Customer did not leave a comment.ROBERT D.
Customer Reviews for Kalt Life Customs
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.BARBARA W.
Customer did not leave a comment.JERRY T.
I scheduled a reservation with U-Haul a week before I wanted to use the service. I was informed, on the day of pickup, that my pickup location was over 30 minutes from my requested pickup. This added extra miles and, in turn, extra charges that were disappointing. More communication with the customers if there are any changes with their proposed reservation would be valued.Thaddaeus E.
Customer did not leave a comment.PAUL R.
Customer did not leave a comment.Robert C.
Super helpful!GREGORY E.
Customer did not leave a comment.BRADLEY B.
Always a great experience renting a Uhaul at Kalt Life Customs. Fast and friendly.Mark J.
Customer did not leave a comment.JOHN H.
Customer did not leave a comment.michael F.
Customer did not leave a comment.BARRY D.
I had originally reserved a ten foot vehicle however it was not available at pick up. i instead took a fifteen foot vehicle which turned out to be a better choice for my needs. Good service at this location.RICHARD H.
I have rented several hauls this by far the dirtiest truck I have ever rented. Spilled drink on center console and dog hair all over the truck. I had to clean it before I could use it. This was not a normal haul experience.Phillip R.
Customer did not leave a comment.Russ D.
Customer did not leave a comment.Taylor F.
Super nice people , and if needed this will be my preferred location next timeDavid C.
Customer did not leave a comment.Julian C.
Customer did not leave a comment.MICHAEL M.
This was my second time using this dealer. Both times I found the staff very helpful and efficient!JOELLE L.
Everything was perfect.Deborah B.
Customer did not leave a comment.TERESA H.
Customer did not leave a comment.JOSHUA V.
GREAT customer service and didn't treat me like a customer treated me like a friendEric B.
Customer did not leave a comment.Jason J.
Everyone was very helpful and I truly appreciated that!JOELLE L.
Customer did not leave a comment.RONALD H.
Customer did not leave a comment.David S.
This was my first time to use this business sight. The manager was very professional and extremely proficient, everything was very well taken care of for me.EDWARD M.
Great serviceSARAH R.
Customer did not leave a comment.SEANSALEEM S.
Customer did not leave a comment.Alan W.
great experience and nice staffSTEPHEN W.
Pick up was great. Wish drop off at A1 Mini storage had gone as well.A1 mini storage where I dropped the trailer has no business dealing trailer rentals. Owners wife was there alone. Idea was for me to lift a 6x12 trailer off hitch by myself!! My horse trailer is fine to hitch and unhitch . It has a screw down post that lifts it off the ball. Unbelievable. Her words were " women do it all the time!!". I want to see one do it!! Finally got her brother off work to come do it. I am checking with Budget rental about the truck I need for next weekend. I'm still ticked....so inappropriate.Sarah R.
It would be nice to know how long it will take to put your extra money back on your card.kayla G.
Customer did not leave a comment.ANDREW W.
There was nobody there after being told that there would be. Finally someone showed after getting frustrated with the online appJane L.
Staff was efficient and so helpful.Margaret S.
Customer did not leave a comment.Barry B.
Customer did not leave a comment.SEAN W.
Customer did not leave a comment.Sarah D.
Customer did not leave a comment.Christopher N.
i SEE ABSOLUTELY NO REASON WHY YOU NEED TO PHOTOGRAPH FRONT AND BACK OF THE DRIVERS LICENSE. THIS ONLY SERVES THE PURPOSE OF COLLECTING PERSONAL INFORMATION FOR YOUR AND YOUR THIRD PARTY PARTNERS TO USE,.JOHNTHOMAS M.
Customer did not leave a comment.Gregory B.
No mask wearing. I tried to do contactless pick up but had to go inside the store.Jody H.
Improve your 800 number people were not knowledgeable and it even told me a couple times just to call back later on the machine and hung upâ€¦ Your own lawn service and 800 numbers need to be much improvedbrenda U.
It was so easy to rent and return the truck I rented. I highly recommend them.ELIZABETH S.
UHaul should update the location pictures. The link sent to me actually showed the drop off location picture of the business as EGGANS ACE HARDWARE This was disturbing.STEPHEN V.
Customer did not leave a comment.FREDERICK H.
Other than a slight billing mix up everything went fine.MICHAEL F.
Customer did not leave a comment.Cliff T.
Very convenient to Pier 58 Storage.Michael R.
Customer did not leave a comment.Jeffrey M.
Customer did not leave a comment.Bobby A.
Customer did not leave a comment.Jeffrey W.
Customer did not leave a comment.JANELLE L.
Excellent experience. Fast and easy pick up, easy drop off. Trailer box was very clean as were the moving blankets. Everyone was very nice and super helpful. I would rent another UHaul from them in a heartbeat. I highly recommend them!JEAN R.
Customer did not leave a comment.JOHNNIE N.
Excellent service and equipment.. In over 30 years of renting Uhaul trailers never an experience below outstanding...Ronald G.
Super easy expirence! Great customer service!!!matthew K.
Customer did not leave a comment.John T.
Staff was excellent in getting me what I needed without any problems.JOHN T.
Customer did not leave a comment.Bob C.
Customer did not leave a comment.Anthony C.
they had no idea we were returning the truck to them. we had to wait a fairly long time just to drop it off.Vincent K.
No one was available at the location to return the vehicle. They had to call them and do it over the phone. It took a bit longer than it should have. But they were very nice and did get it done..Mark W.
Customer did not leave a comment.Jonathan C.
Customer did not leave a comment.Michael M.
Chris was excellent, would use this place again without hesitation.William M.
Please offer the full term for the rental when my inquiry is made. I found during the process that the fee I was quoted was for 24 hours only if requested. To correct this I had to wait for the contract to be re-written. Why not give the full term from the very beginning?John T.
Chris was great!KEITH G.
Friendly service. I would definitely go there in the future.Roy B.
Customer did not leave a comment.JANET D.
Customer did not leave a comment.Michael M.
Customer did not leave a comment.John W.