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Andrew Naporano
Customer Reviews for Jersey Shore Collision
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Best u haul place I've ever used
GEORGE FELISEGentlemen was very polite and interested in what I had to say. Plus he was willing and able to answer any questions I had.
Ernest CristTruck was in poor condition
NATALI LOPEZQuick and easy!
Sean LangArrangement, pick up was quick, easy and professional and clear terms explained.
matt sheprowThe owner was fantastic and even stayed a little later so I could pick up the trailer. I highly recommend this location
Raymond StaregoEverything was perfect...instructions and signing in..
paul patellaThey rob and steal money out of your account with out authorization. I will be taking legal action against this company. Use budget instead. They don't do grimy shit to you and take money our of your account for charges that aren't even applicable
jonathan desantis-Moving truck battery died and it wasted time the moving crew would've used to help unload the truck at the second location. Had to unload a 20 foot truck without assistance because of it. Roadside assistance worker said it wasn't the first time it happened with that truck. Total disappointment and waste of money. Do not use this place
Jason DisoteoGreat place to do business. So very helpful
Richard BerryMost of the running lights were not in working condition.
Timothy P Sheehy JrThank you to Pat Rosace @ Jersey Shore Collision for Help when Help was needed.
ROBIN BAYMOREJersey Shore Collision is very easy to rent from- very professional. Highly recommend them!
CHRIS STEFANI misplaced the key for the truck. I called U Haul and they said a LockSmith would be out to make a new key. The operator said it was $200 cost. The LockSmith came out and made a new key, it was $425. I was held captive...that was more than we spent on the rental! I would like a rebate! Barbara Millar
barbara millarEverything was nice person at that U-Haul center was very polite. Very helpful and very knowledgeable.
steven dunnAll good. Proprietor (Pat?) was very helpful and patient.
STEPHEN KENNYI went there to pick up my U Haul and there were no accommodations for me to leave my car. The vendor never told me and was rude when I seemed surprised at that.
Thomas MehalickEverything was satisfactory
Elia ZoisVery professional Will use this location again
shlomo cohenPersonal service excellent. I will come back and recommend my friends.
STACY LINDSEYMileage rate exessive
nick taborNothing
Raymond ValentineMy reservation has my drop off at a different location. An employee from this store did call me and spoke to me rather rudely, asking “is there a reason you didn’t drop off the truck here? someone is waiting for it.” My reservation told me to drop it off at 224 Hawthorne! And that was nearest to me!
Alexandra KnightonExcellent service super knowledgeable about all issues I had a pleasure to do business with
michael oneillExcellent value with rental made easy.
William MateraGreat service and the truck worked out perfectly
Patrick McCormickMileage prices way too high was rediculous that I had to pay for three hours 77 dollars
melinda wendelstedtInternet was very bad. It took much longer to get the truck and release the truck than I did in Manasquan, on Main street. Otherwise, everything else was OK
James Sugrue JrPat had the trailer ready for me when I got there and even hooked it up for me. Really I couldn't imagine the rental being any easier.
HOWARD APPLEGATEQuick great service with excellent vehicle.
greg cardozaPleasant and efficient service at both pick up and delivery. Thanks!
Peter MarcinBogus extra charges: extra day charge with no extra day. After hours service charge with no after hours service. Cleaning fee when given back as clean as when picked up. No call to confirm extra charges. Nowhere to park.
Alanna Lolifriendly service , huge lot with great access, easy peazy in and out :)
stephen giordanoExcellent
RODRIGO CABALLEROgreat guy knows how to treat people best experience does an awesome job.
ANTIMO RUSSOPat is great. Friendly and helpful. Truck was new, well maintained and clean. Very happy.v
Brian BuckThe location is very crowded and since it’s on a main highway it’s a bit challenging to get into the lot. The main selling point is its proximity to Point Pleasant NJ
Gerard DiFioreTrailer lites had to be repaired, bad harness on trailer ,customer service rep at middletown (Colleen) was rude and abnoxious did meet agreement for pick up of trailer had to drive 25 miles out of my way to pick up . Will not recommend this location and will post on social media .
john westenburgerEverything went very well thank you!
sharon woodfieldOwner was very helpful. Rental process was seamless. Great experience and good value.
Joseph Gratzel