Customer Reviews for Kennedy Mini Storage & Carwash LLC
(U-Haul Neighborhood Dealer)

35 reviews

1716 S Washington St   Forrest City, AR 72335

(870) 594-4187

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 6/16/2021 - 6/18/2021: Closed

Services at this Location:

Contact Us

(870) 594-4187

1716 S Washington St
Forrest City, AR 72335

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 6/16/2021 - 6/18/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Larry B. 
Rating:
3.0

Keep up the good work.

Doyle J. 
Rating:
5.0

N/A

JOE W. 
Rating:
5.0

Y'all did a great job on service 👏👍

Lakisha L. 
Rating:
4.0

The man behind the window is difficult to hear and understand but once the manager, Josh, got involved, it was a great experience! It didn't help that the network was down, but Josh helped in spite of that.

Marsha K. 
Rating:
2.0

When I arrived at the truck it was nasty had broken down couch in it I had to unload the truck jumps all over the road while driving.

Jody J. 
Rating:
1.0

Better communication and knowledgeable about what has been reserved for uhaul rental.

Lisa M. 
Rating:
1.0

Very unorganized... customer service over the phone was horrible

Tiara J. 
Rating:
5.0

Customer did not leave a comment.

QUANISHA B. 
Rating:
3.0

There were no dollies, but the guy was able to find one. I was charged for a dolly and furniture blankets that I did not receive. I always use Uhaul, the location was the problem, not uhaul,

Essie G. 
Rating:
1.0

The representative was very rude and racist acting ! I will definitely not refer this u haul place to anyone else! I'm a loyal customer to you guys but not anymore! This place in Forrest City Arkansas is horrible! Very rude man! I'll make sure I tell all my friends and I have a couple of people moving soon!

iesha S. 
Rating:
1.0

I already fill up gas and I have pictures when I pick up and drop off both in pictures you watch clearly I fill up gas more than before but I don't know why they charge me more than rent so I am not happy with this service

Urmesh P. 
Rating:
1.0

No one there to help with trailer.... or unload trailer maggets inside trailer...

Kennesha R. 
Rating:
3.0

Customer did not leave a comment.

CHRISTOPHER G. 
Rating:
3.0

Customer did not leave a comment.

Christopher G. 
Rating:
5.0

Customer did not leave a comment.

Andrew H. 
Rating:
5.0

Nice helpfull and friendly

Waylon A. 
Rating:
5.0

Wonderful friendly service. Thanks for making Uhaul rental easy God bless you

Cloris J. 
Rating:
1.0

When I got to the location, they were short staffed and although I had completed the pickup process through Uhaul.com I had to wait. My daughter made me aware of a issue with the tow Dolly right turn Signal light not working. When I contacted the location where I picked up the tow Dolly regarding the right turn Signal light not operating, "What do you want me to do about it?" Take it to another Uhaul Location. I contacted Roadside Assistance and received excellent Service.

Cindy J. 
Rating:
2.0

The truck wasn't cleaned an the gas tank was on empty upon purchase.! I've been over charged for something that wasn't properly cared for.

Jared D. 
Rating:
2.0

Customer did not leave a comment.

Rebekah P. 
Rating:
5.0

Very accommodating

Stuart M. 
Rating:
5.0

Customer did not leave a comment.

earnest H. 
Rating:
1.0

Hook the trailer up properly

Patrick W. 
Rating:
5.0

I was only dropping off a utility trailer that i had rented in AR, the young lady (can't recall her name) who helped me was quite phenomenal! My contract was done by phone, but was not not entered into the computer....she never paniced, became angry or treated me w/any disrespect (as if it were my fault)...GREAT CUSTOMER SERVICE!!!

NYLIA N. 
Rating:
5.0

Customer did not leave a comment.

jeremy F. 
Rating:
4.0

They where closed but they still answered the phone. Thanks

RAYMOND F. 
Rating:
5.0

Customer did not leave a comment.

Candice J. 
Rating:
5.0

Customer did not leave a comment.

Brittany B. 
Rating:
3.0

Customer service was average, not as friendly .

ESSIE G. 
Rating:
1.0

The gentleman did not know the process to pick up. It took over 45 minutes. The truck was filthy! Full of cigarettes and ashes every where. There was left over food and trash all in the truck. I would of thought with Covid extra precaution would of been taken to protect renters. We had to stop the moving process to clean and disinfect the cab of the truck. I should get a refund for this rental. The conditions of the truck cost me additional funding and TIME during the move.

Lisa B. 
Rating:
3.0

Improve the internet at the location so that things are not relayed from one person to another over the telephone

michael H. 
Rating:
5.0

Customer did not leave a comment.

Barry D. 
Rating:
5.0

It took a few minutes but the people were so nice, I would definitely recommend this location

Erasmo D. 
Rating:
4.0

Turned equipment in, owner of location was indifferent to my presence. Had me drop trailer on lot, never inspected equipment or offered proof I had dropped off before deadline.

TRAVIS M. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top