The whole experience was a positive experience!
THOMAS A
Customer Reviews for Just Wood And Steel
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The 6x12 trailer I had reserved two weeks earlier was not available as they had rented it to someone else who did not return it on time. The 5x8 trailer that was substituted did not have a drop ramp like the 5x8 that I had rented just a couple weeks earlier. She wrote up a new reservation, but apparently didn't enter
Michael LJudy was extremely helpful and went above and beyond to make everything work in my favor. I'm so appreciative for the easy Uhaul experience that I had🙏
JESSICA KFriendly people easy to work with great customer service
Richard SQuick and easy!
JOE HPossible More advertisement of location.
BRANDON SGreat service
FRANCISCO REasy to drop off.
KENYON Jwe dropped off before they open. Had trouble with doing it online
RALPH JVery helpful staff.
Margaret BWe were very well taken care of and very satisfied with the staff.
ROBERT D?
CHRISTOPHER KFast and courteous. Great location to rent from.
BRIAN ENot a thing! It was painlessly designed to be customer friendly. The whole experience was overall great.
MAGGIE HGreat service!
BRETT KWhen picking up the Uhaul, employee was nice. I asked where to find the 1/2 dozen moving pads and dolly I had paid for, she pointed to them. I took what she advised was for me. Upon return I was told those were not proper Uhaul moving pads and was charged again $24 for them. Felt like a scam for Uhaul to get more money from me.
JESSICA MGreat Service! Great Vehicle! Easy Process!
BRIAN GIn and out with my rental. Very polite and professional. Would absolutely rent again from this specific location !
Valerie HI dropped off on a weekend and there were no personnel onsite or required.
dana wVery friendly, extremely helpful. Got my trailer unhooked in notice flat so i could make it back to work on time
Andrew TNothing
RICHARD SI've always have a great experience with Uhaul.
Jody SGreat customer service and a very easy process. Will be visiting them anytime I need a U-Haul!
BRIAN GGreat customer service, thank you.
Paul JI went in person and the manager was fantastic to work with. Drop off and pick up went very smooth for my husband. The equipment was like new and handled great for our purpose.
Heidi H