Customer Reviews for Joe's Master
(U-Haul Neighborhood Dealer)

93 reviews

501 N Closner Blvd   Edinburg, TX 78541

(956) 383-4133

Location Hours

  • Mon: 8:30 am - 5:30 pm
  • Tue-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(956) 383-4133

501 N Closner Blvd
Edinburg, TX 78541

Services at this Location:

Location Hours

  • Mon: 8:30 am - 5:30 pm
  • Tue-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Jose G. 
Rating:
5.0

Customer did not leave a comment.

Elva M. 
Rating:
5.0

Uhaul should make sure these locations have proper equipment available. I had reserved some furniture blankets and a furniture dolley and the localtion did not have them. Lucky for me the workers of this location were courteous and very professional and did not charge me for said things.

Jaime M. 
Rating:
5.0

Note all existing damage on the contract. Your web site is very slow and at times does not work. Employ more staff to handle calls with problems.

David D. 
Rating:
5.0

Nothing, everything was super efficient.

Dorian G. 
Rating:
5.0

Customer did not leave a comment.

Jesus R. 
Rating:
5.0

Joe's Master was quick and knowledgeable. I appreciated the quick, honest and professional assistance. I will definitely be back to Joes Master for all my Uhaul needs.

JESUS H. 
Rating:
5.0

Great customer service!

BRENDA A. 
Rating:
5.0

Customer did not leave a comment.

Johnny B. 
Rating:
4.0

Pick up place, computer very slow, after 30 mins.he told us to return in an hour. No blankets as ordered.

San Juanita C. 
Rating:
5.0

My experience at Joe's was very good. I've rented equipment from this location and never had issues, always great customer service! The dolly was clean, but the ratchet assemblies need some looking into. I noticed part of the assembly had nails in place of pins. The ratchet itself requires lubing or possibly replacing.

Javier C. 
Rating:
5.0

Customer did not leave a comment.

Abel G. 
Rating:
5.0

Very easy to rent and drop off

Jose Y. 
Rating:
5.0

Customer did not leave a comment.

Matthew M. 
Rating:
5.0

Thank you to joe and the crew ,,,, great job guys

Jose G. 
Rating:
1.0

Customer did not leave a comment.

Jose G. 
Rating:
5.0

Customer did not leave a comment.

Maria L. 
Rating:
5.0

Customer did not leave a comment.

Rosa P. 
Rating:
5.0

Customer did not leave a comment.

Anthony H. 
Rating:
5.0

Customer did not leave a comment.

Luis A. 
Rating:
5.0

I set up this rental on line. the personnel who handle the transaction were not very helpfull, and left many questions unanswered. I call again 2 says before the pickup date to confirm a pickup hour since I wanted to be sure, especially for the help I had hired. This next lady was rude, disrespectfull, and non reassuring. If not for the need, I would have cancelled the transaction. I was very disappointed with your on line services!!

Roberto R. 
Rating:
5.0

Customer did not leave a comment.

Jose G. 
Rating:
5.0

Don't over charge your customers

javier C. 
Rating:
1.0

Closed on Sunday so got charged extra day

Alicia A. 
Rating:
5.0

Customer did not leave a comment.

Joel G. 
Rating:
5.0

Great job!

Jesus S. 
Rating:
3.0

Customer did not leave a comment.

Daniel G. 
Rating:
5.0

Customer did not leave a comment.

Clarissa O. 
Rating:
5.0

I would recommend it yo a friend locally not one way trip. You should give us guys a break and every other rental give us a discount.

Jose Y. 
Rating:
4.0

Customer did not leave a comment.

brian B. 
Rating:
5.0

Customer did not leave a comment.

ARLENE R. 
Rating:
5.0

Customer did not leave a comment.

Leroy G. 
Rating:
4.0

The drop off location was very different from what I selected during the reservation process, No explanation was given.

Oscar A. 
Rating:
5.0

Customer did not leave a comment.

Everario V. 
Rating:
1.0

We did not deliver our trailer to Edinburg, Texas. We delivered the trailer to the designated location in Bertram, Texas. Edinburg is 300 plus miles from our town. We have been charged over 350 dollars in error. This needs to be refunded to our credit card immediately.

ROSE H. 
Rating:
1.0

I will NEVER use this location againX The owner was extremely RUDE, ARROGANT, PATRONIZING and used profanity toward me! I will NEVER use U-HAUL again!!!

cecilia B. 
Rating:
5.0

Joe and his crew are the best

Jose G. 
Rating:
5.0

Customer did not leave a comment.

Hernan G. 
Rating:
3.0

Customer did not leave a comment.

Julissa R. 
Rating:
5.0

Customer did not leave a comment.

Rene V. 
Rating:
5.0

Customer did not leave a comment.

Manual D. 
Rating:
2.0

Counter person was rude, asked about why my moving pads were no with truck said call UHaul. Truck was dirty with boards left in back of truck. Rear door was jammed open with door lock jammed up against roof. Took a while to figure out why door would not go down.

chuck B. 
Rating:
5.0

really attentive and easy in and out.

Javier C. 
Rating:
5.0

Customer did not leave a comment.

Bart M. 
Rating:
5.0

Customer did not leave a comment.

Manuel M. 
Rating:
5.0

Inform them about connection for lights is a 5 prone and ball hitch is a 2" not standard 2.5".

eloy Z. 
Rating:
3.0

Put the correct key in the dropbox please.

Justin N. 
Rating:
5.0

Customer did not leave a comment.

Rocco T. 
Rating:
5.0

Thank you for al your help You guys are the best

Jose G. 
Rating:
5.0

Customer did not leave a comment.

David J. 
Rating:
3.0

Customer did not leave a comment.

Idalia Z. 
Rating:
5.0

Theses guys know there stuff ... way to go Joe

LEE ROY A. 
Rating:
4.0

Customer did not leave a comment.

Jose P. 
Rating:
5.0

Customer did not leave a comment.

Esteban S. 
Rating:
5.0

I will always rent Uhals from Joe's Master. His business suits our needs and is very professional.

Stephen D. 
Rating:
5.0

Customer did not leave a comment.

Robert D. 
Rating:
5.0

Customer did not leave a comment.

Mayra L. 
Rating:
5.0

Customer did not leave a comment.

Daniel F. 
Rating:
5.0

Awesome service, Joe was nice and friendly. Will go back and commend him to my family and friends. Thanks Joe!!!

Raul G. 
Rating:
4.0

Customer did not leave a comment.

James D. 
Rating:
5.0

Customer did not leave a comment.

Jocelyn R. 
Rating:
5.0

Customer did not leave a comment.

Lionel P. 
Rating:
5.0

Customer did not leave a comment.

Jean T. 
Rating:
5.0

Customer did not leave a comment.

Raul H. 
Rating:
3.0

Customer did not leave a comment.

Billy H. 
Rating:
3.0

Customer did not leave a comment.

Jessica M. 
Rating:
5.0

Customer did not leave a comment.

FRANISCO A. 
Rating:
5.0

Customer did not leave a comment.

Jeremy Y. 
Rating:
5.0

Well Done Joe Aja Brotherhood

Jesus R. 
Rating:
5.0

Customer did not leave a comment.

Angel N. 
Rating:
5.0

Customer did not leave a comment.

Benjamin M. 
Rating:
5.0

Joe and his staff are perfect... Guys Thank you .... you are awesome

MARIA D. 
Rating:
5.0

Customer did not leave a comment.

flavio O. 
Rating:
5.0

Customer did not leave a comment.

connie K. 
Rating:
5.0

Customer did not leave a comment.

Annaliz G. 
Rating:
5.0

Customer did not leave a comment.

Stephen D. 
Rating:
5.0

Customer did not leave a comment.

Jennifer D. 
Rating:
5.0

My truck was ready for me just as planned. Super clean. Owner Joe was pleasant to talk to and kind. Thank you Joe.

Leticia D. 
Rating:
5.0

Great cordiious and fast service both when picking up and dropping off , Great job

Francisco R. 
Rating:
5.0

Customer did not leave a comment.

SAN JUANITA G. 
Rating:
5.0

Nothing, the sevice was awesome and hassle free. I was able to get all my stuff out in no time. I would definitely recommend this to a friend or I myself would come back. Thank you Joe's master and uhaul company.

Joe L. 
Rating:
3.0

Customer did not leave a comment.

Noe A. 
Rating:
3.0

Customer did not leave a comment.

Justin C. 
Rating:
5.0

Customer did not leave a comment.

Juan G. 
Rating:
4.0

Customer did not leave a comment.

Carlos S. 
Rating:
5.0

Customer did not leave a comment.

Betty P. 
Rating:
3.0

Customer did not leave a comment.

LISA P. 
Rating:
5.0

Customer did not leave a comment.

Joseph T. 
Rating:
5.0

Customer service was top notch!

sandra H. 
Rating:
5.0

This Guy knows his stuff ... Brotherhood thank you for all you help.. your a a blessing .. you made moving easy .. again Thank You ‘m

Joe M. 
Rating:
5.0

Customer did not leave a comment.

Edmundo A. 
Rating:
5.0

Customer did not leave a comment.

Sam D. 
Rating:
5.0

Great service!!

David E. 
No reviews have been submitted for this location.

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