Customer Reviews for K9's Auto Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of K9's Auto Repair

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Jonathan F.
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Customer did not leave a comment.

DAVID M.
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Got to our house 12 miles away and found broken brake drum. I can’t believe it took 3 hrs to get a replacement trailer. Nothing against the employees. U-Haul needs to find a better way. So glad I wasn’t on the road out in the middle of nowhere

jim K.
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Customer did not leave a comment.

Crystal C.
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It said it was "open" yet no one was there. We did not know where to park it since there is TONS of stuff lying around. There after hours key bin was non existent. So, we had to put them in a small box that was on a seat outside the door. We called Uhaul help service and they were not helpful. About 4 hours later, we got a call back from the employee (we called him when we could not find a key bin - no answer). He said the keys were fine and he would go pick them up. It took us much longer than it should have to complete the return. I did like the app designed for self returns after hours. That is nice.

michael W.
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Customer did not leave a comment.

Louis B.
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Let people know how to contact you when you are away. Don't make them go around to neighboring businesses to figure out how to get in contact with you.

Jamie Z.
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Customer did not leave a comment.

Becky S.
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James M.
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John H.
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Jon H.
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betty D.
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Very friendly and helpful. Got us out of a moving bind.

Jody K.
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None

JACKY J.
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They were so kind and helpful.

TORRE P.
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Customer did not leave a comment.

DON C.
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Very nice people

DON C.
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Very friendly people

Jerrie R.
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Customer did not leave a comment.

James S.
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Dropped the truck after hours and put the key through the drop hole in the door.

george Ann S.
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No recommendations, satisfied with my UHaul rental service

dennis C.
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Customer did not leave a comment.

William S.
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When we got to the man’s house, he was drunk and stumbling. We appreciated him letting us pick it up so late, but it was a not an experience I would ever want to have again.

LUELLA R.
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Customer did not leave a comment.

ron C.
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Customer did not leave a comment.

bryan B.
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Customer did not leave a comment.

larry B.
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Customer did not leave a comment.

Aaron S.
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Customer did not leave a comment.

Mikayla A.
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Warn the customers about the materials they need to bring

Ashlee L.
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Customer did not leave a comment.

Larry L.
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very good service

Scott C.
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Customer did not leave a comment.

Eric L.
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Everything was way above par compared to previous rentals from Uhaul. Excellent service at this location and will use again and recommend to anyone.

Kimberly M.
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Customer did not leave a comment.

Elizabeth E.
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I had to drive 100 miles one way to get the truck which was extremely inconvienent

sandra T.
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Great customer service

Kathy H.
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Stick with price quoted.

Robert T.
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Great dealer to work with.

Wynette H.
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Customer did not leave a comment.

Roland V.
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Renting trailers are convenient. I had to drive 40 miles and pass a uhaul location to get my trailer.

Barbara R.
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The location and service was great! He was extremely friendly and got us in and out in no time! The largest issue was this was NOT where I wanted to pick up the truck to start with and the UHaul 1-800 number, while attempting to be helpful, didn't seem to get it that I lost FOUR hours due to the truck not being available where it was scheduled.

Javier M.
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It is an okay place to drop off the truck and trailer.

Lauren H.
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Customer did not leave a comment.

Marla K.
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Customer did not leave a comment.

Donna M.
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Customer did not leave a comment.

KIRK B.
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Customer did not leave a comment.

CHRISTIE P.
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Customer did not leave a comment.

TAMMI B.
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The guy at this place was awesome. He had the truck warming up prior to us getting there. He was all about customer service. We had to change the time of pickup and he was so willing to help us out. THANKS

Teresa W.
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Customer did not leave a comment.

Shawn T.
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Customer did not leave a comment.

Robert L.
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Customer did not leave a comment.

DANIEL U.
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Customer did not leave a comment.

MICHAEL L.
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Not where truck was to be picked up an cost me more fuel to drive additional 41 miles that I shouldn't had to drive.

BILLIE J.
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Customer did not leave a comment.

Richard M.
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Customer did not leave a comment.

CHELSEA P.
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Robert Eason went above and beyond all expectations. Very impressed with k9 auto u haul rental experience.

Naing K.
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Customer should be informed atleast before 4or 5 days if there is any changes. I booked online and I suppose to pick up in my town . But i was told only 2 days before the reservation date to drive 45 miles to pick up the truck. And i got 20" instead of 17" . I had to buy more gas. So upset this time.

Matt H.
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I had no problems. Robert was very accomodating.

jan S.
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IS GREAT TO HAVE A UHAUL HERE IN OUR TOWN THEY TREAT YOU VERY NICE

TOMMY P.
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THEY WERE VERY HELPFULL AND POLITE MADE SURE EVERYTHING WORKED ON THE EQUIPMENT

dick B.
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THE OWNER WAS VERY HELPFUL

MaryJo H.
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the drop off was 14140 Hwy 160

KATHLEEN P.
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The office was freezing cold. No heat or lights and its a storage building that smells of cigarettes. The owner needs additional training and needs to keep a cash drawer to make change.

BARTLEY F.
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The drop off process was very easy and convenient. The owner provided a follow up phone call with me to ensure i received my e-mail receipt. Thank you

BRYAN D.
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Customer did not leave a comment.

Lynn D.
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Had to drive over hr to pick up equip wasn't told of a deposit when hot there had to use has money to pay. It no help from customer service on phone or oyherwise

Craig R.
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I signed up for one dealer and then a week later right before I am to pick up it sent me to another one 40 miles away!!!! Why would the online or local not let me know one was not available?? Lots of extra gas spent to rent the little 5X8 trailer, then a light did not work and had to be repaired!!! Was a lot of hassle

KENNETH D.
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This location provided good service and helped us get the right size truck for our move.

VISHORR A.
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Lights no working and tire explod One tire leak air

CALISTA A.
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Customer did not leave a comment.

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I can not believe this is an approved location for a Uhaul truck pickup. This is in THE most dangerous neighborhood in St Louis, and the location is primarily a liquor store. We settled our contracts behind the bulletproof glass in the middle of a run down liquor store aisle, on a borrowed computer from a 14 yr old girl. The printer was under a bunch of trash and liquor boxes that we had to hook up. I am a grown man and was with my older brother, and I was SCARED FOR MY LIFE as we waited outside to get the truck ready. I am also normally comfortable in rough neighborhoods, but this location was ridiculously bad. I would later find out it was only a mile away from where my friend got robbed at gunpoint. The gentleman who met us was respectable and actually warned us about the location, but it was much worse than I could have ever imagined. This location should be closed immediately as it is a ticking time bomb - if and when somebody gets robbed or hurt picking up a truck at this location Uhaul could and should be held liable. CLOSE THIS LOCATION NOW.

No reviews have been submitted for this location.

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