The back of the truck was not cleaned out. We swept out an entire dustpan full of leaves, grass, and broken glass before we could load the truck. Also, there was an ant nest that we discovered upon uploading. The ants had gotten all over end in our boxesTravis R.
Customer Reviews for Kennys in Clayton
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.MARION R.
The man that met me at Kenny's in Clayton was very friendly and handled my check it with great customer service.ANDERSON C.
Customer did not leave a comment.Mark S.
Smooth process to drop off.Larry T.
Bad absolutely no idea what they were doing they took my card information three different times they modified my reservation three different times after I already completed the online checking process and all they need to do was look at my driver's license debit card and send me on my way instead I sat outside for 2 hours in the hot sun with my babies ages 4 months and 2 years while they struggled to figure it out and the place ended up being closed by the time I got the U-Haul it's I ended up going over my time and they charged me an additional day after saying they weren't since it took send 2 hours to complete my rental.Jennifer W.
There's nothing to improve, I was greeted with a smile and treated like I was family and that means a lot to me.Patrick G.
Customer did not leave a comment.Troy M.