We love dealing with Carns but this time was different. We had to wait for an hour for someone to be able to check us out which didn't take long at all.DAVID G.
Trailer Rental & Towing in Clearfield, PA at Carns Equipment LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Clearfield, PA 16830
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Emily Gmerk was very easy to deal with. They were very friendly and did a great job.ZACHARY O.
Not much at all they were great to work with.DAVID G.
Finding rental rates on the website would have been helpfulJEFFREY F.
Lower the cost for milage. Only went 29 miles.paid $54.00 when you advertise $19.99 a day.and I refilled what has I used.so I actually paid $64.00 for rental ,milage,and gas.JAMES B.
Didnt give me the rented appliance dolly. Got whoke way home and had to go whole way back so put us way behind on our packing and moving process. Took over an hour to get uhaul in first place, no organizationCHRISTOPHER U.
Carbs Equipment was great but the truck I was given had the tire light on so I had to get another truck. That one was not full of gas so they had to have someone go get gas. Filled out everything on-line to supposedly save time but it still took over an hour.steve M.
Lower prices, have 24 hour rental actually be 24 hours, and info about "willing hands" in area who could help (at reasonable wages).DENNIS R.
Need a sign to show where to drop it off.Cynthia L.
A better sign to let you know what door is for the the U Haul rental office.david H.
I'm not tech savvy. I was told this location was open on Sunday to arrive and found it closed putting me in a panic mode. It's location is great but it is surrounded by numerous businesses. It kept saying I was at Dunkin Donuts who shares the same parking lot so the online checkout wouldn't allow me to checkout for over an hour stating I would be charged if not right location. A designated Uhaul area with sign would be helpful. Very frustrating! But I managed to figure it out and the rest was a simple process. Overall I'm satisfied with the whole process! Recommend Uhaul is the way to go!Lisa B.
They over charged me none of the workers that I dealt with knew what they were doingMichael P.
It is not easy to find a location address take you somewhere you would not ever know there is a U-Haul location here very inconvenient locationManishkumar P.
Not call me a day before my reservation and tell me you don't have the truck then I have to drive an hour to another location to pick one up. Also I had trouble finding the location because there's no uhaul sign because it's a dealership for off-road vehicles.THOMAS W.
She check miles gas told her about what happen still chargedjennifer B.
Everyone at carns was very helpful ,it would be hard to improve because everone was awsomeJerome W.
Release hold on funds sooner when return of equipment and not all funds held is used. I need my money too.MARCI S.
very friendly and helpful personalmichael S.
We called your company explaining about treacherous road conditions and was told to return the truck the next day by 9 am and we wouldn't be charged and we were. Bank is dealing with the transaction now.Thomas S.
This location is inside a Polaris dealer and should be better relayed to customers.Chris B.
No problems. Everything went smoothly.Peter S.
The guy that waited on me heard that I did not get the furniture covers from the other location as promised, so he called the 800 # to advise, was to get a $50 credit because location closed an hour before we got there. have not seen that amount credited yet to my credit card. Very inconvenient to have to go back the next day to get the covers.Beth S.
The support from Carns Equipment staff was very good. I did however have very poor experience with the mobile app process and electronic system on pick up day. The app did not work. Throughout the day I updated my email address and credit card information no less than 4 times with various customer service or traffic staff which never saved on the system. The app never checked me out and not realizing how the system worked, we left with th truck not being checked out. Then to my horror in trying to fix checkout, with a very helpful western PA region staff, had the stress of my credit card being declined. This was not an error on my part but my electronic record reverting back to information from a rental over a year ago. 4 times I updated my address, email and in 2 times my cc info before this was resolved. The people were helpful, but on a moving day, in bad weather it was added stress.TRACEY C.
I loved this place and they was All fantastic in helping us outKim H.
not Thrilled about having to go to a further away location to pick up a truck rather than from one of the the two local re two facilities. Also didn't really like the inconvenience of having to return rented truck to original place of pick up. Move Ended up costing about $40 more than budgeted for.Ann O.