The man at this location was incredibly rude. We made a last minute reservation for a few hours. He called us to demand we confirm it would only be a few hours because he needed the truck the next morning. We assured him we would return it that night. When we walked inside he ‘greeted’ us with a brusque “what do you want?” He then told us multiple times “we don’t do that here” regarding the online check in. We felt extremely unwelcome and like we had done something wrong when we hadn’t. I will never use this site again and already told several neighbors and the worker we encountered at the business we were using the truck to visit the same. There’s plenty of other locations nearby.
KARLA D
JT's Wheels N Deals Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pottstown, PA 19464
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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You attached a $1.00 environmental fee. Its only $1.00 but its BS! If you need that $1.00 that bad, put it in the rental cost so you don't look so tacky with BS extra fees.
Randy DThe pickup via on-line was horrible took almost an hour to finally leave with the truck. It then broke down shortly thereafter. Lost about 4 hours moving time very disappointed
GIDEON WProcess was very quick and smooth! No issues!
Kim RNothing to improve on great place to rent from. This is my second rental I would not go anywhere else
Robert H