Customer Reviews for JT's Wheels N Deals Ltd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of JT's Wheels N Deals Ltd

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Frances C.
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Friendly Professional Staff. Ease of doing business at a reasonable cost was fantastic! I highly recommend your service!

Karl Z.
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Richard H.
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Thanks

JILL R.
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Jeffrey M.
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After an awful experience with Kelly’s Automotive, JT Wheels and Deals came to our rescue! They were helpful, Accommodating, and All around- excellent customer service. I will highly recommend them to anyone needing a Uhaul and will certainly use them again in our future should we need any use of a UHaul.

bill K.
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A 1/2 DAY RENTAL WOULD HAVE BEEN COST EFFECTIVE. U-HAUL MAY WANT TO CONSIDER THAT AT SMALLER SITES LIKE THIS ONE. YOU COULD AFFORD BETTER PROFITABILITY.

Gerald W.
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Inside smelled like cigarettes, otherwise everything was great.

Eileen S.
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Very nice place.

Gary R.
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I was overcharged Compared to the quote given over the phone.

Robert G.
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Richard S.
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David S.
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Mehgan K.
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Ronald S.
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DAVID B.
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STEVEN K.
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Ricky C.
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Richard C.
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It was really awesome to have a new van with only 80 miles. Pleasant and friendly representative for pick up and drop off.

Natalie K.
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They were very helpful and very courteous during both the check in and check out process. Made everything very easy!

WILLIAM N.
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Brittany K.
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Glenn L.
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Great place to rent a Uhaul truck.

Dazhe W.
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Scott L.
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Logan D.
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Elizabeth K.
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James C.
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George D.
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Robert K.
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Frank at the desk was great, the truck was old - but clean and functioned. It was ready when I needed it and had the equipment I requested in the back. Basic, but exactly want I needed and expected.

Francois A.
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Extremely remote location. Duplicate reservation tasks were completed (ex/scanning my DL which I had already done online) which prolonged completing the rental.

Barry M.
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Christopher M.
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Mark S.
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Bruce M.
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GLENN L.
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PETER F.
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Clinton F.
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This was a terrible experience. The truck wasn't swept out and worst of all THERE WASN'T ANY GAS IN IT!!!! Not a good experience at all!!!

VALERIE T.
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LATOYIA W.
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Craig K.
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Dianna S.
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Easy rental! People were helpful. New trailer in great condition.

Stephen B.
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BRADLEY P.
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Patrick L.
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CURTIS R.
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Lisa M.
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Jeremy M.
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Employee working there was very quick with processing everything and made the entire experience seamless! Thank you for your services!

James T.
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Nancy P.
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Gina G.
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Great Customer Service by Frank. Nice, new U-haul van.

LISA D.
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Awesome customer service

joseph T.
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Mr. Torretta is awesome to work with! I will never go to a different location for a uhaul....this place is immaculate and the trucks are well maintained. Everything was quick and there are no hassles! There is also a car dealership attached to the uhaul facility (JTs wheels and deals) and after the great uhaul service and no problems, i wouldnt even hesitate to buy a car there! Just overall a great place! Thank you....because moving sucks..and not having to stress over renting a truck made this a perfect move!

Ken N.
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Anthony F.
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This location had my van ready for me after another location in Gilbertsville rented out the van that I had reserved. I highly recommend this location .

Greg S.
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Very helpful.

Max H.
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Truck had to be picked up from one location and driven back. Ended up getting charge additional miles for something that was totally out of our control and on UHaul. Tried returning it to the location that we picked the trailer up from and were not able to. The location which we got the truck from was not the greatest experience however JT's Wheels and Deals attempted to assist us in anyway he could in order to save us money and went out of his way to do so!

Jeff G.
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This was our first time renting a trailer for our large family for vacation. It was so convenient having room in the car and being able to pack everything we thought we might need. Definitely renting trailers for every future vacation.

Jon H.
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Because if a dead spot for smart phone use to rent it didn’t work All else great

Peter H.
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Ronald H.
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The reservation process was a nightmare. I requested a location with in 2 miles from my home and at 7:00 AM. Ended up with a location 15 miles from my home for 5:00 PM! Changing the location was one thing, but changing the time was excusable! When have arranged to have people help you move, it is impossible to tell them oh, you need to come 10 hours later and help me all night. Next, I'm expected to pay for the extra miles when they change the location. It is not my fault that they cannot have the equipment at my requested location. If the location is changed by U-Haul, they should give a credit for the additional mileage. Finally, the web browser app on my phone for truck pick-up. was a nightmare. Even though the GPS was turned on on my phone, the app could not locate me. It was almost impossible to get my rental truck. I was extremely frustrated, because the person on the phone had no idea if there was anyway to get around that problem. The rental truck was fine, but the rest of the experience was horrible.

russell D.
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andy A.
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Scott N.
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Ed S.
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Jacob M.
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Les S.
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Nothing. As everything went smoothly and very friendly

Corey W.
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Matthew F.
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Frank at this location is great! Trailer had a small piece of rail pulled away from interior wall when I picked up.

Brett F.
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did not help much. Applied charges to my credit card without approval or receipt. did not have answers to questions.

Eric O.
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Cara D.
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George W.
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Anthony U.
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The place was closed so online check in made us feel more comfortable with leaving the truck at the location.

Jane F.
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I was told if I returned the truck the same day, which I did, I would receive one day refund. That did NOT happen! I was charged $400+ for a one way trip to Delaware. Very disappointed.

Abhishek U.
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Friendly staff.

Jorge M.
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Justin runs a great business. I highly recommend using them for everything.

connie S.
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Wrong size of truck was given (15 ft Instead 17 ft) which caused me two trips (33 miles each way) to move my belongings. The U-Haul drop of location was closed due to bad weather and I was charged for an additional day. My account has been charged 4 times with different amounts and Justin (owner) of JT’s Wheels N Deals couldn’t explain the bill to me nor why I was charged nearly $500. He wasn’t willing to assist me to resolve the issue by making a call and instead told me to call customer service. I won’t conduct any business with them anymore.

John R.
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Dianette S.
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MICHAEL W.
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Chris P.
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Drop off was a breeze. Friendly.

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Samuel D.
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Samantha S.
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Brian M.
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Joanne P.
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kathy T.
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Nothing

shannon S.
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Michael K.
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CHRISTOPHER Y.
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cutillo J.
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GREAT EXPERIENCE, REALLY FRIENDLY SERVICE

Diane K.
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Tiffany D.
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Kenneth M.
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Patricia Anne S.
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My only suggestion would be to upgrade the software you use to run credit cards. We had a lot of trouble getting it to go through the system. It eventually worked, but it took poor Frank a lot of time to get it to work.

Cassandra W.
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They were awesome, so kind and helpful.

KENNETH W.
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Jennifer E.
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Donna C.
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Helen S.
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I told him i was one way tow they set me up as local return and didnt give me any return locations. said i was going to colorado

No reviews have been submitted for this location.

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