Never get rid of the uhaul agent Sierra. She was wonderful.
scott holiday
Carns Equipment LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Clearfield, PA 16830
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Firstly I'll start on pickup and at karns and say not tremendously impressed! We spent about 35 to 45 minutes just to complete the check-in and pick up the vehicle and then we got the keys and were sent out in single digit winter weather cold to unlock the box which had the key to the ignition under it and after my fingers went numb and quit working twice or three times I finally accomplished it with the help of customer service who I had to go get after several failed attempts on my part to do what in my opinion should be their job as decent customer service, and I'm being graceful here! When we went to the return facility for U-Haul which was a little dive hole in the wall rats nest dump of a Indian run gas station I'll repeat dump again! And my girlfriend went into return the keys and I parked the vehicle and they requested and sent her back out to the U-Haul to bring in the 50 lb dolly take a picture of the mileage on the dash and the gas tank gauge and then move the vehicle to a different spot and didn't know how many trucks he even had in the parking lot or where they were? These people were so rude, clueless disrespectful and lazy and worthless piles of feces you unfortunately see on a daily basis in these types of situations. So on both ends customer service has come to such a decline that it's just outright disappointing that you have to do their job for them just to get what you overpay for to begin with. I'm a Caucasian male but I got to say which is very unnatural for me to do so but in this case I felt very discriminated against as a white American in the return facility because it was owned by Indian Indians and they kind of almost all but spat in my face!
Dodi McBrideI would never recommend doing the 24/7 share. Always rent from a real person I spent over an hour trying to get checked in, the app did not want to work correctly I was disconnected when I tried to call you all I highly do not recommend you use the app always rent from a real person. Highly dissatisfied with the app
Tracy GastonYour mobile app is horrible. Took me over an hr to even get the truck.
Robert SimmCheck your prices we paid for extensions for everyday but my final bill was 989.00 and don't understand it now I have to go-to court and fight.thanks uhaul
Christina Hepfer