Best service ever
Ed H
Customer Reviews for Jersey Shore Collision
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Pat was great!🇺🇲
mark mnever disapointed
Paul Mnever disapointed
Paul MPat was great!🇺🇲
mark mBest service ever
Ed HPat The Owner is awesome
Eric SWaited 2 hours just to pick up a truck. Mobile pick up didn't work and uhaul service number didn't help at all
PATRICK ZConvent rental in many ways, price location, condition, service
Richard VI appreciated Brett's help when there were issues with the vehicle.
Gene Cnull
Stephen KTruck was too dirty—windows were terrible as well as the inside
TIMOTHY LTold pick up at 9am. Was not available at that time
Randi DPolitical items being displayed aren’t necessary. If our need wasn’t urgent we would have gone elsewhere.
Eugene LConvent rental in many ways, price location, condition, service
Richard VNothing was perfect
jerry oWaited 2 hours just to pick up a truck. Mobile pick up didn’t work and uhaul service number didn’t help at all
PATRICK ZTruck was too dirty—windows were terrible as well as the inside
Timothy LI appreciated Brett's help when there were issues with the vehicle.
Gene Ctimely processing of receipt.
JOSEPH AYour return app is terrible. We stayed 45 min. In the cold taking picture and constantly asking for more.
Fahimeh SVery easy in and out very quick sigh up
michael oI will be back - they were awesome
duffy sWorking with Pat is always a pleasure. He makes the entire process easy and he does it with a generous spirit.
STEPHEN KOwner was ready with equipment and made sure vehicle was ready to tow trailer. I’ve rented from here twice already and would recommend using this location.
Michael SEVERYTIME I use U-Haul and make a reservation online the info on trucks or trailers available is wrong for the site I select. And I ALWAYS get routed to the same alternate site (Jersey Shore Collision) in Manasquan. Fortunately, Pat runs a tight ship and there is NEVER a problem with him, other than I have to drive by several other sites to get to him and that matters when I am being charged mileage for the rental. Pat always keeps his trucks clean and organized. And it is always a quick pick up and drop off because he is so well organized. Therefore, sometimes I just bypass the national reservation system and just go straight to Pat. I gave an average only rating because it almost seems like U-Haul never buys new trucks. They are all pretty worn and do not feel very safe to drive. But my use of them is never for a long haul.
Jeffrey SHave U Haul agents like Pat Rosace of Jersey Shore Collision in Manasquan at all of your rental locations. Pat was always available, friendly, professional and accommodating. A pleasure!
RON DThe best experience dealing with this location.
Neil AOwner & rep were very helpful I have a account with budget but u haul I light years ahead of budget with thier app to rent the trucks & the customer service I received were I rented the truck excellent job !
David MThe furniture dolly was not included and I was charged. The dolly was important for me to move furniture. It was a major inconvenience....
Frank RNothing in my case The gentleman Patrick was very nice an attentive to everything I needed Great place
Brian PNa
Anthony PI recommend Pat and his location 10/10 times. He was quick, courteous, and very helpful with renting this UHaul. He didn't have the correct hand truck, so he let me use furniture dollies instead, and changed the reservation to reflect. He even had some extra moving blankets if I needed them. Overall a great experience and I will be coming here again if I need another van/truck!
Andrew HEverything was easy and went completely smooth. PAT was very helpful and pleasant. He's an asset to U Haul!
ROBERT DI wanted to make sure the truck I was scheduled to pick up was clean and equipped (moving blankets) as requested. Unfortunately, no one was there when I was dropped off to pick up the truck. I should have used the service option that did not require an attendant.
Bruce STrash everywhere in the truck , smelt like mold and smoke. Beyond disgusting
Daniel PBest Service and experience I have ever had with a U-Haul Service Center. Extremely professional, well prepared and excellent vehicles. I have already recommended Jersey Shore Collision to several friends. Tim - Spring Lake, Nj
Timothy MU-HAUL on their game!!!
EDWARD KThe gentleman was professional, courteous and accommodated my change of pickup time without any issues.
Royal DWas to pick up at 9 am no one showed up at office until 945
Gina LI rented a trailer for the first time ever. I went to the U-Haul in manasquan. It was ran by first named Pat. He was extremely helpful and made everything work out great. I'll definitely go there again. Tom
tom sIt was a pleasure doing business with Pat.
MARK CVehicle had a cigarette smoke odor and I left location with just under half tank. I topped off fuel to the same amount before returning vehicle to location, but wad charged $15 for 3 gallons anyways. Just an FYI, gas sells for $3.40 a gallon but I was charged $5.00 a gallon.
Robert DOwner was friendly and accomodating
VINCENT RGreat experience! Thank you!
Joan HThe owner Pat couldn't have been nicer and efficient. Went smooth and fast. Great job!
ROBERT DNothing. Very friendly and professional. Quick in and out and easy to return
Michael SProfessional! Courteous! Service Oriented!
MUHAMMAD KSo easy peasy - picked up a piece of furniture from marketplace - easy to drive and inexpensive and Pat is ⭐️⭐️⭐️⭐️⭐️⭐️
Pamala JThis place is FANTASTIC and the owner is one of the best people that I have had the pleasure of working with Kind considerate helpful knowledgeable and understanding
Eric Sno a thing always a pleasure to rent from this facility
Dr BFirst trailer issued was filthy with some kind of gummy syrup all over the floor. The gentleman immediately had to issue us a different trailer. All worked out well.
joshua TThe lid for the key drop-off felt like it was locked, and there wasn't a lot of room for the longer trucks to park.
Devon WService person was efficient and knowledgeable! I will definitely use this location again!
George HPat is great! Always ready and willing to help with rentals at his location.
michael sPut jacks on the dam trailers , it’s ridiculous that you don’t and even worse that you don’t tell people ahead of time. It’s standard on every trailer in the world. If people break them charge them and fix them …. It’s their responsibility to do what is required to use a trailer. I mean now I know for the future but you could mention it…. Bad job on your part
frank cThe after hours rental option was awesome!
john cApp did not work. Internet did not work. Sat on the phone with U-Haul customer service for 45 minutes with no help. Was ONLY able to access the lock box for the key because one of my movers worked for U-Haul and signed the form for me through her site. Truck was dirty. It did not include the moving equipment I ordered and paid for. Had to pay my movers extra to sit around and wait for me. Hours of operation on the website do not reflect when they are actually open. I WANT A FULL REFUND.
Michelle M