I was very smooth and easy.

SEAN L. 
Rating:
5.0

I have been renting U Hauls for some time now. The owner is the most helpful of any places I have been. He is extremely fast with all the paperwork when you just want to get in and out. I moved farther away, but I will still drive past two other U Hauls to go there.

Glenn S. 
Rating:
3.0

The location and truck were fine. But the Truck Share program was awful. It took my son and I 45 minutes, 2 different calls to customer service and both of our cell phones just to get registered and get the key. They took that 45 minutes OFF of the 4 hour time frame. I will do all possible to never use that service again. I'm very turned off with UHaul.

Jamie T. 
Rating:
3.0

Customer did not leave a comment.

Daniel R. 
Rating:
4.0

Back of van was full of dried dirt App was slow in verifying. Took over half an hour

Eileen L. 
Rating:
5.0

Customer did not leave a comment.

art G. 
Rating:
4.0

Very nice, efficient service. Thank you.

MARY L. 
Rating:
5.0

Customer did not leave a comment.

Philip R. 
Rating:
5.0

Great professional service. Easy in, easy out!

doug W. 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN S. 
Rating:
5.0

Customer did not leave a comment.

mary jane H. 
Rating:
5.0

Customer did not leave a comment.

mary jane H. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

ROBERT F. 
Rating:
5.0

Great people to deal with. Would rent from here again.

ed K. 
Rating:
5.0

Customer did not leave a comment.

VEYSEL T. 
Rating:
5.0

Customer did not leave a comment.

Kenneth D. 
Rating:
5.0

Customer did not leave a comment.

Russell P. 
Rating:
3.0

Maybe not have it on empty, And I would really appreciate speaking with a supervisor about My pricing as I only had the truck for 3 hours and was charged for 4 days. I would love to just place my order on hold and not be charged for today since it was 3 hours and my move date was pushed back a week.

STEPHANIE M. 
Rating:
4.0

Nothing at all. The owner could not have been more helpful and professional. Excellent customer service.

Glenn S. 
Rating:
5.0

Customer did not leave a comment.

JAVIERENRIQUE I. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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