trash in trailer when picked up. we had to wait for an hour an 15 mins for the manager of the facility to arrive.Antony C.
Customer Reviews for Keaton Tire Repair Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The owner met us with no mask. He could not handle our payment it had to go to a man names James. I had to call Jacksonville's Traffic Center for help. James called while I was in the phone with them. This delayed our packing to depart from Tallahassee.Darlene B.
Customer did not leave a comment.frank T.
Customer did not leave a comment.Alesia W.
Customer did not leave a comment.Patricia W.
Obviously, you don't have regional managers checking up on people who represent U -Haul , other wise you would never use a location like this. I guess beggars cant be chooseygary G.
Customer did not leave a comment.Chris M.
Customer did not leave a comment.stephen W.
Very nice and helpfulMelanie C.
Customer did not leave a comment.CONNIE T.
This location needs to be removed from UHauls portfolio.Angel D.
No one on site to help uhook trailer. Had to wait 90 minutes.WADE S.
Customer did not leave a comment.CAMILLE S.
Truck had some damage at pickup that had to be marked. Took an hour to get the paperwork done and truck checked before I could leave.MONICA S.
Customer did not leave a comment.KATHERINE S.
I will not use you again. Your service was not interested in my needs....only yours. I was screwed when your truck broke and you were in no hurry to meet my needs.LAURA B.
1. The only person at this combination dry cleaning / uhaul store on a Saturday was not very familiar with operating the uhaul software program. 2. The trailer signed out to me was not even in the lot. 3. There was no one to hook up the equipment for me. 4. Access to the trailers was very inconvenient and difficult.LYNN S.
Customer did not leave a comment.