Kevin the owner is a scammer.. I rented a 15ft truck that had to be swept out before I was able to use it. The son Kevin Jr did sweep it out for us, and we swept it out after we were done as well, but they still charged us $25 for cleaning.. also unable to do the â€˜app' checkout after hours .so they charged me another $20 dollars for late return although it was returned on time.. I made a point to look into cameras when returned truck and point out I was on time and yet he still charged me because I wasn't able to do lot on app.. he said not his problem call corporate.. everything I brought up he said call corporate.. I am not the first to give this guy a bad review.. there are many UHaul in the area.. do not use him!george D.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Hammond, IN 46327
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- 4.5 Average Customer Rating
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The guy refused to give me my deposit back. He cursed at me and was really disrespectful! I would really suggest for people to not rent anything from this location!!Caroline R.
Nothing,well done.William S.
Kevin was nice and cordial. Very easy to deal with. Thanks Kevin!Juan R.
Good customer service 👍🏽RENEE H.