I was extremely happy with their customer service. Very friendly and helped me along the way.
Andrea T.
Customer Reviews for Jrs C A R S
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
U-Haul verified that JR Cars added insurance when i picked up the trailer, when i had declined it when I made the reservation.
William S.I would have liked a bigger truck. Not available at the location.
Sam W. G.The only thing that we where disappointed with was a miscommunication of our rental. So day one our first full day when we picked it up. We where supposed to have picked it up at 2:00 we got there at 2:30 and had to wait until almost 4:30 close to 5:00 for him to return.
KEVIN O.Shop closed during after hours drop off.
R M.No improvements needed.
Deon L.Originally I had a reservation in Lordsburg that the Uhaul would not be available as scheduled and that I risked my travel schedule. I changed reservation to nearby Franklin AZ. Jeff who handled my reservation was the greatest. And I'm so happy I dealt with him bc he was the ace in the hole to saved my trips schedule. So for that! I really appreciate Jeff!
MIRKO M.Great service!
Jaime S.Thank you every much
ZACHARY R.Be there during posted business hours to check in drop off equipment
CHARLES W.Didn't realize Jeff was going to charge me more for dropping off at his location.
WILLIAM S.