Beware of shady practices at this U Haul location. I only drove the truck 4 miles and returned it with more gas than I started with. Despite this, the owner charged me a gas fee, and my final receipt showed a lower gas amount than what was recorded before I left. Thankfully, U Haul corporate resolved the issue and refunded me, but I strongly recommend avoiding this location due to dishonest tactics.
EDWARD S
Customer Reviews for Kella Westchester LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Much better than i expected! Very easy and straightforward.
Caroline DGreat location but the pick up process needs work. I know its new and they will eventually get the hang of it. Nice people.
Michelle R