Customer Reviews for Kimber Automotive
(U-Haul Neighborhood Dealer)

18 reviews

101 E Rand Rd Unit B   Mount Prospect, IL 60056

(847) 797-7855

Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 7 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(847) 797-7855

101 E Rand Rd Unit B
Mount Prospect, IL 60056

Services at this Location:

Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 7 am - 2 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Easy check in and drop off, cargo van was in nice condition.

Linda S. 
Rating:
3.0

When i picked up trunk drivers door wouldnt unlock. Had to get into the passenger door. They said it ha 3/4 it didnt i took a picture. When i returned i fileed to the same level i took a picture. They still charged me a fuel charge. Im going to try to get a refund.

Wayne K. 
Rating:
3.0

The Operator did not understand that I completed all information online and I had share my Drivers license and give him all the information on application for rental again. I would advise UHAUL Corporate to do a better job of instructing your third party licensed agencies of how to give the customer a seamless process of providing the customer a better experience with less hassel.

Patrick D. 
Rating:
5.0

Customer did not leave a comment.

DAMIAN D. 
Rating:
5.0

Nothing. Everything was perfect

SCOTT F. 
Rating:
2.0

No one was wearing masks. When approached at the service desk no one put on a mask while within 6 ft. This is why America is in the place that we are during the covid pandemic.

Nicole D. 
Rating:
4.0

Customer did not leave a comment.

Monica A. 
Rating:
1.0

Customer did not leave a comment.

Sae Rom K. 
Rating:
3.0

This place was closed when i returned the truck . No evaluation.

GARY G. 
Rating:
1.0

When I return the vehicle the guy told me I could leave without any paper work, verifying odometer, anything. Later I was shocked when I saw $5,1xx.xx in my on line bank statement based on wrong mileage. I did not get credit for that since it had happened more than a week ago.

Hai S. 
Rating:
5.0

Loved the online experience!

Claudia C. 
Rating:
5.0

Everything was great

REGINA C. 
Rating:
5.0

Gentlemen behind the counter got us in and out in minutes

Terry G. 
Rating:
4.0

Customer did not leave a comment.

Todd G. 
Rating:
3.0

We are currently in a pandemic and the person that helped us did not wear a mask. I am a person at high risk and that made me uncomfortable however I did not say anything to him. We also never received a call letting us know this was where to pick up the truck and had gone to a closer location (the one I requested and the one listed in my email) only to be told I had to go somewhere else.

Leslyn B. 
Rating:
5.0

Customer did not leave a comment.

BRITTANY D. 
Rating:
1.0

I was charged $127 , which is more than it was agreeed.

KRISTIAN A. 
Rating:
5.0

Customer did not leave a comment.

MIKE S. 
No reviews have been submitted for this location.

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