This location is not manned on a Sunday. It was at a strip mall. I was stressed out from the time I dropped off the truck till around 11 on Monday. I had to call more than once to finally get a confirmation that the truck was dropped off on Sunday. To be fair, the Melbourne location should have the information regarding drop off locations, hours and such. I would never have chosen a center closed on Sundays. I knew all along that I would return the truck as soon as possible. I will research things myself in the future. Obviously the computer program they use at U-Haul is substandard.
CINDY C
Customer Reviews for JnETransportation
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
the problem is your uhaul app is problematic and unreliable. it took me 20+ minutes to access the area on the site to unlock the truck!
David DThank you to the lady who helped me when the service shut down and still was able to get me a truck !
Abryanna W