My return was not processed by the app when I clicked return, followed the steps, and returned the keys. Thus, I had to return to the store and request that the rental be processed. When I saw my receipt, I learned I had been charged $10 extra dollars for things I did not request or use. I did not use the $5 blankets nor did I see or use the $5 dolly. Yet I was charged for these things. I called and asked the store to fix it. They said they could not on their end but would call U HAUL to do it. I checked my U HAUL account again. I saw that this still has not been fixed, yet.
Amy G
Customer Reviews for Green Bird Liquor
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Convenient, quick and very friendly!
shelley eVery helpful and convenient. The transaction was quick and easy!
Shelley Ecustomer service for uhaul sucks. And you charge for things we didnt request. You take forever to come on the phone and your app sucks.
Neeru AGreat service at this location
Christian MNothing everything was perfect
Helen FThe guy was rude not communities. He would literally ignored me when I had a question. I also took pic of how we put more gas then what was in and he marked it lower on return form. I showed him the pic and he said he would change but didn’t. He clearly didn’t like me questioning him .
Rolinda SThe back of the van could have been swept out much better. But still a great experience and new model van.
Peter SGet better wifi in the location so the employees can do their jobs efficiently
Ralph SSo far as today. I don’t believe I received a copy of my bill yet. The location is get for me.
Forrest N