Keep on doing exactly what you're doing!!!!Willie M.
Customer Reviews for King Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Brian G.
Great staff! Very friendly and helpful. Bonus = Awesome pizza!!!Joseph H.
The only concern I had was a notification that popped up on the van's screen saying that the brake pads needed attention; it didn't fully inspire confidence. Other than that, it was quick, easy, and in a very handy location. :)Susie B.
Thank youmisleh M.
Everything was greatRay M.
The location was in a bad part of town. The store was primarily liquor sales. Only one person working. Not friendly or welcoming and kept making me wait while he sold liquor instead of finishing my transaction.Jill B.
The recorded gas chart did not match the actual gas that was in the truck. There was less gas in the truck. Everything else was great.Charles R.
Customer did not leave a comment.Immanuel K.
This is a UHAUL ran out of a dirty liquor store. The owner was disorganized and went from scanning liquor to helping me with the uhaul truck- they had same employees running both- seemed shady. uhaul trucks were dirty and in terrible shape.NATHAN O.
Great service, clean truck and nice peopleDONALD L.
Customer did not leave a comment.STEVEN B.
Consistent cleaning of inside and outside of the vehicle.ADELEYE A.
They charged me for 165 miles when I only drove 6 total and now I have to complain to Uhaul to get my money back. Stupidest thing ever.BRIAN L.
Customer did not leave a comment.SHALA D.
They weren't very helpful. They don't help you set up your vehicle. And don't explain anything to you they expect for you to figure it outAngelica V.
Customer did not leave a comment.ELENA M.
Bald tire, no oil, no power steering fluid - and they shorted me a full day on my rental.James B.
Customer did not leave a comment.danielle N.
Not many suppliesGEORGE B.
Customer did not leave a comment.ROBERTA N.
Good service and would use you againCHRISTOPHER P.
Signed the contract was never told to verify the gas... Level was at 3/16 not 1/4... Nice jobs on scamming me...KEITH B.
Customer did not leave a comment.Leah P.
Customer did not leave a comment.BASIM J.
Someone else came to your store and get a car not me he used my information my email and my phone number I didn't like thatDAVE J.
Customer did not leave a comment.Alan N.
The process to fill out on line was a bit confusing.VIVIAN S.
Truck was super dirty inside and out at stunk interior was sticky so not worth the money definitely not recommendedWilliam W.
Customer did not leave a comment.GLORIA K.
Extremely rude customer service this is my second time renting from that facility and it will be my last! Not customer friendly they had no concern regarding the rental they were not interested in helping very disrespectful rude. Major major lack of customer service!JENNIFER C.
Customer did not leave a comment.VIRGINIA O.
The vehicle is in good working condition, however, a brake pad warning prompt appeared on the vehicle's display.KEVIN K.
Customer did not leave a comment.Heather A.
Customer did not leave a comment.Paul K.
I have never been so upset about service in my life. My reservation was messed with and changed 4 times. Prices and vehicles changed. I was already devasted with things in my life and to be treated with such disrespect. The truck wa filthy. I couldn't see out of the windshield. I found dried up left overs of burritos under the front seat. They charged my card with the full estimated charge before leaving the lot then changed the rate 3 times, depending who you talked to. I will never rent from Uhaul again. Piss poor service. Lousy trucks, lousy customer service. You should be ashamed of yourself to even ask for a review.CINDA J.
The trucks alignment was so bad it was really scary to drive that truck needs to be taking out of servicelawrence J.
When I picked up the truck he told me he changed my return location to open so I could return it to whatever uhaul site I wanted but that wasn't true.ANGEL W.
Customer did not leave a comment.HAYMAN D.
Customer did not leave a comment.JACINTO D.
SÃºper, servicio excelente. Muchas GraciasJasson A.
The staff was very friendly and helpful and everything was amazing.Muayad S.
Cut down the .79 cent per mile charge. Way over priced. I will never rent from Uhaul again because it cost me $50 to use the vehicle 60 miles.robert D.
Customer did not leave a comment.KENT F.
Clean rental equipment; widows, interior, have service done so service lite don't flash at renter.Daniel H.
Equipment had check engine light on and the exhaust was loud and carbon monoxide fumes were coming into the drivers cabin.m which gave us a headache and made us nauseous. The noise was so loud that we could not hear ourselves talking. The loading cab area smelled like Marijuana.Maggie R.
Customer did not leave a comment.bruce I.
Customer did not leave a comment.HAYMAN D.
Very friendly service. Provided extra equipment at no additional charge. ie: dolly, blankets. My time was their concern, fast issue of my 15 ft truck. I was on my way as arranged prior to pickup. Go on line and complete requested information, saves time.DAWN K.
I messed up the date on my uhaul rental and the gentlemen at king market were able to help get me a truck that same day! Super helpful and efficient!Veronica C.
Cab needed to be cleaned. Oil change and low wiper fluid lights on.Luis G.
The owners, employees customer service was EXCELLENT. They were pleasant, warm and worked efficient and effective. No one loves moving, but I never thought which Uhaul comapny I would use until now! My moving truck location of choice right here! Highly recommendLisa G.
I returned the truck early. It would be nice to receive a small discount for early return. The truck was clean and easy to drive. I appreciate the ease of the rental.Stephanie P.
Unexpectedly great serviceCassandra M.
Very frustrating doing the self return the keys wouldnt fit in the drop box I was on hold late at night in a not so great neighborhood trying to complete the return.Cristine F.
Fast and easy!Mary T.
Fix the breaks . trailer breaks stayed on. The milage price at 1.19 a mile is way out of line. By the ti.e we were done just to dump trash it cost us around $500.00. No it isnt worth it to rent from you guys again For any reason.Lara G.
Customer did not leave a comment.SARAB C.
I scheduled to pick up the truck at Happy Car Wash in El Cajon. When I got there, the truck had been "missing" for over 3 days and a missing vehicle report filed. I was able to pick up a truck 2 miles down the road. I would have been nice to know this information before hand however I received another truck within 5 minutes. Very easy pick up and drop off.Kristina C.
Customer did not leave a comment.Deborah M.
The truck obviously hadn't been cleaned in months. The â€œonlyâ€ pickup location was 15 miles away from my home, so I paid for almost 40 miles when I was moving less than 5 miles away from my old place. Wtf is a safemove that costs an additional $14? There was never any mention of this until I returned the truck. I filled the truck with gas to where it was when I picked it up and still got charged more money for gas. Moving is a stressful situation under normal circumstances and this time was made worse by this BS from UHaul.Renae N.
Truck was dirty it even was covered with cobwebs. The people who helped me did give me the feeling that I mattered as a customer.Michael M.
Dear U-Haul Please make the vehicle available at the location I made the reservation for OR tell me in advance - not when I'm in line to get the Truck!!! Very disappointed in U-haul. Although the location I was detoured to was very good it was not the most convenient location for me and ultimately making my mileage more than I had planned on. Also, U-haul didn't inform me of the location change until I was in-line to pick up the truck, then having to go several miles down the road and exposed to more people during the pandemic - very disappointed as It was not a last minute reservation, made it several days in advance., . . Will consider different alternative next time.Linda D.
Customer did not leave a comment.Daughn S.
Customer did not leave a comment.ROBERT K.
The crew who rented us the truck were excellent I would go back there every time I need a truck from now on please tell them thanks we appreciate itJan C.
Your online & app needs improvement It's frustrating, it's glitchy, it stops working and makes you repeat many processes unnecessarily. I would discourage any of my friends from using the online version I would tell them just to go in the store itself.Jason S.
The truck I had rattled the steering felt like it was loose the boxer truck was filthy and the truck had no guts at all the more I stepped on the gas the slower it went the truck I had was the worst truck I've ever rented.Steven B.
The rental was made on a short notice. The truck was ready and available an hour early.Luann L.
OLDER TRAILER BUT DID THE JOB. THANKSDaniel C.
Great customer service. Thank you for letting me use your truckJon B.
Nice people.Paul R.
Customer did not leave a comment.David C.
I has spoken to paul who worked at a different location in El Cajon. They didn't have any so he helped me find at at a different location but in El Cajon still. He was awesome. Thank you Paul for making today less stressful.Martina C.
Fast and easyCharles H.
Customer did not leave a comment.Lani L.
Customer did not leave a comment.Kendra R.
Customer did not leave a comment.Deanna S.
Customer did not leave a comment.Nicholas K.
The guys were very professional and everything was clean and operational as expected.john S.
U-HAUL CHARGES FOR EVERY SINGLE MILE DRIVEN ON THE VEHICLE. U-HAUL CHANGED THE LOCATION OF MY PICKUP ADDING ABOUT 15 MILES TO MY CHARGE. YOU ARE RIPPING OFF CUSTOMERS WHEN YOU DO THIS. THERE SHOUL BE AN ALLOWANCE FOR THIS....Gary K.
Very courteous, and especially understanding about keeping the equipment for extra daysHELENA C.
Customer did not leave a comment.John M.
Customer did not leave a comment.Jose G.
Uhual does not have partial rates for retuning the trailer late. 3 hours late and another 24 hours is charged, this was dissapointing, most other services prorate.kurt N.
Customer did not leave a comment.Zahir N.
I ordered one dolly and one furniture dolly. The furniture dolly was not in the truck when I picked it up I also never used the dolly. Still don't understand why I was charged for them.Jose A.
Better customer serviceRobert P.
Customer did not leave a comment.Timothy H.
I would have liked a 4'x8' enclosed trailer to have been available closer to where I live but all locations closer were tagged "limited availability."Leslie L.
Customer did not leave a comment.Carlos C.
The staff was rude and didn't communicate well. I would NOT recommend this location to ANYONE.lynda J.
Customer did not leave a comment.Jovanna S.
Customer did not leave a comment.Edward R.
I will be disputing all chargespaul W.
Customer did not leave a comment.Angel N.
Customer did not leave a comment.Vicky T.
Customer did not leave a comment.George C.
Customer did not leave a comment.Chelsea A.
Not much, trailer was waiting and looked almost brand new - there was a little confusion at the counter - my online check-in didn't come right up and that added to the amount of time it took to check out the trailer and get on the road.Steven S.