Customer Reviews for JNB Auto Sales LLC
(U-Haul Neighborhood Dealer)

18 reviews

100 Gracey Herndon Rd   Gracey, KY 42232

(270) 301-5203

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(270) 301-5203

100 Gracey Herndon Rd
Gracey, KY 42232

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great people and wonderful service. Very easy to find. Original drop off place in Cadiz was closed even though website said they were open. 😡

DONALD O. 
Rating:
5.0

Trucks ride rough air rides would be great but i know that means $ but was a good running truck for the size

AARON T. 
Rating:
5.0

Customer did not leave a comment.

PEDRO H. 
Rating:
1.0

When I put in my reservation I requested 2 dollies, an appliance Dollie, and furniture mover. I received none of these items with the truck. No one was at the location when I went to receive the truck. I was told I had to call and have the reservation moved to an online pickup by the employee at the business. When I went to return the vehicle I had dropped the vehicle off the night prior and called in to speak with someone so I did not get charged for the equipment I never received. I spoke to the owner and he advised he would take care of it. I get an email an hour later with only $30 removed charging me $300 still for equipment I never received with the truck. After calling back they removed the charges finally for the equipment I never received. Aside from the fact I was redirected 20 minutes out of the town I was supposed to pick it up from adding on to my mileage this experience was not great.

Joshua C. 
Rating:
5.0

Staff was amazing did everything they could to help me get my truck.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

TERESA B. 
Rating:
5.0

Customer did not leave a comment.

DALE M. 
Rating:
5.0

Customer did not leave a comment.

JOE C. 
Rating:
3.0

Customer did not leave a comment.

ASHLEY S. 
Rating:
4.0

The representative at JNB was polite and friendly would recommend this location to anyone in the area needing to rent a vehicle.

MARSHALL J. 
Rating:
5.0

Customer did not leave a comment.

CAROLE E. 
Rating:
5.0

The staff in Gracey is awesome. I am checked out and completed the damage inspection in less than 15 minutes. The truck I rented this time even had blind spot mirrors which I requested on the last comments. Thank you JNB for making things easy for me.

John S. 
Rating:
5.0

I recommend putting blind spot mirrors on your trucks so as to avoid an accident. It is impossible to see a car next to you with only the large mirrors you have.

John S. 
Rating:
4.0

We were in and out quickly. We were incorrectly billed for an extra day, but a quick phone call had the charge removed.

beverly K. 
Rating:
5.0

Customer did not leave a comment.

Anthony H. 
Rating:
5.0

I have always received excellent service from many Uhaul centers, and this one was in the top. Small, but very convenient and friendly. They had the equipment I needed at the time I needed it and at reasonable prices.

John J. 
Rating:
5.0

Customer did not leave a comment.

Virginia F. 
Rating:
5.0

Customer did not leave a comment.

Terry W. 
No reviews have been submitted for this location.

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