Customer Reviews for Jrs Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Jrs Sales

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Timothy G.
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Very nice people. Super helpful. Clean equipment.

Mark E.
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Customer did not leave a comment.

Larry M.
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This trailer was NOT at the location that the guy that confirmed my reservation said it would be. It even had the wrong location on the paperwork. When I went to pick up the trailer the guy did not know anything about it and looked up my reservation number and directed me to the dealer who had it. Total waste of my time.

WALTER Y.
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ANDREW M.
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CARLOS C.
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Quick Nd easy

ANDREW M.
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Brenda B.
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ANDREW M.
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von H.
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Anthony Z.
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RICHARD F.
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JOHN M.
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ROBERT C.
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No comments

ryan T.
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Kellie M.
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Wonderful experience great people!!

DOUG V.
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Shane L.
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STEPHANIE K.
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LEON S.
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Donna S.
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Korrian was very helpful and nice,never meant her boss but he has a awesome worker.

CARL G.
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Brant H.
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We reserved a 26' truck at 7pm in my old city. The day before pickup I was told my location changed to another city down the road 13 miles past my old city amd that it was a 24/7 pick up location and the 7pm pick up was fine. After arrival the next day at 7pm we were told by a employee that location did not do a 24/7 pickup and that I should of came earlier! We were not able to get a truck then that night and forced to make another reservation for the following morning! I was told I would receive a 50 credit to my order but this was never carried over to my new reservation and I was charged the full price the next morning with my next reservation. To make a long story short my experience was very bad with uhaul this time around. I had to load and unload my truck with half the help I would of had if my pickup was on time! Very tired and very disappointed.

EDNA M.
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Kathryn M.
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DAVID L.
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James T.
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Timothy B.
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Tammy C.
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Samuel M.
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Glenn D.
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Nothing you have great people very helpful even hooked up trailer for me and checked to see if needed any equipment or blankets. I will do business with you again!!!!

jean H.
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BRUCE K.
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Turn signal, Brake light out at p/u. Other than that great folks to deal with.. that office girl there was on the ball

FRED S.
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There were issues with the truck and we required a road service call. The service person said there was a broken part of the rear ramp which ripped the wiring from the fuel cell. Also, he said that the inside rear tires are bald. The windshield is badly cracked.

Andrew S.
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Customer did not leave a comment.

Chester S.
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Raynard M.
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SAMANTHA R.
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SHANE K.
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anna P.
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Very helpful and easy to work with

Corey M.
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VINCENT S.
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Rick S.
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Henry R.
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JULIA B.
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Very friendly. Great first experience

Sandy S.
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John W.
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L.J. M.
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Coreen is a rock star. Very good with customers and represents the UHaul brand very well. Give this girl 5 stars!

Steven A.
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Customer did not leave a comment.

KERRY M.
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erin D.
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Bill D.
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Very nice person!! She made the turn in process effortless. I am a very satisfied customer.

Tamira M.
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Easiest drop off ever . A lot of space to park bigger trucks .

KATHY S.
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Customer did not leave a comment.

KIM K.
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RuthAnn S.
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Nothing the lady that helped was the best.

JAMES C.
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Customer did not leave a comment.

Tracie E.
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LISA M.
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The car Dollie light was rigged from a previous rental and fell out while I traveled to my location. Glad I had them make a note on my paperwork prior to leaving.

Pamela M.
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Oscar S.
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mark M.
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TIM C.
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The lady at the desk was very pleasant and helpful and was very easy to understand

Wink E.
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Michael S.
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rick S.
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Had good experience

Hugh B.
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When I pulled in in was 20 minutes prior to closing and i didn't get any assistance unloading the car off the car dolly nor unhooking the trailer. Just told where to back it up. I will look for another drop-off location if I have to drop off in St. Clairsville OH.

Jim M.
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Customer did not leave a comment.

Charles G.
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The location was great the Uhaul truck looked like was in demolition derby. The cab roof leaked the front bumper was bent way out. It looked like it should have been setting in a junk yard.

SHELLY L.
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Customer did not leave a comment.

WILLIAM S.
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Kylie H.
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tim H.
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Excellent service.

KARL S.
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Ron A.
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Amy H.
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Great service and such an easy truck to load and unload! We will use uhaul again if we ever move in the future. The price was excellent. We thought about Penske because of the AAA discount but uhaul was still cheaper!!! High five guys!

PAUL D.
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John M.
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JOHN M.
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OUTSTANDDING SERVICE A GOOD LOCKCATION THE OFFICE STAFF GOT IN AND OUT WITH PRO SERVICE. THANK YOU

D RAY C.
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Inspect what you expect. Cleatance light lens and bulb missing. Waited for trip to auto parts store, bulb replaced but no lens.

lori P.
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Customer did not leave a comment.

Glenn D.
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Nothing they were very helpful and polite.

Paul M.
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Great customer service!

VICTORIA D.
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Customer did not leave a comment.

Paula E.
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I rented a truck and a tow dolly for the car, I am a single female traveling alone, the truck was better than expected but the tow dolly which was the only one available was broken, both fenders were seriously broken but the worst was a broken pin that keeps the ramp secured, the ramp fell out 5 times the first hour forcing me to pull off the road at night onto narrow shoulder and attempt to secure the ramp that was on the road side of the dolly, I was able to find tarp straps at a gas station that also popped off at which time a truck driver flagged me over and was able to get it secured enough for the remainder of the trip. I was a nervous wreck, my hands hurt from gripping the wheel for 12 hours.

JOHN R.
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Customer did not leave a comment.

ROY D.
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ALAN R.
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GLENN D.
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Very Friendly and helpful. Good people.

LARRY C.
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Customer did not leave a comment.

JEAN H.
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dont charge people more money when vehicles get dropped back off with full gas tank

ELMER B.
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Have more size vehicles. I ordered a 10 ft. truck but got a 15ft one for the same price. It worked out because we needed the extra room.

BRYAN S.
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Customer did not leave a comment.

Paul K.
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Customer did not leave a comment.

DON C.
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The trailer wiring harness was way too short. it only stuck out from the neck about 3 inches. When I went back inside to tell the receptionist, she said that I would have to buy my own extension. I drove the trailer to an auto parts store and bought my own extension at my own cost. I think U-Haul should supply these extensions if they want people to rent their equipment. Also, one tail light was out. I never replaced it but I did tell the receptionist when I brought the trailer back.

MICHAEL R.
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Customer did not leave a comment.

JOHN J.
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The truck I picked up had mud down the sides and some on the floor inside. Didnt think a lot about it since I was picking it up, figured it was ready. I drop it off same day different location had only 5hr. and the only place I went was paved roads anyways, Im the one the got charged a cleaning fee from the drop off spot. Which is a crock of crap.So my advice to anyone using these trucks TAKE PICTURES like your going to court or something. Without talking to me, giving me a call, or anything this fee came out of my credit card by 7am. I had no idea it was up to me to make the pickup place go out and clean. All the more that was in there a little damp rag and I would had wiped the floor myself. Wasnt like the previous people had big hunks in it.For that case it might have came from the owners moving it.

DONALD V.
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Customer did not leave a comment.

CHRIS S.
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The pick up place needs signage.

ROGER D.
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Excellent equipment and knowledgable staff I would recommend location to anyone needing moving equipment

No reviews have been submitted for this location.

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