Customer service was very good. Warm and friendly. A little hard to find on a busy road.Christine M.
Customer Reviews for Karons Stop & Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Christina S.
well there was silly putty and goo in the back of the truck. The lady who called me to confirm the order was mad because i did not select 24/7.... uhm i did. i called customer service to change the drop off i got disconnected 3 x with no call back. they offered to give me the direct number ... I WAS DRIVING YOUR VEHICHLE i was already on the phone ....because you did not give options on where to select. the two 12 volts on the dashboard did not work and the washing wipers suckedCHARLES C.
Customer did not leave a comment.Jesse T.
Customer did not leave a comment.James B.
Very pleased. A fast transaction with the ladies in the store, and I was off and rolling within 10 minutes.Steve T.
This business is such a poor representative for U-Haul. First the business is not clean. Secondly it could not have been any more unprofessional if they tried. I had to speak to someone over the phone in which I could not hear what she was saying. She was talking to an employee who was in front of me while he was spitting sunflower seeds into a cup and did not answer her quests until he had eat his mouth full of seeds. I will never go back to this crap hole again. It took 30 minutes to get the paperwork worked filled out so I could leave because of the poor communication. She would tell you what information she wanted then it was no that's the wrong information, or wait I can't type it in because I'm on my phone. An absolute crap show. Worst ever!!! Please make another location in that area the go to spot!!Doug H.
Customer did not leave a comment.THOMAS K.
Customer did not leave a comment.Gabriel R.
Area difficult to park trailer. Person not familiar with how to remove trailer, but very friendly and was in contact with owner to assist.Karl H.
Customer did not leave a comment.STEVEN M.
Customer did not leave a comment.LEONI F.
Customer did not leave a comment.Janice K.
This is a small operation, but the manager was very helpful. It is quite out of the way for me, and it seemed odd to drive right by a large-scale U-haul facility to go pick up at a very local dealer. I know this is about the one-way rental, but it was still odd and inconvenient.Jeffrey A.
Conveniently close for me.JOHN G.
Customer did not leave a comment.David W.