Customer Reviews for JJs Quick Shop Inc
(U-Haul Neighborhood Dealer)

543 reviews

785 Main St   Martin, TN 38237
(Hwy 431)

(731) 588-0602

Location Hours

  • Mon-Sat: 7 am - 7 pm
  • Sun: 10 am - 6 pm

Services at this Location:

Contact Us

(731) 588-0602

785 Main St
Martin, TN 38237
(Hwy 431)

Services at this Location:

Location Hours

  • Mon-Sat: 7 am - 7 pm
  • Sun: 10 am - 6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

David S. 
Rating:
3.0

difficult to get to trailer. NO JACK ON THE TONGUE of the trailer making it difficult to hook up. I am disabled and it was difficult situation.

TONY M. 
Rating:
3.0

Customer did not leave a comment.

john S. 
Rating:
5.0

Not a thing! It was a perfect experience! Thank you!

leatha M. 
Rating:
4.0

Customer did not leave a comment.

Barbara M. 
Rating:
5.0

Customer did not leave a comment.

PANNA H. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey H. 
Rating:
4.0

Stop using Moore real estate company as a uhaul pick-up or drop off place! I had the worst ever experience renting this uhaul truck. This was my first ever uhaul rental and it will be my last! The reason I gave a decent rating wad because the people at JJ's did what they could to rectify the incident that happened at Moore's.

HOPE W. 
Rating:
5.0

Customer did not leave a comment.

wes P. 
Rating:
5.0

No improvement is necessary in my opinion.

Cindy L. 
Rating:
4.0

Customer did not leave a comment.

beatrice H. 
Rating:
5.0

Great experience. Short distance move went great.

Trevor T. 
Rating:
5.0

Customer did not leave a comment.

Sheila H. 
Rating:
5.0

JJ's was a great place to rent from. There staff was very friendly and helpful! I would rent from them again

Jeffrey H. 
Rating:
3.0

I admit I should have gotten a paper copy of my contract. But I didn't. I got halfway to my destination and realized I did not have the dolly I paid for so I had to go back to the store. I put 7.11 miles on the truck. When I parked the truck the gas tank still said full. When the employee finished the paperwork he neglected to mention he notate a not full tank. He charged me $7.00 for driving 7.11 miles. I defiantly won't be renting from him anymore and will try not to use any UHaul ever again.

vicki B. 
Rating:
5.0

Everything is good. Best experience I've ever had with U-Haul!

Larry M. 
Rating:
3.0

Their parking area was a mud pit and i was not agreeable to take my truck into it to park the trailer. Instead parked it in the pavement in the front of the store, unhooked it for them. Did not know if they had checked the trailer in or not as inside store clerk picked up a tablet and another person told me where to park it. Its the only location in town and they are good people, just a little lacking on handling uhaul equipment.

Mark G W. 
Rating:
5.0

Customer did not leave a comment.

Christopher S. 
Rating:
5.0

EVerything was on point!

judith I. 
Rating:
5.0

Everything was great

judith I. 
Rating:
5.0

Customer did not leave a comment.

JONATHON N. 
Rating:
5.0

Customer did not leave a comment.

andy B. 
Rating:
5.0

Customer did not leave a comment.

Brandon P. 
Rating:
5.0

Customer did not leave a comment.

alton M. 
Rating:
5.0

Customer did not leave a comment.

Arron G. 
Rating:
5.0

Put Jacks on the 6x12 trailers. They are to heavy to be picking up and attaching to the ball of your truck.

Jason G. 
Rating:
5.0

Customer did not leave a comment.

tracy L. 
Rating:
3.0

Customer did not leave a comment.

Jeanna H. 
Rating:
5.0

Every employees at JJs involved in the process of renting our UHaul was very helpful and nice! It made our experience a really good one!

amy B. 
Rating:
5.0

Customer did not leave a comment.

pilar M. 
Rating:
5.0

Customer did not leave a comment.

Phillip M. 
Rating:
4.0

Customer did not leave a comment.

Gregory M. 
Rating:
4.0

Customer did not leave a comment.

chuck A. 
Rating:
5.0

Customer did not leave a comment.

Kimberly A. 
Rating:
5.0

Customer did not leave a comment.

Andrew W. 
Rating:
4.0

make sure the truck is clean on the inside when it is dropped off from use. I had to scrub out the truck, had dried mud inside, before I could start loading my items.

renee K. 
Rating:
5.0

Customer did not leave a comment.

Donny L. 
Rating:
1.0

No help was provided to hook up trailer to my vehicle. I had to do it by myself in a muddy field. When I asked for help was told that on the weekends they don't have enough people to assist customers.

Robert Q. 
Rating:
5.0

The gentleman that checked me in/out was very efficient and helpful. Need more people like him in customer service.

Robert E. 
Rating:
4.0

Very satisfied..

andrea A. 
Rating:
4.0

Refund money held out for rental - sooner.

Phillip M. 
Rating:
5.0

Customer did not leave a comment.

Regina T. 
Rating:
5.0

Customer did not leave a comment.

Adam F. 
Rating:
5.0

Customer did not leave a comment.

llewellyn W. 
Rating:
4.0

Customer did not leave a comment.

john S. 
Rating:
1.0

Customer did not leave a comment.

Lauren W. 
Rating:
5.0

Awesome associates. Very helpful

Janice W. 
Rating:
5.0

Make sure they are comfort with a 26 foot truck. I wish I had rented a 15 foot instead and made more trips. Just too long to maneuver for those inexperienced with the larger trucks.

Joe G. 
Rating:
5.0

did not know about a dropbox so I just drove the vehicle back to the original departure location. My bad but the person in charge was very kind and professional and understanding. no extra charges to amount to anything. I was happy and very satisfied. 10-star feelings.

joseph M. 
Rating:
5.0

Customer did not leave a comment.

Ginger R. 
Rating:
4.0

Exiting the lot after hooking up trailer was difficult.

John B. 
Rating:
5.0

Customer did not leave a comment.

DERRICK J. 
Rating:
5.0

Customer did not leave a comment.

Danny K. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey P. 
Rating:
5.0

Very helpful

Myra G. 
Rating:
5.0

Customer did not leave a comment.

Reginald D. 
Rating:
4.0

All ok. More parking would be nice.

andy S. 
Rating:
4.0

Customer did not leave a comment.

Randy A. 
Rating:
3.0

Customer did not leave a comment.

Jackie H. 
Rating:
5.0

Customer did not leave a comment.

brent C. 
Rating:
4.0

Customer did not leave a comment.

labresska T. 
Rating:
5.0

The staff was very kind and helpful. The truck with all of the equipment we ordered was waiting for us when we arrived. The rental process was easy and painless.

Sue L. 
Rating:
3.0

Polite and talkative. But...no help in hooking up equipment

Robert B. 
Rating:
5.0

Customer did not leave a comment.

kathleen W. 
Rating:
5.0

Customer did not leave a comment.

Lane V. 
Rating:
2.0

No help hooking up trailer to my truck ,was handed a jack with a bent tongue to lift trailer and told hook it up and pull up to front so he could check lights ,returned same thing un hook and he would come out and inspect,I have rented many times from u-haul in many locations and this was the worst coustomer service i have had .equipment good as usual

Kevin L. 
Rating:
5.0

Just keep up the good work. The service was friendly and professional and the equipment well maintained.

Janice P. 
Rating:
3.0

Customer did not leave a comment.

robin B. 
Rating:
5.0

Very Polite personell.

larry P. 
Rating:
4.0

The truck was clean and maintained as well as possible given its mileage. With only one truck they really need a newer vehicle.

Bruce D. 
Rating:
5.0

keep up the great work

Hershel M. 
Rating:
3.0

Customer did not leave a comment.

Austin C. 
Rating:
5.0

Customer did not leave a comment.

Benjamin W. 
Rating:
5.0

Great service and wonderful people.

Nassar N. 
Rating:
4.0

Everything went great.

deena B. 
Rating:
3.0

Get your online/computer website fixed

Damon S. 
Rating:
5.0

Customer did not leave a comment.

Scott C. 
Rating:
4.0

Customer did not leave a comment.

CECILLE J. 
Rating:
4.0

Very busy c store

Gary H. 
Rating:
3.0

I was forced to put more gas in to avoid Penalties than was issued to me when I rented the truck . Just wrong :(

Madeline S. 
Rating:
5.0

No improvements needed!

erica C. 
Rating:
4.0

Customer did not leave a comment.

Piper W. 
Rating:
3.0

Customer did not leave a comment.

Heather C. 
Rating:
5.0

Customer did not leave a comment.

bradley C. 
Rating:
3.0

The power was out, and the desk worker did not even try to help us pick up the trailer we reserved. Luckily a manager came out and helped. The customer service by the first person was absolutely terrible. They told us where the trailer was and we went on a hunt to find it.

Destin T. 
Rating:
5.0

Customer did not leave a comment.

coy H. 
Rating:
4.0

Customer did not leave a comment.

jim C. 
Rating:
4.0

Customer did not leave a comment.

James M. 
Rating:
3.0

Customer did not leave a comment.

Richard A. 
Rating:
2.0

One lady was very rude, the other was very personable and helpful. Don't know names but the older lady was very respectful

Ken M. 
Rating:
5.0

Customer did not leave a comment.

Paul C. 
Rating:
1.0

Clearly explain details of flat rate cost before arriving to pick the vehicle up. Make sure the brakes work properly and A/C is free of issues during 90+ degree weather. On top of the customer service issues I experienced

Lucas S. 
Rating:
4.0

Customer did not leave a comment.

JOSH M. 
Rating:
5.0

Customer did not leave a comment.

MARSHA R. 
Rating:
5.0

Nothing

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Teresa R. 
Rating:
5.0

Very pleased with the entire experience. Truck clean,agents friendly and helpful.

JIM B. 
Rating:
5.0

Customer did not leave a comment.

Charles M. 
Rating:
5.0

Quick simple and very efficient

Linda B. 
Rating:
5.0

Customer did not leave a comment.

greg G. 
No reviews have been submitted for this location.

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