Customer Reviews for Just Because Gift Shop

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Just Because Gift Shop

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LEANN PAIGE R.
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Customer did not leave a comment.

JALESSA ERICA H.
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They were awesome!!!

Pamela H.
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Customer did not leave a comment.

HENRY MARCUS T.
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A couple of weeks ago I scheduled ( reserved) a uhaul when I got there they didn't have anything but they redeemed themselves this time I really appreciate it ALOT

SHA'KINAH AHSAKI O.
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Customer did not leave a comment.

THERESASHAW C.
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Nothing it was easy, fast and friendly. Thank you so much!

QUIANA HUBBARD L.
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Renting the truck during the time the facility is closed was awful. I spent most of my time trying to check in and get the info for the truck, waiting for a uhaul rep to answer and then returning the vehicle. This was a terrible experience and I will no longer rent if the office is closed.

LAURA ANN C.
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Customer did not leave a comment.

LONNIE W.
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Brian M.
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Brian M.
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KEJUANASHAWNTAY T.
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Tara P.
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The equipment WAS CLEAN! Thank you! Though I didn't have any trouble with the truck during my 1500 mile drive, I was concerned by the check engine light that stayed on the entire time. This means that some maintenance needs to be done to this truck, and I wonder if I would have gotten better gas mileage if the issue related to this service light was not present.

Mathew P.
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Unfortunately the cab and cargo area were not clean. I was not given the the impression that the cab was sanitized between users. With Covid-19 I would have expected higher cleaning standars than a check box if I might have been exposed. I chose u-haul because of the contactless service. I am very disappointed and will not be using this service in the future.

MARVIN VAN R.
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Excellent Customer Service

KIMBERLYDIANE C.
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Customer did not leave a comment.

MIGUELA O.
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Excellent service

DESHAY D.
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I got charged twice for some reason. Called 1-800 number no one ever answered. Just because gift shop has no idea why I got charged twice.

EARLLEWIS T.
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Great customer services and working equipment.

SONIAR J.
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Customer did not leave a comment.

PATRICIA B.
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I really didn't have any problems the service was great and the was very nice people

JULETTIA W.
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Such nice and friendly people. Process was seamless. Thank you.

Stacie B.
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Dropped off after hours.

DENISE BOOKER M.
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Customer did not leave a comment.

kenneth D.
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Everything was fine thank you

CONNORWEBB M.
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I was charged for a furniture dolly and did not receive the dolly, had to move all of the furniture by hand.

LAMIAKYONSHE P.
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The first 15” truck they gave me started smoking before I even left the parking lot and the 2nd truck they gave me wasn't smoking but the transmission felt like it was trying to give out.

NANCY ALEASA H.
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Customer did not leave a comment.

ALANWAYNE G.
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Shayone L.
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Vanessa F.
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Nothing. Very professional and nice to customers.

Matthew C.
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The service was quick and easy. Contactless which is convenient. Super friendly staff and I will definitely be going back.

William D.
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The truck I received was dirty, windshield inside was filthy and had to be cleaned by me in order to see out of it. I normally have great experience with U-HAUL but this location does not live up to the usual standards. Customer service was very slow, even though I had completed most of the information online.

Eric H.
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The rep at the drop off location was very nice and helpful.

Edward C.
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The pickup and drop off processes were simple and fast. The truck itself when we picked it up did not have working headlights, the engine was overheating, and the brakes were very squeaky.

CRYSTAL ANN B.
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Customer did not leave a comment.

CALVINPAGE E.
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Nothing everything was good. Customer Service A+, Very Friendly, Very Helpful. Appreciate the great service I'll be going back next week to use trailer again.

GARRY B.
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Customer did not leave a comment.

MIGUELA O.
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Always excellent service at this location

DEBRA S W.
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Nothing else is need. Customer Service was FANTASTIC!

KELLEE DANIELLE L.
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Please ask if any equipment is needed like a dolly for the move. Thank you.

CYNTHIABEAL D.
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It.was excellent service

BLAIRWILLIAM B.
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We were under the impression that they closed at 7:00pm, so we waited till after work to return the trailer. However their hours were they closed at 5:00pm. They didn't open until 10:00am which woulc be after the return time. So then we would have been late and we would had to take off work to return it. Hours of operation should be better communicated. Was able to do the after hours return.

ANGELAMAKITA P.
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Customer did not leave a comment.

PRINCESS DAWN T.
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Customer did not leave a comment.

Bryant T.
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Customer did not leave a comment.

CONSUELAPATRICE R.
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Customer did not leave a comment.

MAURICE B.
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Customer did not leave a comment.

Louis J.
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Customer did not leave a comment.

LORETTA HARRISON P.
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Daniel F.
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Customer did not leave a comment.

MIGUELA O.
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Excellent service

Rashad M.
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I've rented at this location a few times, they always have the equipment I need and are always very nice and helpful, they go above and beyond and I simply do not rent from anywhere else if I need a teuck and they don't have it I wait until they do!

Robyn B.
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Customer did not leave a comment.

ALEXIA W.
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NICOLE D.
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TAWANA M.
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Very professional

Kevin B.
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Easy access. Personnel were very attentive to my time and made the return experience hassle-free

Pandora L.
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Customer did not leave a comment.

ALONZO M.
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This is one of the most inviting store experience I've ever had, customer service was excellent. Great people!!

JOSEPH IVAN R.
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Customer did not leave a comment.

DALMAROMEO G.
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Check the equipment after a customer drops it off, residual if dropped off after hours via "share".

MIGUELA O.
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Excellent service

CLYDE MUNFORD B.
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Customer did not leave a comment.

OGBOGU GERALD O.
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excellent customer service,

Janice S.
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Customer did not leave a comment.

SANDRA N.
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james W.
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convenient, and clean. Best location i have seen in the area..

margo M.
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Customer did not leave a comment.

MARC CHARLES B.
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CHRISTOPHER DEAN P.
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Customer did not leave a comment.

deborah F.
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Everything was great. No issues.

Lamont R.
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Customer did not leave a comment.

Terry H.
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Customer did not leave a comment.

Curtis S.
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They were very pleasant to deal with and accommodating. Would highly recommend them to anyone needing U-Haul.

HAMEEN S.
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Customer did not leave a comment.

Joan R.
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Customer did not leave a comment.

DEXTER LORENZO B.
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Customer did not leave a comment.

Thomas G.
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The truck was leaking and alot of furniture got wet.The inside of the cab had a bad odor,and it was low in oil.I told the rental company about our furniture getting wet and they offered no credit.I was very dissatisfied.

Thelma C.
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Customer did not leave a comment.

Alex N.
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back of the truck was full of leaves and crickets. Cup holders in cab were filled with stick liquid residue.

JAMES E.
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Customer did not leave a comment.

Marcello F.
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Customer did not leave a comment.

Robert C.
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N/A

JAMICATHERESA M.
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The location the person was late a nd when it was time to return i had to go q diff location told no space for my truck

Lisa G.
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Efficient, professional and courteous...excellent experience here!

BRADLEY ELLISON K.
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I went nearly ten miles out of my way to use this specific location again because they were so polite, helpful, and accommodating, including helping me load my blankets and dolly into the truck on a sweltering August day. Love y'all, keep it up!

MIGUELA O.
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Excellent service

Sherry O.
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Everything was quick and costumer service was good

Dawnamaria H.
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Customer did not leave a comment.

LEO K.
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Customer did not leave a comment.

Michelle C.
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Customer did not leave a comment.

CLIFTON E.
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Customer did not leave a comment.

JuQuana I.
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Customer did not leave a comment.

BLAIR B.
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Excellent customer service, very professional, and very helpful.

COLLETTA ROSETTA J.
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Love them excellent customer service excellent they get five stars for me

STEPHANIE RENEE J.
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Very friendly & professional. Welcoming energy. Love the atmosphere and customer service.

CHERI C.
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Coming from a U-Haul dealer myself this location has great customer relations! Very friendly and even got the vehicle ready for us as it was extremely hot the day I needed it. Y'all are wonderful! Very cute shop as well! Thank you for your excellent service. Be safe and blessed!

TAMMY H.
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Very pleasure men very polite and very helpful thank for smooth move

Chuck L.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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