Customer Reviews for JP Tyke Auto Service
(U-Haul Neighborhood Dealer)

836 reviews

2531 Greensburg Pike   Pittsburgh, PA 15221

(412) 241-8757

Location Hours

  • Mon-Sat: 8 am - 7 pm
  • Sun: 9 am - 4:30 pm

Services at this Location:

Contact Us

(412) 241-8757

2531 Greensburg Pike
Pittsburgh, PA 15221

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 7 pm
  • Sun: 9 am - 4:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The customer service has improved big time.

DENETTA R. 
Rating:
5.0

The staff at Tyke's were so very pleasant and helpful!! I will always choose this location for all my Uhaul needs!!!

CATHY W. 
Rating:
5.0

Customer did not leave a comment.

TRACY H. 
Rating:
5.0

Customer did not leave a comment.

Terry K. 
Rating:
5.0

Nothing to improve. Process was perfect!!!

JOETTA F. 
Rating:
5.0

Customer did not leave a comment.

MARK E. 
Rating:
4.0

Customer did not leave a comment.

hossein D. 
Rating:
5.0

Professional and friendly.

Jeffrey A. 
Rating:
2.0

Actually clean your van's interior. It looks, smells, and feels like it hasn't been sanitized in years… People were friendly and respectful.

NATHAN P. 
Rating:
2.0

I had a reservation booked 2 months un advance for my location but when i we t to pick the truck up i was told the truck is at another location eventhough i had the reservation. An hour later i finally got the truck at another location

Christopher M. 
Rating:
5.0

All good

TERENCE M. 
Rating:
5.0

The staff were friendly and very helpful. I appreciate the clear upfront pricing . No hidden fees everything was explained clearly.

ANDRE B. 
Rating:
1.0

They guy who checked me out did not place the insurance on for the trailer after completing it first without. He got stuck then just gave me the paperwork at the same price and then they closed placing me at risk. Good thing all was well…..

JAMES W. 
Rating:
5.0

I've rented many vehicles over the years and this was my best experience yet. I can't think of anything additional they could have done.

BRIAN M. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY W. 
Rating:
4.0

Customer did not leave a comment.

MELANIE R. 
Rating:
5.0

Super easy, friendly staff. My goto location!

DAVID G. 
Rating:
5.0

The parking situation was a little rough but otherwise it was a great experience.

Westley P. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

JAWUAN B. 
Rating:
5.0

This was a great experience. I had a truck reserved with a competitor and they were not able to provide the truck that I had reserved. I calmed Uhaul and about 1 hour later I was in the truck that I needed. This location was great. The staff was very helpful.

PETER F. 
Rating:
5.0

Customer did not leave a comment.

DENETTA R. 
Rating:
5.0

Customer did not leave a comment.

Patrick C. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER M. 
Rating:
4.0

It appears that U-Haul also schedules rentals from this location because although I reserved the vehicle for the day, when I went to pick it up, there was someone scheduled to get the same vehicle the next day but the business would have been closed. Fortunately, I only needed the vehicle for a couple of hours or less. My experience was good.

LORRAINE P. 
Rating:
5.0

Very nice service. 👍👍👍

GE Y. 
Rating:
5.0

Everything was great. Reliable. Customer focused.

ROBERT K. 
Rating:
5.0

I like renting from them. They are helpful and professional and know their business. Thank you for being in the neighborhood

KARYN H. 
Rating:
5.0

Customer did not leave a comment.

Sarah H. 
Rating:
5.0

Super easy and very reasonable. Location staff friendly and helpful.

DAVID G. 
Rating:
5.0

👍👍👍

GE Y. 
Rating:
4.0

Customer did not leave a comment.

Matthew P. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
5.0

Customer did not leave a comment.

PAUL N. 
Rating:
5.0

I have my own 5x10 trailer. I bought a zero turn mower with a 60 in deck that I would have had to remove the mower deck to get on my own trailer. So I rented a 6x12 from you to avoid the headache. I picked the trailer up, had a time schedule, checked the trailer did damage and was on my way. After arriving to pick up my mower, I noticed the ramp didn't extend the width of the trailer. After measuring I found the ramp was only 57 in wide. I had to go buy the tools and waste an hour and a half removing the deck to fit on the trailer. EVERY trailer I've ever used the tank extended the width of trailer. I corbels saved the money and used my own if this was posted in the immediate description of the ad to rent trailer. I've rented grin uhaul quite a few times and was very satisfied. Very disappointed this time. Tykes was very helpful with the rental so no blame on them. The guy was pretty shocked when I explained the situation to him, he had no idea of the ramp size difference either. Other than the trailer I was happy with the rehash.

Daniel K. 
Rating:
5.0

Customer did not leave a comment.

Salem B. 
Rating:
5.0

Both Matt and Jeff were extremely helpful and very quick. This was probably the easiest UHaul that I have used

EDWARD M. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA O. 
Rating:
5.0

👍👍👍

GE Y. 
Rating:
4.0

Quick service. It's a gas station so you can replace the gas easily.

ANTONETTE M. 
Rating:
5.0

Customer did not leave a comment.

JAYMEI T. 
Rating:
5.0

Customer did not leave a comment.

TORRE M. 
Rating:
5.0

👍👍👍

GE Y. 
Rating:
5.0

Customer did not leave a comment.

RONALD H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL P. 
Rating:
5.0

The automated service with the lock-box was great, although the app was a little sluggish at times.

MARK G. 
Rating:
5.0

👍👍👍

GE Y. 
Rating:
5.0

👍👍👍

GE Y. 
Rating:
5.0

👍👍👍

GE Y. 
Rating:
5.0

Everything was superb.

Mark J. 
Rating:
5.0

Customer did not leave a comment.

GEORGE N. 
Rating:
5.0

Customer did not leave a comment.

PHILLIP R. 
Rating:
5.0

Customer did not leave a comment.

DENETTA R. 
Rating:
5.0

👍👍👍

GE Y. 
Rating:
5.0

Customer did not leave a comment.

DEVAUGHN B. 
Rating:
5.0

👍👍👍

GE Y. 
Rating:
4.0

Customer did not leave a comment.

Atulya D. 
Rating:
5.0

It was a nice experience

FNU V. 
Rating:
5.0

Customer did not leave a comment.

Chanelle M. 
Rating:
5.0

👍👍👍

GE Y. 
Rating:
5.0

The only thing it was an older version. I could not adjust the seats as well. Other than that it was cool

CANDICE C. 
Rating:
4.0

Customer did not leave a comment.

MICHELLE M. 
Rating:
5.0

Used the van for an hour and a half and drove it 20 miles. Didn't purchase insurance with it... advertised at 19.95 but end total ended up being mid-high 40s. No big deal just was curious is all.

ZACHARY C. 
Rating:
5.0

Last minute rental. Folks at Tykes were great. thanks

DALE B. 
Rating:
5.0

👍👍👍

GE Y. 
Rating:
5.0

Make the trucks better for women. Adjustable mirrors. Seats that can go up and down.

MARIYA H. 
Rating:
5.0

Stay💯

JOSEPH H. 
Rating:
5.0

👍👍👍

GE Y. 
Rating:
5.0

Customer did not leave a comment.

Patrick C. 
Rating:
5.0

Nuthing at all. Everything. Was perfect..will be back. 😁😁😁

JOANN N. 
Rating:
5.0

nothing

PATRICIA C. 
Rating:
5.0

👍👍👍

Ge Y. 
Rating:
4.0

Very efficient service.

Patricia H. 
Rating:
5.0

👍👍👍

GE Y. 
Rating:
5.0

Customer did not leave a comment.

LORRAINE L. 
Rating:
5.0

👍👍👍

Ge Y. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM D. 
Rating:
5.0

During a very tense time going through a divorce and I don't like to drive big vehicles, I had to rent a truck to clean out a house. The staff at the rental place were really helpful. The truck was amazing. I felt empowered. I got everything done that I needed to do and I felt strong and confident. U-Haul is more than just a truck. It gives us power. I feel strong.

Janet B. 
Rating:
5.0

👍👍👍

Ge Y. 
Rating:
5.0

Customer did not leave a comment.

DONALD G. 
Rating:
5.0

I improvements. Easy rental great customer service

Benjamin B. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER J. 
Rating:
5.0

Customer did not leave a comment.

Henry W. 
Rating:
5.0

👍👍👍

Ge Y. 
Rating:
5.0

Customer did not leave a comment.

TAE HWAN L. 
Rating:
5.0

Customer did not leave a comment.

Colleen E. 
Rating:
5.0

My experience was great. Smooth, easy process and friendly, helpful staff!

KRISTINA M. 
Rating:
5.0

👍👍👍

Ge Y. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY G. 
Rating:
5.0

👍👍👍

Ge Y. 
Rating:
4.0

Customer did not leave a comment.

Jonathan F. 
Rating:
5.0

Customer did not leave a comment.

Deborah N. 
Rating:
3.0

We mentioned we'd be dropping the van off same day after store hours & were told we could use the key drop off. When we got there at night, the key was too big for the drop box slot. I wish he would have had the foresight to say something in the morning to save us some time after a long day of driving and moving. Also - highly recommend they get a new drop box. Otherwise, good location. Would use again due to convenience.

Jessica W. 
Rating:
5.0

Customer did not leave a comment.

Lynda J. 
Rating:
5.0

👍👍👍

Ge Y. 
Rating:
3.0

Customer did not leave a comment.

JADA J. 
Rating:
1.0

The manager was incredibly rude and unprofessional. I will never use this location again

KELLEN L. 
Rating:
5.0

Professional and qualified U-Haul rental agent.

RICHARD M. 
Rating:
5.0

Customer did not leave a comment.

PHILMORE C. 
Rating:
5.0

Customer did not leave a comment.

KEITH C. 
No reviews have been submitted for this location.

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