Customer Reviews for JT's Wheels N Deals Ltd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of JT's Wheels N Deals Ltd

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suamy M.
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Customer did not leave a comment.

WILLIAM K.
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JUSTIN AND FRANK AT J.T.WHEELS "U-HAUL" DO A GREAT JOB! THIS WAS MY SECOND TIME RENTING "U-HAUL" EQUIPMENT FROM THEM. THEY DO A GREAT JOB AND HAVE GREAT SUPPORT TOO! BILL- POTTSTOWN, PA.

Allen R.
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Customer did not leave a comment.

EARL M.
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Nothing

Lorraine K.
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owner was there and very nice and friendly would rent there again if needed

LISA T.
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Customer did not leave a comment.

JAMES S.
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The truck was extremely dirty inside and out. It smelled horrible and had gnats in it. The windows and windshield were filthy. There was several spots in the back that had some sort of dried liquid stuck to the mat. I told the gentleman at the location all of these things. He apologized and I appreciated that, but I will never use this location again. Really disappointed and disgusted

david L.
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Justin was grea!!!!!!t

Chris C.
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Dropped the trailer off did not have interaction with anyone at this facility.

Rosemarie B.
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Very professional establishment.

Bernard L.
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Customer did not leave a comment.

TYRONE R.
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BETTY B.
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MUSHTAQ Q.
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Give proper customer care service such as haw can one drop truck after closing hours

Maxine W.
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Justin was polite and knowledgeable from the first contact to finish. He made sure the process was smooth, the equipment was 100%, and addressed all questions. Highly recommend JT's Uhaul services to everyone!

ERIC S.
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Customer did not leave a comment.

tHOMAS M.
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I will avoid U-Haul in the future if I can. 15 min before my scheduled pick-up time in Limerick - I received a text that I had to pick up in Pottstown. Very poor management of resources by U-Haul and lack of consideration of customer need. I picked the day of move BASED ON LIMERICK van availability.

MARK C.
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Customer did not leave a comment.

JOHN E.
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It's not clear where to drop off the key at this location for off-hours return.

GREGORY P.
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Joseph S.
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Michael M.
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I'm not sure if the guy that help us knew the van was dirty. My husband drove the van to our house and once I got home he said the van small terrible. The van smelled AWFUL. I used clorox wipes to wipe it down, swept out the back of the van and had to spray lysol to try and cut the smell. We should have check it before we left the location. (our mistake)

Taylor K.
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Worst experience ever

David H.
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I can not think of anything that needs to improved with uhaul Rental location. But some of the other area. uhaul locations should not be in uhaul renting business....

Carmen C.
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Customer did not leave a comment.

John Y.
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Gary J.
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I was completely satisfied with JT's.. the process was quick and efficient. Highly recommended

Joseph T.
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Customer did not leave a comment.

SHAWN E.
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I did not receive the equipment that I ordered, nor did u-haul contact me prior to making a change to a cargo van. Dissapoimted.

Jaime N.
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Customer did not leave a comment.

JOSEPHHEINRICH G.
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I got off to a slow start but it was corrected and everything was good t go. Thank you.

EMANUEL O.
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Explain the the message regarding electronic return what information is needed. We pulled in and I started the return process while fiancé returned the keys and then I was asked about mileage and fuel.

ROBERT I.
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Customer did not leave a comment.

Mark S.
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Customer did not leave a comment.

Joseph F.
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Edward S.
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They were great!!!

Gary R.
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Customer did not leave a comment.

JULIE W.
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JTs is the place to rent from. This is the second time I needed a last.minute truck and they hooked me up right away. Amazing customer service, clean trucks and such an easy return policy.

geoffrey S.
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The people were nice to deal with but I never had so much trouble with billing and the process. They had the mileage wrong and over charged me over 60 more miles. And once that was corrected I am still charged for gas! I recieved it at 3/4 tank and returned it at 3/4 tank. But I was charged 30 dollars anyway since I didn't bring it back full. I have picture of gas and mileage before and after. I have never had such a screwed up rental with uhaul, and will be very reluctant to use you again since even after fixing my bill I am still being charged for gas that was never in the truck to begin with.

Duane B.
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After waiting for two hours to get the truck due to the uhaul payment system, i was given an damaged truck (driver's door issues) to drive to Philly. Safely assuming the owner was trying to get the truck off his lot.

Kimberly L.
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Customer did not leave a comment.

Tom P.
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Tough to rate using the questions asked. Overall the experience was OK, with 2 major exceptions: 1. Because the first truck assigned to me was showing the check engine light, it took 1 hour and 15 minutes to get my truck. 2. I was charged for two trucks on the same day. It may have been that the first truck with the engine problem may have been erroneously posted into their system and the replacement truck was also posted by the pickup location. 3. I was told the money could not be put back in my account (charges electronically reversed) for 3 to 5 days.

William G.
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They did not have the 12 moving blankets we needed - only had 4. I was told three days prior that there would be the 12 requested blankets available when we picked up the truck. I think I was still billed for the blankets we did not receive.

Jacob W.
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Customer did not leave a comment.

Julie W.
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JTs had the best customer service. I called once to reserve and a second time to ask a question. They picked up right away and were extremely nice and worked with my schedule. The truck was very clean and the check out was super easy. I would recommend JTs to anyone and I will be going there again.

Steven C.
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Customer did not leave a comment.

Luis B.
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Lee L.
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Keith S.
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First of all, I reserved the van at a much closer location, and then late the night before I was advised that I now had to drive an extra 10 miles to get the Van. Once getting there I had to maneuver the van out from between other vehicles which was annoying. Back to the location issue........I paid an extra for the mileage to pick up this van, and I should be reimbursed.

Keith B.
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LOWER YOUR PRICE FOR LONGER MOVES

OLIN M.
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I ordered 30 furniture pads, but only got 16. Ordered a furniture dolly (4 wheel flat type) and got an upright two wheel dolly. Truck vibrated like it was going to fall apart when driving between 50 and 65. Better at lower and higher speeds. Location was convenient and had the truck I needed, and the manager was nice enough. My own fault for not checking the accessories before I left, and trusting that he had put the right stuff in the truck.

Robert J.
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Really good experience, friendly, efficient and perfect trailer.

Frances C.
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Friendly Professional Staff. Ease of doing business at a reasonable cost was fantastic! I highly recommend your service!

Karl Z.
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Customer did not leave a comment.

Richard H.
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Thanks

JILL R.
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Customer did not leave a comment.

Jeffrey M.
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After an awful experience with Kelly's Automotive, JT Wheels and Deals came to our rescue! They were helpful, Accommodating, and All around- excellent customer service. I will highly recommend them to anyone needing a Uhaul and will certainly use them again in our future should we need any use of a UHaul.

bill K.
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A 1/2 DAY RENTAL WOULD HAVE BEEN COST EFFECTIVE. U-HAUL MAY WANT TO CONSIDER THAT AT SMALLER SITES LIKE THIS ONE. YOU COULD AFFORD BETTER PROFITABILITY.

Gerald W.
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Inside smelled like cigarettes, otherwise everything was great.

Eileen S.
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Very nice place.

Gary R.
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I was overcharged Compared to the quote given over the phone.

Robert G.
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Customer did not leave a comment.

Richard S.
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David S.
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Mehgan K.
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Ronald S.
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DAVID B.
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STEVEN K.
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Ricky C.
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Richard C.
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It was really awesome to have a new van with only 80 miles. Pleasant and friendly representative for pick up and drop off.

Natalie K.
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They were very helpful and very courteous during both the check in and check out process. Made everything very easy!

WILLIAM N.
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Customer did not leave a comment.

Brittany K.
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Customer did not leave a comment.

Glenn L.
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Great place to rent a Uhaul truck.

Dazhe W.
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Customer did not leave a comment.

Scott L.
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Customer did not leave a comment.

Logan D.
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Elizabeth K.
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James C.
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George D.
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Robert K.
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Frank at the desk was great, the truck was old - but clean and functioned. It was ready when I needed it and had the equipment I requested in the back. Basic, but exactly want I needed and expected.

Francois A.
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Extremely remote location. Duplicate reservation tasks were completed (ex/scanning my DL which I had already done online) which prolonged completing the rental.

Barry M.
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Customer did not leave a comment.

Christopher M.
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Mark S.
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Bruce M.
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GLENN L.
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PETER F.
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Clinton F.
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This was a terrible experience. The truck wasn't swept out and worst of all THERE WASN'T ANY GAS IN IT!!!! Not a good experience at all!!!

VALERIE T.
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Customer did not leave a comment.

LATOYIA W.
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Customer did not leave a comment.

Craig K.
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Dianna S.
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Easy rental! People were helpful. New trailer in great condition.

Stephen B.
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Customer did not leave a comment.

BRADLEY P.
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Customer did not leave a comment.

Patrick L.
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Customer did not leave a comment.

CURTIS R.
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Lisa M.
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Jeremy M.
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Employee working there was very quick with processing everything and made the entire experience seamless! Thank you for your services!

James T.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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