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Steven N.
Customer Reviews for Jims Auto Care
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Speedy service!! took care of everything
Jeff M.It was just like the pickup fast polite friendly perfect
JOHN H.Jim's is an excellent business that I would definitely use again in the future.
DAN R.Not a thing
Christopher P.Jim is a very good friendly guy.
James S.Nice
Gregory S.Nothing. The face to face customer service was amazing. Personable and friendly. Felt like we knew him for years. Great way to start off a long move.
Tara N.This was the easiest and least stressful part of the move.
David G.THE OWNER OF JIM'S AUTO SERVICE IS OUTSTANDING,HE WAS ACTUALLY FRIENDLY AND DID NOT WASTE A MINUTE OF MY TIME...
ROGER B.We moved across country and are completely new to the area. When mentioning this to Jim he offered for us to contact him any time if we have any questions.
Christina E.They were very helpful with an after hours pickup.
Randy C.Very friendly people who were very helpful
WAYNE M.More availability
GILBERT C.Jim communicated with me on my drop off time and he is always pleasant to deal with. I have rented from him many times and have had all good experiences.
Sharon H.Jimmy goes above and beyond for his customers. He accommodated our timeline for this move and made sure the equipment was exactly what we needed. He's the best!
Elsa T.Superior service and assistance
Joseph G.Jim was really nice he even gave us an extra day cause we were moving my mom down to southern Maine
Tracy L B.Jim failed to check the truck at all & the truck was returned at 8:40 AM BUT HE PUT DOWN 12:38 PM & i GOT CHARGED an extra $40.00, I am still waiting for the field manager to call me the case # is 3230196. Thanks, Arlene
RODNEY P.It was after hours when trailer dropped off. Left note in lockbox for staff. No problems.
VALERIE B.Jim was very easy to work with. He was friendly and pleasant. I would recommend this location to anyone needing to use a UHaul.
Julianna H.Quick easy process.
Rhonda S.N/A
Rena K.Jim is amazing - very helpful and goes the extra mile to make sure you have all you need with no sales pressure...
Gerard N.N/A
MAUREEN K.We just dropped the truck off. Didn't meet the owners. Everything went well.
Gilbert M.THIS WAS A JOKE THE OWNER AT THIS TURN IN POINT ACTTED LIKE ME AND MY FAMILY WERE PLAGUE RIDDEN LEPPERS BECAUSE WE CAME FEOM OUT OF STATE DON'T PARTICIPATE IN A BUSINESS IF TOU AREN'T WILLING TO ASSIST THE CLIENT... SO UNPROFESSIONAL I HAVE USED UHAUL FOR 20 YEARS OR MORE AND DO NOT PLAN ON USING THEM AGAIN
Anthony M.very professional, personable, great guy easy transaction
DAVE L.Nothing, great job
Robert J.nothing everything was as expected no surprizes. Trailer was in great shape
Robert P.Everything went very well and the staff was very friendly. 6th time I have rented UHaul trailer from Jim's in past 10 weeks, they are always very helpful and friendly.
Philip B.Jim is a very pleasant and helpful gentleman! He's professional and a man of his word! Thank you again!
WILLIAM M.Friendly, professional, very personable, very helpful
William M.Nothing, he even scraped the snow and ice off the front of the truck for me.
CHRISTOPHER S.It was not any fault of Jims auto care. But The trailer Didn't have working taillights. Jim's crew tried their best to fixed them And out in the blistering cold. I drove the trailer to Presque Isle with working lights but they went out again later on. Uhaul dispatched a person from Houlton to fix it. He only got one side of taillights to work. So I drove down to southern Maine with only one side of taillights working.
Brandon B.Nice guys. They were very helpful.
Penny S.Owner was rude and charged for fuel when the levels were the exact same at Pickup also have picture proof, always take pictures before and after, supervisor contacted, personally if Uhaul wants the exact fuel levels they need to rent them full and to return full I'm not putting more in when they cant even give enough miles to get you from one location to the next without going over...Absolutely HATE Uhaul anymore
Alishia M.I feel that I should not have been charged an extra day being a few hours late plus insurance. But owner was pleasant not his fault.
Jonathan M.Very friendly and helpful
Serge R.Nothing. He was professional and polite.
TINAQ T.