Customer Reviews for Jersey Shore Collision
(U-Haul Neighborhood Dealer)

993 reviews

2631 Rte 70 W   Manasquan, NJ 08736
(@ Rte 34 & 35 & 70 Interchange)

(732) 292-0755

Office Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: 6:30 am - 9:30 am

Services at this Location:

Contact Us

(732) 292-0755

2631 Rte 70 W
Manasquan, NJ 08736
(@ Rte 34 & 35 & 70 Interchange)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: 6:30 am - 9:30 am

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Pat was great!🇺🇲

mark m 
Rating:
5.0

Best service ever

Ed H 
Rating:
5.0

Customer did not leave a comment.

maggie g 
Rating:
5.0

Pat The Owner is awesome

Eric S 
Rating:
5.0

Customer did not leave a comment.

Fred W 
Rating:
5.0

Customer did not leave a comment.

jorge v 
Rating:
5.0

Customer did not leave a comment.

brian c 
Rating:
5.0

Customer did not leave a comment.

scott b 
Rating:
5.0

Customer did not leave a comment.

Joseph T 
Rating:
1.0

Waited 2 hours just to pick up a truck. Mobile pick up didn't work and uhaul service number didn't help at all

PATRICK Z 
Rating:
5.0

Convent rental in many ways, price location, condition, service

Richard V 
Rating:
4.0

I appreciated Brett's help when there were issues with the vehicle.

Gene C 
Rating:
4.0

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Stephen K 
Rating:
3.0

Truck was too dirty—windows were terrible as well as the inside

TIMOTHY L 
Rating:
3.0

Told pick up at 9am. Was not available at that time

Randi D 
Rating:
4.0

Political items being displayed aren’t necessary. If our need wasn’t urgent we would have gone elsewhere.

Eugene L 
Rating:
5.0

Convent rental in many ways, price location, condition, service

Richard V 
Rating:
5.0

Nothing was perfect

jerry o 
Rating:
1.0

Waited 2 hours just to pick up a truck. Mobile pick up didn’t work and uhaul service number didn’t help at all

PATRICK Z 
Rating:
3.0

Truck was too dirty—windows were terrible as well as the inside

Timothy L 
Rating:
4.0

Customer did not leave a comment.

Stephen K 
Rating:
5.0

Customer did not leave a comment.

WADE E 
Rating:
4.0

I appreciated Brett's help when there were issues with the vehicle.

Gene C 
Rating:
4.0

timely processing of receipt.

JOSEPH A 
Rating:
4.0

Your return app is terrible. We stayed 45 min. In the cold taking picture and constantly asking for more.

Fahimeh S 
Rating:
5.0

Very easy in and out very quick sigh up

michael o 
Rating:
5.0

I will be back - they were awesome

duffy s 
Rating:
5.0

Customer did not leave a comment.

Colleen L 
Rating:
5.0

Working with Pat is always a pleasure. He makes the entire process easy and he does it with a generous spirit.

STEPHEN K 
Rating:
5.0

Customer did not leave a comment.

Jen P 
Rating:
5.0

Owner was ready with equipment and made sure vehicle was ready to tow trailer. I’ve rented from here twice already and would recommend using this location.

Michael S 
Rating:
3.0

EVERYTIME I use U-Haul and make a reservation online the info on trucks or trailers available is wrong for the site I select. And I ALWAYS get routed to the same alternate site (Jersey Shore Collision) in Manasquan. Fortunately, Pat runs a tight ship and there is NEVER a problem with him, other than I have to drive by several other sites to get to him and that matters when I am being charged mileage for the rental. Pat always keeps his trucks clean and organized. And it is always a quick pick up and drop off because he is so well organized. Therefore, sometimes I just bypass the national reservation system and just go straight to Pat. I gave an average only rating because it almost seems like U-Haul never buys new trucks. They are all pretty worn and do not feel very safe to drive. But my use of them is never for a long haul.

Jeffrey S 
Rating:
5.0

Have U Haul agents like Pat Rosace of Jersey Shore Collision in Manasquan at all of your rental locations. Pat was always available, friendly, professional and accommodating. A pleasure!

RON D 
Rating:
4.0

Customer did not leave a comment.

Kevin B 
Rating:
5.0

Customer did not leave a comment.

Louis L 
Rating:
5.0

The best experience dealing with this location.

Neil A 
Rating:
5.0

Owner & rep were very helpful I have a account with budget but u haul I light years ahead of budget with thier app to rent the trucks & the customer service I received were I rented the truck excellent job !

David M 
Rating:
1.0

The furniture dolly was not included and I was charged. The dolly was important for me to move furniture. It was a major inconvenience....

Frank R 
Rating:
5.0

Customer did not leave a comment.

Patrick M 
Rating:
4.0

Customer did not leave a comment.

JOSEPH L 
Rating:
5.0

Nothing in my case The gentleman Patrick was very nice an attentive to everything I needed Great place

Brian P 
Rating:
5.0

Customer did not leave a comment.

Marc S 
Rating:
5.0

Na

Anthony P 
Rating:
5.0

Customer did not leave a comment.

Mario A 
Rating:
5.0

Customer did not leave a comment.

Douglas H 
Rating:
5.0

I recommend Pat and his location 10/10 times. He was quick, courteous, and very helpful with renting this UHaul. He didn't have the correct hand truck, so he let me use furniture dollies instead, and changed the reservation to reflect. He even had some extra moving blankets if I needed them. Overall a great experience and I will be coming here again if I need another van/truck!

Andrew H 
Rating:
5.0

Everything was easy and went completely smooth. PAT was very helpful and pleasant. He's an asset to U Haul!

ROBERT D 
Rating:
3.0

I wanted to make sure the truck I was scheduled to pick up was clean and equipped (moving blankets) as requested. Unfortunately, no one was there when I was dropped off to pick up the truck. I should have used the service option that did not require an attendant.

Bruce S 
Rating:
1.0

Trash everywhere in the truck , smelt like mold and smoke. Beyond disgusting

Daniel P 
Rating:
5.0

Customer did not leave a comment.

michael a 
Rating:
4.0

Customer did not leave a comment.

Stuart L 
Rating:
5.0

Customer did not leave a comment.

Brian H 
Rating:
5.0

Best Service and experience I have ever had with a U-Haul Service Center. Extremely professional, well prepared and excellent vehicles. I have already recommended Jersey Shore Collision to several friends. Tim - Spring Lake, Nj

Timothy M 
Rating:
4.0

Customer did not leave a comment.

Timothy S 
Rating:
5.0

U-HAUL on their game!!!

EDWARD K 
Rating:
5.0

Customer did not leave a comment.

john l 
Rating:
5.0

Customer did not leave a comment.

EDWIN C 
Rating:
5.0

The gentleman was professional, courteous and accommodated my change of pickup time without any issues.

Royal D 
Rating:
2.0

Was to pick up at 9 am no one showed up at office until 945

Gina L 
Rating:
5.0

I rented a trailer for the first time ever. I went to the U-Haul in manasquan. It was ran by first named Pat. He was extremely helpful and made everything work out great. I'll definitely go there again. Tom

tom s 
Rating:
4.0

Customer did not leave a comment.

Steven C 
Rating:
5.0

It was a pleasure doing business with Pat.

MARK C 
Rating:
5.0

Customer did not leave a comment.

Brian M 
Rating:
3.0

Vehicle had a cigarette smoke odor and I left location with just under half tank. I topped off fuel to the same amount before returning vehicle to location, but wad charged $15 for 3 gallons anyways. Just an FYI, gas sells for $3.40 a gallon but I was charged $5.00 a gallon.

Robert D 
Rating:
5.0

Owner was friendly and accomodating

VINCENT R 
Rating:
5.0

Great experience! Thank you!

Joan H 
Rating:
5.0

The owner Pat couldn't have been nicer and efficient. Went smooth and fast. Great job!

ROBERT D 
Rating:
5.0

Customer did not leave a comment.

Patrick M 
Rating:
5.0

Nothing. Very friendly and professional. Quick in and out and easy to return

Michael S 
Rating:
5.0

Professional! Courteous! Service Oriented!

MUHAMMAD K 
Rating:
5.0

So easy peasy - picked up a piece of furniture from marketplace - easy to drive and inexpensive and Pat is ⭐️⭐️⭐️⭐️⭐️⭐️

Pamala J 
Rating:
5.0

Customer did not leave a comment.

Skyler T 
Rating:
5.0

This place is FANTASTIC and the owner is one of the best people that I have had the pleasure of working with Kind considerate helpful knowledgeable and understanding

Eric S 
Rating:
5.0

no a thing always a pleasure to rent from this facility

Dr B 
Rating:
5.0

Customer did not leave a comment.

patrick k 
Rating:
5.0

Customer did not leave a comment.

Kalman B 
Rating:
5.0

Customer did not leave a comment.

ROBERT P 
Rating:
5.0

Customer did not leave a comment.

Akhil K 
Rating:
5.0

Customer did not leave a comment.

Pat P 
Rating:
4.0

First trailer issued was filthy with some kind of gummy syrup all over the floor. The gentleman immediately had to issue us a different trailer. All worked out well.

joshua T 
Rating:
3.0

Customer did not leave a comment.

Vincent C 
Rating:
5.0

Customer did not leave a comment.

David F 
Rating:
5.0

Customer did not leave a comment.

Alfred E 
Rating:
5.0

Customer did not leave a comment.

Kevin D 
Rating:
3.0

The lid for the key drop-off felt like it was locked, and there wasn't a lot of room for the longer trucks to park.

Devon W 
Rating:
5.0

Service person was efficient and knowledgeable! I will definitely use this location again!

George H 
Rating:
5.0

Customer did not leave a comment.

Ron L 
Rating:
5.0

Pat is great! Always ready and willing to help with rentals at his location.

michael s 
Rating:
4.0

Put jacks on the dam trailers , it’s ridiculous that you don’t and even worse that you don’t tell people ahead of time. It’s standard on every trailer in the world. If people break them charge them and fix them …. It’s their responsibility to do what is required to use a trailer. I mean now I know for the future but you could mention it…. Bad job on your part

frank c 
Rating:
4.0

Customer did not leave a comment.

DAVE M 
Rating:
5.0

The after hours rental option was awesome!

john c 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M 
Rating:
5.0

Customer did not leave a comment.

Doug L 
Rating:
5.0

Customer did not leave a comment.

SHIRLENE T 
Rating:
1.0

App did not work. Internet did not work. Sat on the phone with U-Haul customer service for 45 minutes with no help. Was ONLY able to access the lock box for the key because one of my movers worked for U-Haul and signed the form for me through her site. Truck was dirty. It did not include the moving equipment I ordered and paid for. Had to pay my movers extra to sit around and wait for me. Hours of operation on the website do not reflect when they are actually open. I WANT A FULL REFUND.

Michelle M 
Rating:
5.0

Customer did not leave a comment.

alan b 
Rating:
5.0

This rental location is the BEST. Pat is so friendly and helpful.

Mary J 
Rating:
4.0

Customer did not leave a comment.

Willem C 
Rating:
5.0

Nothing it was perfect.

point t 
Rating:
5.0

Very nice and helpful associates. Equipment was clean, dry, and well-maintained. All my stuff arrived in tumbled and unbroken. Easy pick-up and drop-off. Great company.

Ray P 
No reviews have been submitted for this location.
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