Customer Reviews for KB Motors

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of KB Motors

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

joseph F.
Rating:

Customer did not leave a comment.

john S.
Rating:

Location we used was super friendly and thorough. Thank you Ken!

WILL W.
Rating:

Customer did not leave a comment.

Steven S.
Rating:

Customer did not leave a comment.

Amy D.
Rating:

I only needed a 10ft truck and this location had at least two available but the online reservation page was only telling me a 17ft was available. I felt this was Uhauls attempt to force me to rent the bigger truck. I didn't like that!! The salesman was able to edit my reservation and let me use the 10ft I needed. Thanks K&B Motors of Clearfield PA!!

John M.
Rating:

Better drop off area. Don't confuse drop off location, give rental discount when you can't deliver on vehicle request

William L.
Rating:

Customer did not leave a comment.

TIM C.
Rating:

Plenty of room to park truck.

Lori S.
Rating:

Customer did not leave a comment.

James T.
Rating:

The gentlemen at KB Motors was very helpful.

kristen W.
Rating:

I was overcharged for gas. They were going to charge me a $20 fee for returning it because he never said that I needed to confirm return on my phone. This was an intown move in a 10' boxtruck. I drove 9 miles and added 2 gallons of gas. He charged me $5.97 more than the original $38.28, and that was with an estimated 16 miles. So I actually got charge for miles I didn't use too! He was rude and even let the door swing back into me when we went out to the truck. I tried to contact uHaul to complain about this but they did nothing. Very upset at the crooked uHaul dealer and at the kack of support from uHaul!

jerry S.
Rating:

Customer did not leave a comment.

shiela M.
Rating:

Customer did not leave a comment.

Todd S.
Rating:

Customer did not leave a comment.

vicki H.
Rating:

Serious potholes entering parking lot that needs addressed

Timothy B.
Rating:

Very helpful kind Will go back

John S.
Rating:

Customer did not leave a comment.

Peter S.
Rating:

Customer did not leave a comment.

anthony J.
Rating:

Customer did not leave a comment.

Kylie H.
Rating:

The no contact way didnt match up with the website. Was told the lock was on back of truck, it was on building. Lock wouldnt open, truck had hole in ceiling and water was all over floor, which then got all over our furniture. When we went to return it, it kept rejecting our mileage and eventually we just gave up. I was also charged an $87 pending charge and a 162 charge. The actual bill was 100.62. They changed the 162 to 100, but I still have the pending 87 pending on my account and my money is being held by KB. NEVER AGAIN!

justin M.
Rating:

Door on box was very difficult to get up and down.

Branda S.
Rating:

The man helping me on the 23rd was very nice and able to answer all questions. He even had extenuating circumstances and still was available to help. I wish I knew his name so I could say who deserves a raise but would definitely recommend this location.

john M.
Rating:

Customer did not leave a comment.

ben T.
Rating:

Customer did not leave a comment.

dana K.
Rating:

You did very well. During the current corona virus outbreak I felt confident knowing the vehicle was wiped clean and disinfected before I took possession of it for the day.

joshua A.
Rating:

Customer did not leave a comment.

WAYNE S.
Rating:

Customer did not leave a comment.

Todd B.
Rating:

Customer did not leave a comment.

Jim D.
Rating:

Customer did not leave a comment.

JOSEPH M.
Rating:

Customer did not leave a comment.

Edward B.
Rating:

Customer did not leave a comment.

Matthew K.
Rating:

Customer did not leave a comment.

richard T.
Rating:

Customer did not leave a comment.

CHARLES H.
Rating:

Customer did not leave a comment.

Jason S.
Rating:

Customer did not leave a comment.

Abdoulaye S.
Rating:

They charged safe tow insurance on my credit card without asking me my consent. The equipment was too old and inoperable. I'm very disappointed.

TODD I.
Rating:

Customer did not leave a comment.

Pamela G.
Rating:

Excellent service with home town courtesy. Great place to rent from:)

Elizabeth W.
Rating:

Fantastic service !

Laura B.
Rating:

Customer did not leave a comment.

clearfield chamb C.
Rating:

Customer did not leave a comment.

cassandra R.
Rating:

Customer did not leave a comment.

GILBERT H.
Rating:

Customer did not leave a comment.

ERIC S.
Rating:

I pick the truck up and the 1st thing I had to do is clean out the inside there was cigaret ashes paper bags leaves rocks and that was in the cab had to sweep back out and I just left it the way I had it

Johnny S.
Rating:

Great location the man helping me was very nice and helpful

tim M.
Rating:

easy access off of US 322; near I-80

Joseph G.
Rating:

Customer did not leave a comment.

Andy K.
Rating:

Customer did not leave a comment.

donna J.
Rating:

nothing needs to be improved thanks very much

mary W.
Rating:

Customer did not leave a comment.

Rebecca H.
Rating:

Customer did not leave a comment.

Joel R.
Rating:

Excellent customer service.

Thomas M.
Rating:

Nothing at all,it was a pleasant experience.

peter S.
Rating:

17 foot truck 170,000 miles ran well. Little over 7 mpg on gas.Plenty of padding covers provided. Small hand truck provided but worked for what I needed. Very helpful gent at rental location KB Motors.

brett O.
Rating:

Really nothing, everything was good to go, clean truck, lots of blankets, dolly, full tank. Keep up the good work

Denny S.
Rating:

Customer did not leave a comment.

Tonya M.
Rating:

Customer did not leave a comment.

karen M.
Rating:

This location was wonderful to work with. They're customer service is above and beyond. Very highly recommend! Thank you for everything!

Todd H.
Rating:

K B motors was great ,The people were nice and service was first rate.

Melanie P.
Rating:

Customer did not leave a comment.

jan G.
Rating:

KB is really nice guy.

Scott K.
Rating:

Customer did not leave a comment.

Gary L.
Rating:

Customer did not leave a comment.

Robin S.
Rating:

Outstanding performance would highly suggest this location

Gary L.
Rating:

Customer did not leave a comment.

Harry W.
Rating:

No brakes on trailer to help hold back wore out my new front brakes on my truck they were smoking and on fire drove 4 hours to get a car and had to leave it because of burnt out brakes on the truck trailer should have brakes to ease the truck brakes like on other trailers it will cost me almost $300 to replace the brakes and came home empty no I will not rent another u-haul trailer not happy at all. very bad trip waste of time

Barbara B.
Rating:

Customer did not leave a comment.

keith L.
Rating:

Have the light stay on the hole time the loading door is open, other than that all good

James N.
Rating:

Great customer service! Will absolutely use KB Motors for any U-Haul rentals in the future.

donna P.
Rating:

Customer did not leave a comment.

MARYKAY M.
Rating:

I know of anything I could add. KB Motors was excellent in the reservation dept, in the hook-up as well as the paperwork. It was this easy as I was doing my paperwork the team was in the process of attaching the equipment. Super

ed R.
Rating:

Customer did not leave a comment.

Maria C.
Rating:

Customer did not leave a comment.

penny M.
Rating:

Very good communication and explanation of options.

chase W.
Rating:

The back of the truck was very dirty and muddy. This was very inconvenient being that we were loading furniture and items into the UHaul that are supposed to be clean.

MARYKAY M.
Rating:

The operator was veryhelpful

kyle W.
Rating:

Ken was very helpful with ensuring I had the right trailer and necessary equipment to make my haul easy and safe. He went over all aspects of the trailer with me and made sure I had a trailer there on the day, and at the time I needed it. Definitely would recommend him for any Uhaul needs.

jon T.
Rating:

Very convenient and helpful staff definitely use them again if needed.

Robert K.
Rating:

Customer did not leave a comment.

barb L.
Rating:

Mr. Braniff was grray to work with

Tanis Y.
Rating:

Customer did not leave a comment.

shelli H.
Rating:

Customer did not leave a comment.

patrick M.
Rating:

I think as long as you have a credit card you can rent one of these things but I sure would like to be able to pay in cash to you sometimes

Andrew K.
Rating:

Dealer was almost 1hr late, put my entire move scheduled and travel time off. This was after confirmation call prior to the pick up day.

ROBERT G.
Rating:

Customer did not leave a comment.

Mark I.
Rating:

Advertise a little more I didn,t know the rentals were there

ROMONA S.
Rating:

Very nice and understanding I will definitely be using this location again thank you for everything

Scott S.
Rating:

Customer did not leave a comment.

Darrell E.
Rating:

Ken Braniff is a real nice guy who really cares about his customers. That's where I'll go anytime I need a uhaul in the Clearfield area.

patrick M.
Rating:

People can always use small cord/ rubber bungees and proper tie down spots/ the 15-foot Ford truck that I used was very powerful performed its job well and an excellent transmission withhold back going down the hills to keep the load from shifting just love driving with all that power??????

charles M.
Rating:

None at this time.

Jesse N.
Rating:

Receiving agent acted as if he was too busy to answer any questions or work with me.

Andrew H.
Rating:

I feel I was overcharged because the proper truck was not available anywhere in Clearfield. There are 2 dealers one didn't have a truck available at all and the other only had One truck a 15 footer. All I wanted was a van. U-haul should do a better job of supplying these areas.

Shon B.
Rating:

The only thing that I hate and it happened before is I am able to reserve a truck at one location and then I get a call and have to go somewhere else. I just wish that if it is not available at my location choice that I'm not able to reserve the vehicle.

John S.
Rating:

Customer did not leave a comment.

Leslie E.
Rating:

No one is at the location - you need to schedule an exact pick up time . The trailer smelled like cigarette smoke.

JED L.
Rating:

Customer did not leave a comment.

Charles M.
Rating:

Customer did not leave a comment.

jeni L.
Rating:

Customer did not leave a comment.

yvonne L.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top