Customer Reviews for Jims Automotive
(U-Haul Neighborhood Dealer)

166 reviews

13250 Rte 6   Corry, PA 16407
(Rt6 between Rt89 and Rt426)

(814) 664-7203

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 3 pm
  • Sun: 9 am - 1 pm
Special Operating Hours
  • 5/30/2022: Closed

Services at this Location:

Contact Us

(814) 664-7203

13250 Rte 6
Corry, PA 16407
(Rt6 between Rt89 and Rt426)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 3 pm
  • Sun: 9 am - 1 pm
Special Operating Hours
  • 5/30/2022: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Have the trailers inspected. The one I hauled the brakes were weird. Sometimes they didn't even seem to work then they'd suddenly lock up and jerk my truck. I have a larger cargo trailer I use, but heard that your little ones get great mpg. It got about 2 mpg better than my full sized trailer, but it rode like a brick and had the brake issues. Not impressed at all. Renting for only $20 per day extra is a very nice feature.

Jessica F. 
Rating:
5.0

Very helpful and personable

Dan M. 
Rating:
5.0

Customer did not leave a comment.

Rod W. 
Rating:
4.0

Customer did not leave a comment.

Gary A. 
Rating:
5.0

Nothing

Edward B. 
Rating:
5.0

Fast and efficient. Would go there everytime I need uhaul equipment

Tyler R. 
Rating:
5.0

Customer did not leave a comment.

Celina S. 
Rating:
2.0

The attendant was in a perpetual state of grumpiness and the van had no tire quality that it kept getting stuck on every ice patch.

skip D. 
Rating:
5.0

Nothing.

Edward B. 
Rating:
5.0

Customer did not leave a comment.

Douglas V. 
Rating:
1.0

The truck i drove had a loud exaust leaking fumes,inside was discusting dirty the people at this location are very rude

ANDREAL P. 
Rating:
5.0

They were great to deal with even when I needed to extend my rental an extra day.

Duane I. 
Rating:
5.0

Customer did not leave a comment.

Justine W. 
Rating:
4.0

Customer did not leave a comment.

Kevin B. 
Rating:
5.0

Customer did not leave a comment.

donald M. 
Rating:
5.0

Simple, easy, and inexpensive. Needed and trailer in a hurry to go pick up husband and broken down motorcycle < 50 miles away. Was going to borrow a trailer, but this trailer was so easy and exactly what we needed. They helped hook it up and checked lights with me and I was on safely on my way. Trailer towed easily and had tie-down points exactly where needed! Safe experience is all that really matters and I received good service too.

Nancy M. 
Rating:
5.0

Customer did not leave a comment.

TIM C. 
Rating:
5.0

Customer did not leave a comment.

stephanie P. 
Rating:
5.0

Customer did not leave a comment.

Paul E. 
Rating:
5.0

The website is awful, chamged my hours needed and put me in for a third shift event and I couldnt get the truck i reserved. Thank god jims people, they switched me over to a smaller truck but got me on the road. Checking back in was also smooth and friendly. The extra hour out if my way was balanced by their friendlyness.

Kathleen D. 
Rating:
5.0

Had never rented Uhaul trailer before, wasn't told of tip out fender, bumped car door on fender, before realizing it tipped out of way. This was only bad experience of the rental. It was an awesome trailer, towed well, just under 800 mile trip.

JOHN V. 
Rating:
5.0

Jim's did good. I reserved on website. Although ! tried for 3 days to set something up at the Erie Pa. U haul & for 3 days Nobody answered the phone & i called 3 times a day. Was on hold 1/2 hour each time with no answer. They must be way understaffed. This is no reflection on Jim's. Had no problem at Jim's.

Frank H. 
Rating:
5.0

Customer did not leave a comment.

Tara S. 
Rating:
2.0

Again they could not get proper paper work at their facility, said information did not match what they had. Returned both truck and auto hauler a day early. Would not recommend this drop off location at all.

Evelyn H. 
Rating:
2.0

This is the second time, they did not or could not get paper work on their end to come up and said it was different then what i had for droo off

Evelyn H. 
Rating:
3.0

I was surprised that no one was wearing a mask yet sign asked customers to wear one. They were very nice though and patient.

Sherry M. 
Rating:
5.0

Customer did not leave a comment.

paul j S. 
Rating:
2.0

Customer did not leave a comment.

kay W. 
Rating:
4.0

Customer did not leave a comment.

JEFFREY C. 
Rating:
5.0

Customer did not leave a comment.

Jeffery G. 
Rating:
5.0

Customer did not leave a comment.

larry T. 
Rating:
5.0

Customer did not leave a comment.

Ryan L. 
Rating:
1.0

Better tires

Marsha W. 
Rating:
5.0

Make the internet reservations actually work with your agent terminals.

James R. 
Rating:
5.0

u-haul website was terrible to use. Dealer even had to call u-haul in order to make reservation.

David D. 
Rating:
4.0

Customer did not leave a comment.

Ann S. 
Rating:
3.0

The only disappointing thing was that I had to drive from Erie PA to Corry PA (1 hour) to pick up the trailer. I was surprised that a trailer was not available in the Erie area especially when I reserved it about 2 weeks ahead of pickup.

Peter G. 
Rating:
5.0

Customer did not leave a comment.

Loretta D. 
Rating:
5.0

Customer did not leave a comment.

madonna S. 
Rating:
1.0

I paid online. However, when my son went to the place to pick up the trailer, the salesperson said we owed them. I had to text the receipt to my son. Then the salesman said we owed $30 for insurance. I was confused because I did the transaction online and I did not owe for anything. I had my son put the salesperson on the phone and after going around and around with him, he finally stated that the insurance was OPTIONAL. This is EXACTLY why I took care of everything online, because I already knew.... once they saw my son(young African American male)... they would give him a hard time. I am tired to it! And if I can ever find another rental company to use...I will be using them! Trust me...I will share this incident with my friends- both black and white!

Toni C. 
Rating:
4.0

it good

kevin M. 
Rating:
5.0

EASY TO DROP OFF

Ron M. 
Rating:
5.0

I had made a reservation a week in advance and was sent to the neighboring state to get the truck. Luckily, I called ahead the morning I was going to pickup the truck & was told that they didn't have my rental, but I never received any notification about it. Fortunately, I was able to get a truck from Jim's Automotive right up the street from me. I had zero issues throughout the rental process and I will definitely rent another truck from Jim's Automotive again.

VALERI R. 
Rating:
5.0

Customer did not leave a comment.

Tanya H. 
Rating:
4.0

Customer did not leave a comment.

Andrew C. 
Rating:
5.0

Everything here was fine. No problems

Nicholas L. 
Rating:
2.0

Vehicle was rented to us unclean. This just added to the negative experience we had when the pick up location for the vehicle was changed to Corry which was out of the way that we were traveling. Customer service phone number was extremely unhelpful and unpleasant to deal with. Was on hold multiple times for over 15 minutes each time. They also had notated that they had “left us a couple messages “ about the pickup location, which is a complete lie. They called one time. That is it. Will definitely consider a different rental company for a next college move.

Julie H. 
Rating:
5.0

Nothing, it's all good.

Jeff M. 
Rating:
5.0

Customer did not leave a comment.

Don R. 
Rating:
3.0

Jim has almost no people skills at all and originally tried to give me a trailer with no turn signal. He switched trailers and the next one had 2 marker lights out. It took me over an hr to get on the road. He was reluctantly cooperative.

Ryan H. 
Rating:
4.0

Customer did not leave a comment.

MIKE B. 
Rating:
3.0

The floor mats were muddy. The floor of the cargo compartment was not clean. The windshield wipers needed replaced. They could not figure out how to add a second driver.

Carl P. 
Rating:
5.0

Customer did not leave a comment.

veronica S. 
Rating:
5.0

Customer did not leave a comment.

Loretta D. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
3.0

They never answer their phone, so we had to take a cab down just to make sure they were even open.

amanda K. 
Rating:
4.0

Customer did not leave a comment.

Shawn P. 
Rating:
5.0

Customer did not leave a comment.

Scott R. 
Rating:
5.0

Customer did not leave a comment.

Marie D. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
4.0

Thanks, guys, at Jim's Parts Plus for making sure the correct trailer was on hand for us. It worked very well, and we had no problems with the trailer at all!! It was just exactly what we needed.

Timothy Y. 
Rating:
5.0

Customer did not leave a comment.

Jeanne F. 
Rating:
4.0

Friendly and professional staff. This is basically an auto truck parts store that does U-Haul as a side business. Nice and helpful.

Ronald R. 
Rating:
5.0

Customer did not leave a comment.

Richard N. 
Rating:
4.0

Customer did not leave a comment.

Sylvia R. 
Rating:
5.0

Waited on in less than one minute, and everything went very smoothly. Great representative of your business.

Richard N. 
Rating:
3.0

Customer did not leave a comment.

Jeremy P. 
Rating:
5.0

Customer did not leave a comment.

Timothy P. 
Rating:
5.0

Customer did not leave a comment.

Tim H. 
Rating:
5.0

No improvements needed. I won't use any other rental place but Uhaul.

michelle G. 
Rating:
5.0

Discounts were available to me if I was willing to drive the truck to another drop off location. Though I rented one of the smallest trucks, I was impressed that it had the power necessary to haul the load. Much appreciated for the cleanliness and great maintenance. Carefully gone over before the next renter uses the truck for next haul. Uhaul has been and will be my choice for my moving needs. No games. What you reserve and pay for at time of rental is the same you pay when you drop off. Just follow your agreement and you will be a very happy customer every time! Thanks again!

LUKE O. 
Rating:
5.0

Customer did not leave a comment.

Sean F. 
Rating:
5.0

Customer did not leave a comment.

Richard N. 
Rating:
4.0

Customer did not leave a comment.

Anthony H. 
Rating:
4.0

Customer did not leave a comment.

Richard D. 
Rating:
5.0

Customer did not leave a comment.

linda A. 
Rating:
4.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

Customer did not leave a comment.

Richard N. 
Rating:
5.0

The number you call for your drop off location was great

jerry L. 
Rating:
5.0

Customer did not leave a comment.

Richard N. 
Rating:
3.0

Customer did not leave a comment.

austin A. 
Rating:
5.0

Customer did not leave a comment.

Jarrod C. 
Rating:
3.0

worker unfriendly and gruff. service was average

Krista M. 
Rating:
5.0

Customer did not leave a comment.

Richard D. 
Rating:
5.0

Customer did not leave a comment.

Betty H. 
Rating:
3.0

Customer did not leave a comment.

SHARON G. 
Rating:
4.0

Customer did not leave a comment.

Blair B. 
Rating:
5.0

Easy to work with and very professional.

RICHARD N. 
Rating:
5.0

Customer did not leave a comment.

Richard N. 
Rating:
4.0

Customer did not leave a comment.

Ellen P. 
Rating:
2.0

Customer did not leave a comment.

Mary G. 
Rating:
3.0

Customer did not leave a comment.

Amanda S. 
Rating:
4.0

Customer did not leave a comment.

PAMELA L. 
Rating:
4.0

Customer did not leave a comment.

lyle C. 
Rating:
3.0

Customer did not leave a comment.

Theodore R. 
Rating:
3.0

Customer did not leave a comment.

Amy G. 
Rating:
4.0

Customer did not leave a comment.

Richard S. 
Rating:
4.0

Customer did not leave a comment.

tanya H. 
Rating:
3.0

Customer did not leave a comment.

boolanchai W. 
Rating:
3.0

The after-hours drop-off option was great for us and this particular move. Getting there during hours wasn't really possible.

Joanne D. 
No reviews have been submitted for this location.

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