Customer Reviews for Kevins Automotive
(U-Haul Neighborhood Dealer)

662 reviews

4344 Hohman Ave   Hammond, IN 46327
(@ Gostlin)

(219) 852-0793

Hours

  • Mon–Fri
    9 am–6 pm
  • Saturday
    9 am–5 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(219) 852-0793

4344 Hohman Ave
Hammond, IN 46327
(@ Gostlin)

Services at this Location:

Hours

  • Mon–Fri
    9 am–6 pm
  • Saturday
    9 am–5 pm
  • Sunday
    Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Meghan A. 
Rating:
4.0

I can't think of anything that was missed. Associates were clear on everything. I was in & out quickly & no issue on return.

Jesse T. 
Rating:
5.0

Customer did not leave a comment.

karyn B. 
Rating:
5.0

Customer did not leave a comment.

JOSE R. 
Rating:
5.0

I was very happy with the service

LATISHA S. 
Rating:
5.0

Nothing, everyone was courteous and professional.

daniel V. 
Rating:
5.0

Customer did not leave a comment.

Joi J. 
Rating:
5.0

Customer did not leave a comment.

Sylvia C. 
Rating:
4.0

Customer did not leave a comment.

yesenia A. 
Rating:
5.0

Customer did not leave a comment.

Nicholas V. 
Rating:
5.0

Best place to rent trailer cool people get you set up quickly

Johnny R. 
Rating:
4.0

We didn't receive any of the moving accessories we had ordered. Our move was planned weeks in advance and we assumed that we would have the necessary dollys with our reservation. When these were not available and no attempt was made by uhaul to locate and get the items to us, it screwed up our move. Uhaul really let me down this time.

Steven N. 
Rating:
5.0

Customer did not leave a comment.

Dario S. 
Rating:
1.0

I will never use this Location again

Alexis T. 
Rating:
1.0

Customer did not leave a comment.

Shonita T. 
Rating:
5.0

I had trouble with downloading the app and getting the code to pick up the truck outside of regular business hours. Otherwise, I had a great experience.

Rita K. 
Rating:
5.0

Customer did not leave a comment.

David A. 
Rating:
5.0

great , fast service

Steve M. 
Rating:
5.0

Thank you for everything

angel O. 
Rating:
3.0

Customer did not leave a comment.

Lisa K. 
Rating:
5.0

Really nothing needs to change you guys are wonderful that's why I chose u guys and my family and friends thank you for everything

angel O. 
Rating:
4.0

Customer did not leave a comment.

Julissa D. 
Rating:
5.0

Customer did not leave a comment.

ROBERT D. 
Rating:
1.0

Charged me a different price and was rude and nasty about it

ASHLEY G. 
Rating:
5.0

Customer did not leave a comment.

Leonardo J. 
Rating:
1.0

Customer did not leave a comment.

Phillip R. 
Rating:
3.0

I originally ordered an appliance dolly and upon receiving the truck there was only a normal dolly inside.

Donald D. 
Rating:
5.0

Thank you

Samuel G. 
Rating:
5.0

Customer did not leave a comment.

HUMBERTO R. 
Rating:
5.0

Customer did not leave a comment.

Stacey D. 
Rating:
5.0

The truck smelled like someone smoked in it constantly, but honestly, I have rented 4 trucks in this 2021, 2022 and they all smelled like an ashtray. I sprayed it down with cherry odor eliminator and it was tolerable.

Reuben B. 
Rating:
5.0

Customer service was fantastic.

Pamela H. 
Rating:
3.0

Customer did not leave a comment.

Larrice S. 
Rating:
5.0

Kevin went above and beyond for me I really appreciate the service.

Kevin P. 
Rating:
5.0

Customer did not leave a comment.

EZEQUIEL M. 
Rating:
5.0

I have no complaints, everything was on point from equipment pick up the drop off.

FRANK S. 
Rating:
5.0

Customer did not leave a comment.

JINKS A. 
Rating:
5.0

fasst and rapid.

COREY S. 
Rating:
4.0

Customer did not leave a comment.

MIA L. 
Rating:
5.0

Great experience

Haston P. 
Rating:
5.0

Was a ale to get in and out

BRYANT M. 
Rating:
5.0

Customer did not leave a comment.

holland M. 
Rating:
5.0

Customer did not leave a comment.

Jason W. 
Rating:
5.0

I had no problem I was even able to keep it over night after short notice.

Victoria W. 
Rating:
5.0

Customer did not leave a comment.

NORBERTO O. 
Rating:
1.0

The customer service was horrible. The man hung up in my face after I tried to ask a ?

SHENELLA P. 
Rating:
1.0

Your a bunch of rip offs and the employees there need some education in their lives. This is the hire you get when you don't hire people with knowledge. I am still fighting an late payment of $25.60 with your company. Bad company

JUANITA S. 
Rating:
5.0

Customer did not leave a comment.

Tammy B. 
Rating:
3.0

Have the dollies and furniture pads available.

Nickalus J. 
Rating:
4.0

Customer did not leave a comment.

RAUL A. 
Rating:
3.0

Not charge them twice

DEBORAH S. 
Rating:
5.0

Customer did not leave a comment.

WANDA S. 
Rating:
5.0

Customer did not leave a comment.

EDWARD W. 
Rating:
1.0

Customer did not leave a comment.

JAVION W. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM M. 
Rating:
5.0

I scheduled online, very easy and convenient, would definitely use again.

Ricardo N. 
Rating:
5.0

Customer did not leave a comment.

victor R. 
Rating:
1.0

Inflate mileage before renting out, I have to call him back when I got to the outlot for actual pick up and let him know the mileage on the truck was higher than what he put down on the contract at his office. Over charged my card for made up cleaning fee. Kevin the owner is a scammer and criminal in my opinion.

COLLINS A. 
Rating:
4.0

Customer did not leave a comment.

Carlos M. 
Rating:
5.0

Customer did not leave a comment.

CORREEN P. 
Rating:
5.0

Customer did not leave a comment.

ANTOINETTE H. 
Rating:
5.0

Customer did not leave a comment.

BILL J. 
Rating:
4.0

They took care of me and I had no complaints.

JIMMIE B. 
Rating:
3.0

We was late they were polite

LATASHA B. 
Rating:
4.0

The app is really difficult to navigate. It kept telling us we didn't have a reservation. We couldn't figure out how to say we had dropped off the uhaul in the app. If that could be explained more that would be really helpful. The van was great. Friendly service people to rent from. Very acceptable location.

Heather M. 
Rating:
5.0

Please contact me Viola Arrington back because my card was charged 110.40 two times.. which put my account in the negative. I did business with the Uhaul place located on 40 something in Homan Ave.

VIOLA A. 
Rating:
3.0

Customer did not leave a comment.

Kelly H. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline H. 
Rating:
5.0

Customer did not leave a comment.

Anthony T. 
Rating:
5.0

I would say that the vehicle that I rented was very clean and ran well, especially the air conditioning. I have nothing negative to say about this location. I will say that the owners are very kind, helpful, and professional.

Paulina H. 
Rating:
4.0

The return process was horrible. At the time of check-in we were told to leave the car transporter at the overflow location, but when trying to return the equipment the system was not letting us because were were at a different location (the place were all the paperwork was done). After an hour trying to reach you guys, we decided to leave the equipment at the original location. We had other things do, so it was very upsetting to sit there trying to reach someone for an hour.

YESICA V. 
Rating:
5.0

Friendly, fast service.

FRANK M. 
Rating:
5.0

They we're very helpful.

KURT B. 
Rating:
5.0

Everything was very easy and simple to use and understand

samuel M. 
Rating:
1.0

Didn't feel comfortable going to this location. They seemed very prejudice and unwelcoming. I will never rent from this location again!!

FRANCESCA M. 
Rating:
5.0

Customer did not leave a comment.

JOYCE M. 
Rating:
5.0

Customer did not leave a comment.

Tiffany W. 
Rating:
5.0

Customer did not leave a comment.

SANDRA B. 
Rating:
5.0

Customer did not leave a comment.

CHEKHANA W. 
Rating:
3.0

Equipment was at a separate location 5 minutes away.

PETER S. 
Rating:
5.0

Customer did not leave a comment.

Robert D. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER C. 
Rating:
1.0

Very uncomfortable environment if you are a person of color . He didn't even want to give me the keys , they were in his pocket not the box .. he took a picture of my I'd and credit card with his personal phone , I will be contacting corporate to help me further thank you

Tauren G. 
Rating:
5.0

Kevin and family are the best

WILLIAM F. 
Rating:
3.0

Kevin was great help w my rental

JACQUELINE B. 
Rating:
5.0

Kevin's Auto was fantastic!

TODD B. 
Rating:
5.0

Customer did not leave a comment.

SHARMIKA K. 
Rating:
4.0

Vehicle was returned on time with gas and even extra but still amazed why my card was charged $30 extra. I need explanation on that

MOSUNMOLA A. 
Rating:
4.0

Customer did not leave a comment.

loronzo H. 
Rating:
5.0

Customer did not leave a comment.

Cynthia J. 
Rating:
5.0

Good location Easy to do. Truck is a little rough while driving but you expect that.

DANIEL R. 
Rating:
3.0

yes, hav the bed of truck swept clean without left ova debris, also the mats was very dirty n nt cleaned at all i mean at least swept out maybe a wipe dwn, inside door pockets nded cleaning debris out....

PHYLLIS S. 
Rating:
2.0

Customer did not leave a comment.

Ikeisha H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL A. 
Rating:
5.0

Kevin is awesome. Great service.

ANNA G. 
Rating:
4.0

Customer did not leave a comment.

George A. 
Rating:
1.0

Truck stopped on me and now you guys are trying to charge me !!

Samiyyah M. 
Rating:
5.0

Customer did not leave a comment.

SEAN J. 
Rating:
2.0

You need to know the equipment and vehicles your working with so that you can better serve yoir customers.

Tyree C. 
Rating:
5.0

Customer did not leave a comment.

cristian A. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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