Customer Reviews for K&C Grain Inc
(U-Haul Neighborhood Dealer)

90 reviews

55403 State Hwy 13   Norfolk, NE 68701

(402) 379-3334

Location Hours

  • Mon-Thur: 8 am - 5 pm
  • Fri: 8 am - 4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(402) 379-3334

55403 State Hwy 13
Norfolk, NE 68701

Services at this Location:

Location Hours

  • Mon-Thur: 8 am - 5 pm
  • Fri: 8 am - 4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Ken H. 
Rating:
5.0

Nothing I know of. Very nice folks at KC Grain. First rate service that small town people always provide. A plus for those folks!

Steve S. 
Rating:
5.0

Customer did not leave a comment.

MIKE M. 
Rating:
5.0

This location did not have all the furniture pads I had ordered. It worked our fine, though.

Russell L. 
Rating:
5.0

Customer did not leave a comment.

COREY H. 
Rating:
5.0

Customer did not leave a comment.

Scott P. 
Rating:
5.0

Customer did not leave a comment.

TIM V P. 
Rating:
5.0

Customer did not leave a comment.

Tony U. 
Rating:
4.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Ken B. 
Rating:
5.0

The trailer had brand new tires and the receptionist on site was very helpful and friendly. She also made sure I had the right equipment before I came out to get it.

Jason R. 
Rating:
5.0

Customer did not leave a comment.

kyle R. 
Rating:
5.0

Friendly and professional

Cynthia C. 
Rating:
5.0

Nothing, had an excellent experience!

Theresa R. 
Rating:
5.0

Very professional

Susan B. 
Rating:
4.0

Customer did not leave a comment.

Bryan L. 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

It rained when we used the trailer and it leaked. Two beds got wet.

Darrin N. 
Rating:
5.0

Customer did not leave a comment.

Kate S. 
Rating:
4.0

Customer did not leave a comment.

Mark K. 
Rating:
5.0

Customer did not leave a comment.

Jessica H. 
Rating:
4.0

THE RIGHT TAILGATE LIGHTS DID NOT WORK ON THE TRAILER AND THEY SHOULD HAVE BEEN CHECKED BEFORE I LEFT. VERY DISAPPOINTED THAT I DROVE OVER A THOUSAND MILES WITH LIGHTS THAT I PAID TO BE WORKING.

tammy B. 
Rating:
5.0

Customer did not leave a comment.

Ken C. 
Rating:
4.0

I had reserved a 20 foot truck to be picked up in Grand Island Nebraska in the morning on June 29 I recieved an email telling me to call and was told that if I wanted to get a truck before 7pm the 29th I would have to drive to Norfolk and get one, yes I was given an extra day and an extra 130 miles because I had to go get it the 28th but between the fuel in my vehicle and the truck it cost me an extra 70 dollars in fuel costs, also I requested a 2 wheel dolly the one that I was given had a weld spot broke so was unusable will not be using Uhaul services again

Angela T. 
Rating:
5.0

Customer did not leave a comment.

JANNEIL K. 
Rating:
5.0

Customer did not leave a comment.

jill S. 
Rating:
4.0

Customer did not leave a comment.

Ryan H. 
Rating:
5.0

This was an emergency move due to evacuation for a flood and the dealer jumped mountains to make this work

BRAD K. 
Rating:
5.0

Great job.

OWEN M. 
Rating:
5.0

Customer did not leave a comment.

carolyn S. 
Rating:
5.0

All worked out very well, owner was a great help!

Crystal B. 
Rating:
5.0

Customer did not leave a comment.

Teresa R. 
Rating:
5.0

Customer did not leave a comment.

Margo B. 
Rating:
5.0

Nothing. This is a very easy place to find and the drop box was in plain sight, no searching around for it

heather W. 
Rating:
1.0

my pick up location was moved over 10 miles from the original spot with multiple pick up locations in the same town. I was not informed that I had to verify on my smart phone to get the key and after trying for over an hour was forced to call and be put on hold before being taken care of. After this they called me the next day asking where the truck was and it had been reserved for 4 days. After dropping off the vehicle I got another call asking if I was bringing back the truck. They don't know what there doing!

Paul J. 
Rating:
5.0

Customer did not leave a comment.

Dolorita R. 
Rating:
5.0

Customer did not leave a comment.

Bob N. 
Rating:
5.0

Thank you so much for your assistance!!

Katie W. 
Rating:
5.0

Customer did not leave a comment.

Shae V. 
Rating:
5.0

Customer did not leave a comment.

sue L. 
Rating:
5.0

Everyone there was very friendly. Very happy customer!!

sandra R. 
Rating:
5.0

Customer did not leave a comment.

Rick H. 
Rating:
5.0

Maybe look at putting some kind of jack on the unit for easier hook up to you vehicle as the trailer is quite heavy to lift by hand

Kevin C. 
Rating:
3.0

Customer did not leave a comment.

Grant R. 
Rating:
5.0

Customer did not leave a comment.

lori T. 
Rating:
5.0

Customer did not leave a comment.

lori T. 
Rating:
5.0

Customer did not leave a comment.

shannon S. 
Rating:
5.0

Customer did not leave a comment.

Kelsey C. 
Rating:
3.0

less muddy pick up area

martin F. 
Rating:
5.0

Nothing

DAVIS S. 
Rating:
5.0

Customer did not leave a comment.

THOMAS M B. 
Rating:
5.0

The cigarette lighter was finicky and wouldn't charge my phone well.

JESSICA P. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

Mark G. 
Rating:
5.0

Great responce when I called, very helpful, I have rented trailers from KC Grain before and will again!

MARK G. 
Rating:
4.0

Customer did not leave a comment.

LARRY H. 
Rating:
5.0

Customer did not leave a comment.

Tom B. 
Rating:
3.0

Customer did not leave a comment.

Doug G. 
Rating:
5.0

Super easy to work with! Great customer service! No hassle experience! I highly recommend this location and will rent from here again if needed! Thanks a LOT!

JON S. 
Rating:
5.0

Excellent customer service! Great to work with and will definitely be a repeat customer.

Brent H. 
Rating:
3.0

Customer did not leave a comment.

Mari D. 
Rating:
3.0

U Haul needs to provide a lift jack on the hitch of the trailers. My husband hurt his back lifting the hitch of the ball when returning the trailer.

JACQUELINE H. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH P. 
Rating:
5.0

Customer did not leave a comment.

NANCY C. 
Rating:
4.0

Very friendly helped hook up the trailer and made sure all lights etc were in working condition. Pulled very easy and smooth.

Merle F. 
Rating:
4.0

Customer did not leave a comment.

JEFF B. 
Rating:
5.0

Very happy with K&C Grain Inc. Have rented there before and will again if the occasion arises!

John T. 
Rating:
5.0

My experience was fantastic. The people at K&C Grain were very friendly and went the extra mile to make sure that we were taken care of. Thanks!

RICK B. 
Rating:
4.0

Customer did not leave a comment.

CAROLYN W. 
Rating:
5.0

Everything was just fine. No need for improvement.

Terry M. 
Rating:
5.0

Customer did not leave a comment.

VERONA H. 
Rating:
4.0

Customer did not leave a comment.

GARY T. 
Rating:
5.0

I originally called Gordy's and their service was terrible. The lady answering the phone indicated they were closed both Friday and Saturday but did tell me I could pick up a truck at Mead Lumber at 11:00. The person where I did pick up the truck said someone tried to call me but I did not have a record of that on my cell phone. So good service by the company where I picked up the truck but terrible service from Gordy's and whomever was supposed to call me.

KEVIN C. 
Rating:
4.0

When I have rented U-Haul trucks in the NYC area they had bars that went across the truck and across mom's attic. These served to restrain the material and avoid damage. In this case I borrowed rope from a neighbor. It would have been better to have had restraints in the truck.

TOM S. 
Rating:
5.0

Very accommodating to my needs for hauling size. Thank you.

AMBER H. 
Rating:
5.0

Very friendly and helpful. Thank you!!!

LAURIE K. 
Rating:
1.0

Upon ariving at the location, no one was there. I waited for over an hour for someone to show up, and ended up leaving. I was called back and said that the keys would be left in the truck and the pads in the back. There were only 12 pads in the truck, and the interior of it was sticky from a spill of some sort. Mike in Council Bluffs was the only good experience I had the whole day.

JEREMY B. 
Rating:
4.0

The service at your location in Creighton, NE is completely terrible. THis has happened to me 2 times in the last month. Check your records. I AM VERY DISCUSTED with this type of service. Completely unacceptable!!!!!

NICHOLAS Y. 
Rating:
3.0

Customer did not leave a comment.

GARY F. 
Rating:
5.0

Customer did not leave a comment.

JOEY J. 
Rating:
5.0

they were wonderful to deal with and very understanding to let us load early.

Pierce H. 
Rating:
3.0

Customer did not leave a comment.

Will S. 
Rating:
5.0

Customer did not leave a comment.

PIERCE P. 
Rating:
5.0

They were excellent. I had trouble with the lights on the trailer. They assessed the problem. It was on my vehicle. They went above and beyond to fix MY problem and get me on the road.

Doug D. 
Rating:
4.0

Customer did not leave a comment.

PEGGY H. 
Rating:
4.0

Customer did not leave a comment.

KANDYCE B. 
Rating:
4.0

Customer did not leave a comment.

KEVIN V. 
Rating:
5.0

Customer did not leave a comment.

LAVONNE H. 
Rating:
4.0

Very friendly, good experience

TED W. 
Rating:
5.0

maintain your excellent service

TERRY M. 
No reviews have been submitted for this location.

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