Customer Reviews for JJ Automotive II

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of JJ Automotive II

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David B.
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Customer did not leave a comment.

BIAO L.
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Customer did not leave a comment.

Thomas V.
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Truck wasn't cleaned

BIAO L.
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d

BIAO L.
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Customer did not leave a comment.

Ofir N.
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Truck was leaking water from several locations in the roof and was dirty and wet in the cab

Hugo A.
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Customer did not leave a comment.

Feona T.
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Customer service was great and the gentleman was excellent there

oscar H.
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very trustworthy people, look for AJ when needed. Highly recommends

Jason W.
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Customer did not leave a comment.

ROBERT L.
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get some deodorant for car

HEEJUNG C.
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Customer did not leave a comment.

Ki Won K.
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Customer did not leave a comment.

Gustavo C.
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good

HEE J.
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well recommended, thanks.

JOE D.
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Customer did not leave a comment.

ALEX D.
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HEE J.
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good.

Joann N.
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I was overcharged & now I cant even get the to fix it.

Minseok J.
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Excellent service & helpful staff!

boris S.
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Customer did not leave a comment.

Thomas H.
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Upon parking the truck, right in front of the establishment, I was met by a customer service rep who quickly handled my check-in process. I was in and out in minutes. Quick, easy and professional - exactly what you want after moving your belongings after a long stressful day.

YOUNGKI Y.
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g

john W.
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Joseph S.
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Eric T.
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HEE J.
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NA

Natasha K.
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Jake F.
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suk B.
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Sun W K.
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Manny M.
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Dennis K.
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Truck has almost 100k - def time for upgrade. The uhaul and this place has wrong info in terms of insurance and rates. Took some time Bc of the confusion. The place is fine it's the customer service of uhaul that's the issue.

jacob D.
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Friendly, helpful, quick. Thanks.

Jaewoo C.
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Customer did not leave a comment.

Alessandra W.
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EASY PEAZY

Maria L.
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The location was closed at the time I picked up although I ded receive a confirmation email that I can pick up at that time. I had to call Uhaul's 1-800 number 3 times to know what I had to do to check out and return the vehicle. I would have expected that to be in the email confirmation.

James G.
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Nice people, very friendly and helpful.

Nam K.
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Actually explain why some charges were made, such as 'coverage'. What is that? and why was I charged for that? you would think if you've driven 20 miles, that total would be around $40~50. Nope, more like add another $15 to it for no reason.

Nicholas P.
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Customer did not leave a comment.

Rebecca B.
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Customer did not leave a comment.

song K.
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Great experience with Ridgefield U-Haul. Thank you.

Yesid P.
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Great service

terry B.
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Customer did not leave a comment.

Dana P.
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RUTH D.
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Thanks to AJ for a courtesy and kind service offered. Will be back again. Highly recommended.

YOUNG MIN C.
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Customer did not leave a comment.

Terri L.
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When a U-Haul representative calls to confirm all the details of the contract; you should be able to follow through. When I got to my pick up location there was no dollie and there was a 10 foot truck instead of the 9 foot which I had requested 2 weeks in advance. I also told the representative that I would be paying in cash. When I arrived at the location I was told that I couldn't pay cash. I also had to drive to another location to pick up the dollie and was told that I would be give additional mileage for the inconvenience. When I went to drop off the truck they tried to charge me for the extra mileage. Two phone calls had to be made before everything was straightened out. The experience wasn't pleasurable at all. My displeasure wasn't with the pick-up or drop off location; it was with customer service and their lack of communication and follow up to make sure things were in place at the pick-up and drop off locations.

anne G.
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Customer did not leave a comment.

SHON E.
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Customer did not leave a comment.

Molly V.
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This particular location was great and the guys were very helpful, but the day before I was on the phone with about 6 different uhaul representatives, each one less helpful than the last. One of them even hung up on me because I asked for their name in case we got disconnected...extremely frustrating and unbelievably unprofessional.

KEITH W.
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Customer did not leave a comment.

Kwangsoo P.
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Customer did not leave a comment.

CLARIBEL S.
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Very helpful. Will come again.

Valerie R.
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Customer did not leave a comment.

Susan M.
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melinda D.
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Kenan L.
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BUM K L.
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JEE P.
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SUNG KI K.
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Customer did not leave a comment.

jung ho L.
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ILDEFONSO O.
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SANG MYEONG W.
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carlos L.
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Very professional , service was excellent we were on our way in no time , Best choice ever ... thank you guys at JJ ...

In K.
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KYLE E.
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David K.
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bradford R.
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JUAN DAVID H.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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