Customer Reviews for Johnnys Small Engine
(U-Haul Neighborhood Dealer)

42 reviews

228 N Grimes St   Hobbs, NM 88240

(575) 964-9020

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 8/18/2022 - 8/22/2022: Closed

Services at this Location:

Contact Us

(575) 964-9020

228 N Grimes St
Hobbs, NM 88240

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 8/18/2022 - 8/22/2022: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

jeff M. 
Rating:
5.0

Customer did not leave a comment.

Rafael P. 
Rating:
5.0

Johnnys is an amazing place. No issues with them or the rental process. Very nice people there. No improvement needed

Jennifer E. 
Rating:
5.0

Johnny's Small Engine provided excellent customer service. I was called prior to pick up to confirm all information. They are wonderful people and I highly recommend this location. Thank you.

Pamela H. 
Rating:
5.0

No complaints everything was great! I will definitely use this location again and recommend it!

jaime R. 
Rating:
5.0

Customer did not leave a comment.

Roger R. 
Rating:
5.0

Found out after returning the 15-foot rental truck that there is separate insurance for the Mom's Attic. I miss judged a hotel entrance overhang in Houston, TX and had a collision with damage caused to the passenger-side top corner of the Mom's Attic. Was told that the Safe Move Insurance that I paid for upon pick up only covered the lower box section of the 15-foot truck. Safe Move Plus Insurance covers the Mom's Attic section. I have rented several U-Haul Trucks over the years and it was never disclosed that I needed two different insurance coverages on a truck in order to be fully covered. Quite a very expensive surprise and lesson learned.

Stephen B. 
Rating:
5.0

Customer did not leave a comment.

Alejandro Q. 
Rating:
3.0

Customer did not leave a comment.

Teri D. 
Rating:
5.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

Everything is great.

Thomas M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
1.0

Customer did not leave a comment.

TRINITY G. 
Rating:
2.0

We reserved a truck in Carlsbad, but the day before pick up we were told we had to go to Hobbs, 75 miles away, to get the truck. Because we had to go out of town, our contract was all messed up and took nearly 2 hours to correct! It is completely idiotic, and this is the 3rd time it has happened to us! If I have any other choice in the world, I won't use Uhaul again. Terrible.

Warren H. 
Rating:
5.0

It was nice to see an accommodating smiling face when I went to drop it off. I explained that the mileage was wrong and that the girl where I picked it up promised she would change it because the link she sent me would not allow it to change. She said not to worry that she would take care of it. Very nice people!!

KAREN S. 
Rating:
5.0

Customer did not leave a comment.

Shannara R. 
Rating:
5.0

Customer did not leave a comment.

Amie C. 
Rating:
5.0

Customer did not leave a comment.

Denico O. 
Rating:
5.0

Customer did not leave a comment.

Misty H. 
Rating:
1.0

Johnny is an arrogant jerk and the reason why I will never use uhaul again. Never have I ever been more disrespected in my life. Whole process was a cluster and all around a terrible experience all around.

Austin M. 
Rating:
5.0

Customer did not leave a comment.

Rebecca R. 
Rating:
5.0

This is the best place in Hobbs to rent very helpful and nice. Best customer service in Hobbs!

Cynthia R. 
Rating:
4.0

Customer did not leave a comment.

Betty S. 
Rating:
5.0

Jeff was very helpful upon return and helped us secure storage and drop off of car transport early!

KATHLEEN SAGERTY S. 
Rating:
5.0

They really should be the only uhaul in Hobbs the other locations are terrible! I would drop off and pickup here anytime!!!

Kaidee H. 
Rating:
4.0

Customer did not leave a comment.

James C. 
Rating:
3.0

There was no one there to assist us it was closed. We went back and they was still closed in mid-day.

Mario J. 
Rating:
5.0

Get all equipment at locations. I had to go to multiple locations so I could get both a trailer and a appliance dolly

Ralph H. 
Rating:
5.0

Johnny was friendly and helpful.

Deborah B. 
Rating:
5.0

The people at Johnny's small engine shop are great. Best uhaul experience I ever had. I recommend them to anyone.

Maria M. 
Rating:
5.0

Customer did not leave a comment.

Nancy B. 
Rating:
5.0

Nothing everything and everyone was great was completely satisfied and will use again if needed thanks

James J. 
Rating:
5.0

there is noway the folks at Johnny's Small Engines can work at all of your locations. Super nice people.

Stance W. 
Rating:
5.0

Johnny & Lisa do a great job. and are just nice people to boot. Really not much to improve on with them. now the website- that's a different story...

Nancy S. 
Rating:
5.0

Customer service was excellent and Johnny went out of his way to help me.

brent S. 
Rating:
5.0

Customer service was great and accommodating.

Frederick R. 
Rating:
5.0

Customer did not leave a comment.

Barbara P. 
Rating:
5.0

Thank you for the help

Nicholas W. 
Rating:
5.0

Customer did not leave a comment.

Roger W. 
Rating:
5.0

It was very good no problem

Bernhard G. 
Rating:
5.0

Customer did not leave a comment.

jessicia F. 
Rating:
3.0

Customer did not leave a comment.

Elizebeth R. 
No reviews have been submitted for this location.

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