Customer Reviews for Key's Kustoms
(U-Haul Neighborhood Dealer)

145 reviews

1338 SW State Rd 47   Lake City, FL 32025

(386) 754-6835

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(386) 754-6835

1338 SW State Rd 47
Lake City, FL 32025

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Great facility, great customer service, and excellent equipment. I will definitely use them again.

GEORGE M. 
Rating:
3.0

Arrived at end of pickup window early afternoon and door was locked with sign saying would return at 8. Knocked with no answer. UHaul mobile repairman was on sight who took care of everything in parking area saying owners probably there but forgot to open door. Had he not been there who knows? Owners never appeared.

Brian S. 
Rating:
5.0

Very easy move with the helpful people. The truck was in excellent. 👍👍

JACQUELINE M. 
Rating:
5.0

Gary is always so very helpful! Thank you!

THOMAS K. 
Rating:
5.0

Gary was so helpful. We will definitely rent from this uhaul again! Good customer svc!

THOMAS K. 
Rating:
5.0

Customer did not leave a comment.

Andres V. 
Rating:
5.0

Customer did not leave a comment.

Jasen P. 
Rating:
5.0

Customer did not leave a comment.

ROY P. 
Rating:
5.0

Great service. Thanks!

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

RANDY C. 
Rating:
2.0

nobody in the place for returned the trailer

EDUARDO A. 
Rating:
3.0

Customer did not leave a comment.

Adrianna C. 
Rating:
5.0

Trailer was difficult to close no handle available to hold - it pulled well but was rusted out and dents everywhere - Keys customs was great to deal with.

David K. 
Rating:
5.0

Great experience and affordable equipment! I'll be back next time I need something. 10 out of 10.

TIMOTHY W. 
Rating:
5.0

The owners were amazing! I would recommend this place to anyone needing a truck!

Jeffrey P. 
Rating:
5.0

Customer did not leave a comment.

Patricia H. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA W. 
Rating:
5.0

Superb service!

CAMILLE W. 
Rating:
5.0

Customer did not leave a comment.

FELISHA M. 
Rating:
5.0

Customer did not leave a comment.

Cheri S. 
Rating:
4.0

Customer did not leave a comment.

Wally E. 
Rating:
5.0

The employee that greeted me was very nice , friendly and personable, it was fast and hassle free. She helped me change the name and address so that my son and his girlfriend there in Florida would get my deposit .

Skyler G. 
Rating:
5.0

Customer did not leave a comment.

MARY M. 
Rating:
4.0

Customer did not leave a comment.

ASA W. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
4.0

Customer did not leave a comment.

PAUL D. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL P. 
Rating:
5.0

Customer did not leave a comment.

FRANK T. 
Rating:
5.0

Customer did not leave a comment.

Mark R. 
Rating:
4.0

Customer did not leave a comment.

CHRIS D. 
Rating:
3.0

Very helpful people and they went the extra mile to help with my check in.

Melody C. 
Rating:
5.0

Great location to rent from. Went over the trailer and hooked it up correctly for me. Had everything ready on time for me.

KENNETH S. 
Rating:
4.0

Staff was good and helpful!!

MARK K. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY L. 
Rating:
5.0

Customer did not leave a comment.

Jenni S. 
Rating:
5.0

Customer did not leave a comment.

WALLACE H. 
Rating:
5.0

Customer did not leave a comment.

LEE M. 
Rating:
5.0

Customer did not leave a comment.

WALLACE H. 
Rating:
5.0

Customer did not leave a comment.

THOMAS C. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL P. 
Rating:
5.0

Customer did not leave a comment.

Hermannus E. 
Rating:
5.0

The kindest most helpful customer service I have ever had .

HANNAH T. 
Rating:
5.0

courteous, helpful, polite, friendly, accommodating, all of the above and much more. A pleasure doing business with them!

Darrei C. 
Rating:
5.0

Customer did not leave a comment.

CONNIE G. 
Rating:
5.0

Customer did not leave a comment.

FAUSTO G. 
Rating:
5.0

Very helpful and willing to provide advise. Thank you !!

MICHAEL S. 
Rating:
5.0

Key Customs are very professional and helpful.

BRANDY K. 
Rating:
4.0

Customer did not leave a comment.

Ruth Z. 
Rating:
4.0

Customer did not leave a comment.

MARY B. 
Rating:
5.0

Customer did not leave a comment.

Charterius G. 
Rating:
5.0

Nothing at all

Darryl F. 
Rating:
4.0

Customer did not leave a comment.

Cathy B. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Outstanding service I wouldn't hesitate to come back

THOMAS L. 
Rating:
5.0

Nothing it was great

RANDALL M. 
Rating:
4.0

Customer did not leave a comment.

Tanya E. 
Rating:
5.0

I wanted moving blankets but they didn't have any at the pick up site I was told that the only way they could get them is if they came in with a rental return Uhaul needs to make a way for the rental sites to get blankets for customers

RICHARD M. 
Rating:
5.0

Great customer service

Jennifer C. 
Rating:
4.0

Customer did not leave a comment.

eugene K. 
Rating:
4.0

Customer did not leave a comment.

Dana J. 
Rating:
5.0

Great service just like the previous drop I had here.

NATHANAEL W. 
Rating:
5.0

Nothing I can think of. Very easy and fast. Also super friendly.

NATHANAEL W. 
Rating:
5.0

Customer did not leave a comment.

Brian W. 
Rating:
5.0

Customer did not leave a comment.

Shawn B. 
Rating:
4.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

Customer did not leave a comment.

Frank T. 
Rating:
3.0

Have a hand dolles for rent.

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

NANCY E. 
Rating:
5.0

Customer did not leave a comment.

Ramon A. 
Rating:
5.0

I don't know of anything. The guy was very nice and knew what he was doing. Everything went very smooth

George M. 
Rating:
5.0

Friendly great to rent from made everything easy

William S. 
Rating:
5.0

Customer did not leave a comment.

Heather W. 
Rating:
4.0

Check and replenish the engine fluids to prevent break downs and over heating. Our truck Overheated and broke down and we had to buy 3 container of antifreeze to fill the radiator To finish Our move. Still waiting on refund or charge adjustment.

Barry S. 
Rating:
5.0

Customer did not leave a comment.

EDWARDANTHONY B. 
Rating:
5.0

Customer did not leave a comment.

ALVIN B. 
Rating:
3.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Evelyn E. 
Rating:
4.0

Customer did not leave a comment.

JAMES V. 
Rating:
5.0

Customer did not leave a comment.

Justin R. 
Rating:
5.0

If you need a rental Key's Kustoms is the place to go top of the line service

David C. 
Rating:
4.0

Customer did not leave a comment.

sherry T. 
Rating:
5.0

Customer did not leave a comment.

Gregory S. 
Rating:
5.0

Customer did not leave a comment.

ROBERTO R. 
Rating:
5.0

Very professional staff and friendly.

Wayne D. 
Rating:
4.0

Customer did not leave a comment.

Tammy A. 
Rating:
4.0

Make sure all lights are working on trucks and trailers.

Katrina T. 
Rating:
5.0

Very professional and courteous. Wonderful service. Thank you.

ethel H. 
Rating:
5.0

Friendly and helpful

ROBINDORIS M. 
Rating:
5.0

Customer did not leave a comment.

SEAN M. 
Rating:
5.0

Customer did not leave a comment.

CLARA S. 
Rating:
5.0

I have rented a few UHaul trailers in the past few years, and by far this was the best experience that I have had. This dealer has well maintained equipment, and I didn't have to stop every few miles to air up a tire on the trailer. KUDOS to them made my moving easier and more pleasant than expected.

GLENN W. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Customer did not leave a comment.

DANIEL T. 
Rating:
5.0

Key's provided great customer services and I would highly recommend them and used them again in the future.

Yakendra R. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOFER P. 
Rating:
5.0

The owners at Keys were very professional, helpful and pleasant to work with. Will use them again in the future.

Marcus M. 
Rating:
5.0

The gentleman hooked up the trailer to my hitch as I cannot do it myself. Very friendly and efficient. Excellent service. Highly recommend.

PAUL L. 
Rating:
5.0

Make sure that odor is not lingering in vehicle.

ELENA H. 
Rating:
5.0

Customer did not leave a comment.

michael H. 
Rating:
5.0

The customer service was great. Thank you so much.

Melissa P. 
No reviews have been submitted for this location.

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