Customer Reviews for Kairos Wholesale LLC
(U-Haul Neighborhood Dealer)

201 reviews

1337 W Kansas Ave   Mc Pherson, KS 67460

(620) 241-7466

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(620) 241-7466

1337 W Kansas Ave
Mc Pherson, KS 67460

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Ivanka A. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

My issues isn't with that specific u-haul location but with u-haul in general and how they conduct business. I made a reservation over a month out and was told I would be able to pick it up in Junction City. When the time came to pick up I had to drive in the wrong direction an hour and a half to Mcpherson. I called to inquire why I was having to drive so far and the representative I spoke to did nothing to assist but instead seemed to try and elevate my anger. Overall, I wouldn't use u-haul again. You business model is very outdated.

jacob C. 
Rating:
4.0

Maintain some additional equipment in stock-dollies, magnetic lights, rachet straps, etc- or available for future towing and truck rentals.

Rachel T. 
Rating:
4.0

Customer did not leave a comment.

Yvonne G. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

JOHN B. 
Rating:
5.0

Customer did not leave a comment.

Brian B. 
Rating:
3.0

Need to fix the craters in the parking area. Drop off was on our own.

JAMES S. 
Rating:
5.0

Outstanding customer service. Minor hiccup with the original truck, the team here went above and beyond to make sure I was all set to get on the road safely.

Samuel F. 
Rating:
5.0

Customer did not leave a comment.

Austin R. 
Rating:
5.0

Customer did not leave a comment.

Micah P. 
Rating:
5.0

The trailer had a huge cardboald box left in it from previous users.

Gary W. 
Rating:
5.0

Personnel were friendly, and helpful. Drop off was easy. This was a great location for business, and customer service.

Chad C. 
Rating:
5.0

Customer did not leave a comment.

susan P. 
Rating:
4.0

Customer did not leave a comment.

CARL H. 
Rating:
1.0

Way to exspensive and if I would have known they had my card on hold to take more money out than what they told me I'd be paying I wouldn't have used them! Never again!

HEATHER H. 
Rating:
3.0

No one was at the desk. Had to wait several minutes before some noticed I was there. Once I was helped everything went as expected

Jeffrey C. 
Rating:
5.0

Customer did not leave a comment.

Kathleen P. 
Rating:
3.0

Don't park under trees, close rear gate so not full of leaves, check that truck fuel levels are actually full.

Jesse H. 
Rating:
5.0

Customer did not leave a comment.

JAMES W. 
Rating:
4.0

Customer did not leave a comment.

JAMES L. 
Rating:
5.0

Keep up the good work!!!

CARY S. 
Rating:
5.0

Moving Van was new but dirty from previous use.

James G. 
Rating:
5.0

Customer did not leave a comment.

tITUS B. 
Rating:
5.0

Everything was great, even with all my annoying phone calls.

Jazmin L. 
Rating:
3.0

When I picked the truck up it already had 200+ extra miles than the odometer reading on the paperwork for the reservation. It also only had 1/2 tank of gas. Double check everything before you leave the U-Haul place.

Garry S. 
Rating:
4.0

Truck wouldnt start after filling with gas. wored with uhaul help which was a pain but was finally able to get it started by starting in neutral instead of park. Happened three other times that day.

CHRISTOPHER M. 
Rating:
2.0

People were very nice but when we got on the road the truck we had was in horrible condition. The two front tires were bad and you couldn't go over 60 miles a hour or the truck shook to bad to drive. We were expecting to be broke down and in the middle of nowhere. But we got lucky and made it to where we were going. It took us way longer than it should have and was very stressful.

Melody L. 
Rating:
5.0

Customer did not leave a comment.

daneille M. 
Rating:
5.0

Very friendly and made sure all was good.

Derek G. 
Rating:
3.0

Customer did not leave a comment.

Timothy B. 
Rating:
4.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Customer did not leave a comment.

Cary S. 
Rating:
5.0

Great jon

Kenneth J. 
Rating:
5.0

Customer did not leave a comment.

Jeffery G. 
Rating:
5.0

Customer did not leave a comment.

Cristopher H. 
Rating:
5.0

Customer did not leave a comment.

Ami S. 
Rating:
3.0

I dropped off the truck with a little over a half tank of gas. I was charged $9.06 for gas. I have a picture of the truck gauges, from their parking lot, when I dropped it off. I was disappointed, that these changes were made.

Duane U. 
Rating:
3.0

This was an unattended drop off.

Reynaldo G. 
Rating:
5.0

Customer did not leave a comment.

Ariel P. 
Rating:
5.0

Customer did not leave a comment.

BOB A. 
Rating:
3.0

The uhaul website would not work to sync our location. Had to wait for 5-10 minutes to speak to a representative to let them know the trailer was returned early, since it was after hours. The representative was really nice though and said she would note the account.

CARAMIE K. 
Rating:
4.0

Unfortunately there wasn't any male employees around to unhook us. We had to Jack the connection of our truck ourselves. But because it was close to opening, figured it was his day to bring donuts. Overall a good experience. Thanks ??

Calvin K. 
Rating:
5.0

No changes needed

ASHLEY C. 
Rating:
5.0

Customer did not leave a comment.

Duane U. 
Rating:
4.0

Customer did not leave a comment.

Duane U. 
Rating:
5.0

Everything was fantastic

Stoney S. 
Rating:
3.0

Customer did not leave a comment.

Ronald B. 
Rating:
5.0

Customer did not leave a comment.

judith C. 
Rating:
5.0

Customer did not leave a comment.

Roberta J. 
Rating:
5.0

Customer did not leave a comment.

Kurt J. 
Rating:
4.0

all was good

Gale M. 
Rating:
3.0

A little surprised, when I pulled up to the building with the trailer, I went in and was told to go out and unhook the trailer myself by the other one. No paperwork looked at, and my name wasn't even asked. No checks on the trailer, nothing.

Duane U. 
Rating:
5.0

Customer did not leave a comment.

Rodney W. 
Rating:
5.0

Customer did not leave a comment.

Ross C. 
Rating:
5.0

It was very easy to get what I needed!! Great people!!

Ronda B. 
Rating:
5.0

Customer did not leave a comment.

HAROLD C. 
Rating:
5.0

Customer did not leave a comment.

Robert F. 
Rating:
1.0

I drove 5 miles total and when I filled the tank it took 4.5 gallons. When I pointed it out to the girl she flatly said that was my tough luck.

Gregg R. 
Rating:
4.0

Customer did not leave a comment.

Michael L. 
Rating:
4.0

Customer did not leave a comment.

Michael L. 
Rating:
3.0

Clean inside but dirty outside. Washed before I brought it back.

Keith J. 
Rating:
3.0

Customer did not leave a comment.

DAVID C. 
Rating:
4.0

Customer did not leave a comment.

Curtis G. 
Rating:
5.0

Customer did not leave a comment.

George J. 
Rating:
5.0

Just keep up the great service.

Don B. 
Rating:
4.0

Everything went well

Larry G. 
Rating:
5.0

Easy and quick drop off!

Galen M. 
Rating:
5.0

Customer did not leave a comment.

marvin W. 
Rating:
5.0

Customer did not leave a comment.

Jared R. 
Rating:
3.0

Drop point was adequate Location good.Personnel helpful.Was on a Saturday . Had trouble locating entrance to the office and where to park the truck . Drop off point was a business not totally UHaul,but very convenient

Cecilia A. 
Rating:
3.0

Pick up was fairly easy and so was drop off. Truck was in good condition. Only issue was that the appliance dolly I had reserved online wasn't available at the location and they weren't able to take the charge off since I had put in the reservation online. I've been told an email was sent to corporate to get refunded for the appliance dolly as they couldn't on site.

Ricardo S. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Lisa M. 
Rating:
5.0

Customer did not leave a comment.

Joanne C. 
Rating:
3.0

I dropped off my trailer on a Sunday. This location was not open on Sundays.

Lori J. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Everything was smooth at drop off.

Don B. 
Rating:
5.0

No personal contact with anyone. Check in done with cell phone. This is based on previous use and contact with personnel at that time.

Bill E. 
Rating:
4.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Alan W. 
Rating:
5.0

Customer did not leave a comment.

Kelly F. 
Rating:
4.0

Customer did not leave a comment.

Gary H. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Had equipment needed on site. Courteous. Efficient. Prompt. Trailer was well maintained and the day went well.

Dale L. 
Rating:
5.0

Customer did not leave a comment.

Monte C. 
Rating:
5.0

Customer did not leave a comment.

Paul H. 
Rating:
5.0

Customer did not leave a comment.

Brian B. 
Rating:
5.0

Customer did not leave a comment.

Jared G. 
Rating:
3.0

Customer did not leave a comment.

Douglas W. 
Rating:
4.0

None

Marion M. 
Rating:
4.0

Customer did not leave a comment.

KIRSTEN S. 
Rating:
5.0

Customer did not leave a comment.

analisa L. 
Rating:
5.0

Customer did not leave a comment.

Wendolyn H. 
Rating:
3.0

Customer did not leave a comment.

JESSE O. 
Rating:
4.0

Customer did not leave a comment.

Gene G. 
Rating:
5.0

I'm very disappointed in u-haul, I made my reservations online for a trailer and AN appliance dolly the appliance dolly I was told was not available at the store it almost ruined my move because I had a washer and dryer I needed to move from the downstairs basement that very steep steps and I needed the appliance dolly to get them out. if I make the reservations U-Haul should've told me that there was an appliance dolly available at the store for pick up

John P. 
Rating:
5.0

Customer did not leave a comment.

John M. 
No reviews have been submitted for this location.

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