Mike was really helpful!Arturo S.
Customer Reviews for Just For Fun
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Evan D.
Nice and Frindle people.would use again.Everette H.
good equipment and very useful but poor on headlights were to dawn can't really see in night time. need to repair/replace it.Tar Y.
Great service, friendly people. Easy picking up and return.Shane P.
Don't send anyone to Goma Discount Tires location. Yikes! Just for Fun... Yes.Junior A.
In and out no interaction with anyone just app drop off.MICKEY C.
Customer did not leave a comment.fray M.
Customer did not leave a comment.Charlene A.
Customer did not leave a comment.Rebecca S.
The tail light, turn signal and brake light did not work on one side of the car tow dolly. My other complainant is about u-haul making everything be done on-line, I have had 2 emergency on the road and need a truck or a car tow dolly and being told you have to do it online. Going forward if I need, u-haul is the last resource I will use.William G.
Customer did not leave a comment.Marie R.
The A/C in the vehicle did not work the majority of the time. It rained both times and made it really dangerous when driving due to how fogged the windows would get. It was very dangerous both times when driving this vehicle during this time frame resulting in having to pull over and waste time on the side of the road. I highly recommend getting the A/C on the 26' truck.Wade T.
Customer did not leave a comment.Charles S.
Customer did not leave a comment.Robert H.
Customer did not leave a comment.KEONTAE T.
Nice folks. Clean truck in Immaculate condition. Easy to work with this businessStanley D.
Customer did not leave a comment.larry H.
Customer did not leave a comment.GERALD C.
Customer did not leave a comment.Nelson G.
Very friendly and knowledgeable people.Peggy R.
Customer did not leave a comment.Christopher J.
Customer did not leave a comment.James G.
Customer did not leave a comment.Renee C.
Customer did not leave a comment.JOHN D.
Customer did not leave a comment.OLLIN R.
Customer did not leave a comment.Randall N.
Customer did not leave a comment.ANTWONE C.
The car dolly I rented was in bad shape,the ratchet strap was rusted and hard to use,a little Oil sprayed on them would workJohnny W.
Customer did not leave a comment.Keith L.
Great people to work withDELMER G.
Customer did not leave a comment.Keith L.
Dollar rent from the place I rented in anytime good people easy to work with thanks again guys good luckLARRY B.
Customer did not leave a comment.DAVID P.
Customer did not leave a comment.Michael A.
Customer did not leave a comment.JAMES T.
Customer did not leave a comment.Jesse F.
Customer did not leave a comment.BENNIE D.
Customer did not leave a comment.Roger C.
Tires should be changed and oilChikara S.
Everyone was helpful and friendly.Cynthia S.
Customer did not leave a comment.JOHNNY W.
Customer did not leave a comment.Mike B.
excellent customer service Bravostephen F.
Customer did not leave a comment.Brett M.
Staff was well organized & very helpful and friendly. Super easy transaction.Ellen J.
Customer did not leave a comment.Patricia M.
Customer did not leave a comment.ANTONIO G.
Not a UHaul first business. To many distractions and it took longer than normal to rent.LEONARD R.
Radio did not work but other then that it was fine.Toby P.
Customer did not leave a comment.sharon W.
The trailer I rented was submitted as returned when I still had it. I tried messaging thru the Uhaul website, but no response. Then my husband got pulled over by the sheriff's department after your owner followed him because it was reported stolen. He was made to get out, with their guns drawn, and sat on the side of the road for over an hour in handcuffs because of your incompetence. He was almost detained and charged with theft.Danielle A.
Customer did not leave a comment.Bryan G.
Customer did not leave a comment.TERRY C.
THIS WAS THE WORST EXPERIENCE EVER!!!!!!!!!!! I have rented H-Haul vehicles for over 10 years in various sizes for different tasks. This is the first time I ever had any problems with my rental. When I got the vehicle loaded it would not start. So I called the location I rented the vehicle from, instead of speaking with me, (and this rental is at a car lot where they sell and repair cars) I was told to call U-Haul to get an answer to my problem. Jasmine who was located in Arizona did everything she could to help me and could not resolve the problem and when I expressed to her that waiting for an hour in 95 degree temperatures would be a lot, she called someone to contact me within 30 minutes and actually made two other calls to me to make sure that I got back on the road (she was amazing!! and deserves to be acknowledge for her exceptional Customer Service).The person who was sent out to assist me was amazing. He explained what happened and if it happened again what I should do. Then for the first time ever I backed into a wall and created damage on the vehicle. When I returned it the person did not know how to do a claim and when I found out that I had to pay the deductible I ask for it to be put on a different card from the card they were charging for my rental. However when I opened my email today I was issued a promissory note for the entire amount. Neither of the cards that I had given to them on Friday July 29th, was used and the date of the rental is incorrect on the promissory note. I WILL NEVER RENT FROM THIS LOCATION AGAIN AND WILL LET EVERYONE I KNOW NOT TO!!!!! Not only was there no communication when I left that evening except your receipt will be in your email there was no explanation as to how this process would work after I specifically told them I would have to use a second payment form. They did not ask for the other form of payment only that U-Haul would probably give me a call on Monday. This experience is totally unacceptable and I am furious that I was issued a promissory note. I will take care of this today, but I will never go back to Just For Fun, in Monroe, GA and recommend that no one else should either. The worst customer service ever in 10 years..Rosemary P.
Customer did not leave a comment.JOE D.
The location was fine, but really preferred the original selected location. We had to drive further out of the way.(more gas/ more time wasted) Would like to be able to reserve a unit and get it where I reserved it. This is not the first time we have had to get our reserved vehicle at a different location.Anthony C.
Customer did not leave a comment.monroe D.
First class!MATTHEW D.
Customer did not leave a comment.Brandy B.
Customer did not leave a comment.KORTNI S.
Customer did not leave a comment.Mark C.
Customer did not leave a comment.Howard M.
Customer did not leave a comment.Nelson G.
The gentleman at Just For Fun was so efficient and so very very nice and helpful! My husband really enjoyed talking to him very much! Great experience!JUDY L.
There's nothing we can say to ask for improvement from the time we picked up our U-Haul in Navara Florida to the time we dropped are you haul off in Monroe Georgia the process with seamless everyone was very helpful and professional U-Haul is awesomeMichael H.
Customer did not leave a comment.Amir B.
Customer did not leave a comment.Terrance C.
Very friendlyJustin A.
Customer did not leave a comment.Stanley D.
Was fast and fantastic service with super friendly staff. Will recommend this location to friends and frankly and use this location again when there need arises.David F F.
Customer did not leave a comment.roger P.
Customer did not leave a comment.MELVIN H.
Customer did not leave a comment.BILLY W.
Customer did not leave a comment.Mike G.
Customer did not leave a comment.Ronald F.
Customer did not leave a comment.jon D.
Customer did not leave a comment.David G.
Customer did not leave a comment.Charles T.
Customer did not leave a comment.Eric P.
Customer did not leave a comment.R Dale G.
Customer did not leave a comment.TYRELLE W.
Easy and fast drop off. Friendly service.Samantha C.
Customer did not leave a comment.HEATHER D.
Customer did not leave a comment.JESSICA R.
Customer did not leave a comment.VICTORIA T.
Customer did not leave a comment.ANTHONY B.
Very helpful and super friendlyGLEN E.
Was charged for over mileage didn't notice this until I received an alert from my credit card company saying I was billed an extra 94 dollars. And the email bill says I drove 210 miles I drove from brookhaven ga to Monroe ga a total of maybe 60miles. I am assuming I will just have to eat the cost of this.Eric H.
Customer did not leave a comment.LEONARDO O.
Friday, upon rental at 4pm we told a lady complete the rental we would be back around 7 or 8pm. She said the gate to the business would be locked and of we brought the trailer back around noon on Sunday she would only charge us one day. That was not the case. Sunday we brought the trailer back shortly after noon and the gentleman who was working charged us for two days rental. We were rather disappointed with this and the lady was not working who we dealt with Friday. If managing a U-Haul rental center how can people return a rented product if the gates are locked after hours. Almost seems as if a sure way to get an additional day of rental when you can't drop off. Our usual U-Haul location allows for after hour drop off without the hassle of locked gates. In the future, if we have to use Just For Fun in Monroe, GA for a rental we will leave the rented unit in front of the gate and check the unit back in online.CHRISTOPHER W.
Customer did not leave a comment.STEVEN S.
Donny was great, but his wife was not really informed on how to check reservations and process rentals.John W.
See aboveCornelia W.
Customer did not leave a comment.JOHN T.
They are always very friendly and helpful.JAMES W.
Not giving a perfect rating because the wiper blades needed replaced on the truck. Was very hard to see in the rain when driving with the wipers on.Christopher G.
Friendly and great customer serviceCARLO G.
Customer did not leave a comment.GERALD D.