Customer Reviews for Knights Inn
(U-Haul Neighborhood Dealer)

434 reviews

100 Graham St   Selma, NC 27576

(919) 975-4006

Office Hours

  • Mon-Sun: 9 am–10 pm

Services at this Location:

Contact Us

(919) 975-4006

100 Graham St
Selma, NC 27576

Services at this Location:

Office Hours

  • Mon-Sun: 9 am–10 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

sandy g 
Rating:
5.0

It was an excellent experience all around. Quick and simple.

Carl S 
Rating:
4.0

Customer did not leave a comment.

Kaye H 
Rating:
5.0

I was really impressed by the gentleman who runs this location. He was kind, flexible and pleasant throughout my interactions with him. The extended pick up and drop off timeframe is a LIFESAVER and took so much stress off of me during my event. I will use this location every chance I get moving forward. Thank you!

Casey L 
Rating:
3.0

Customer did not leave a comment.

Paula D 
Rating:
5.0

dont send ao many emails. i got 12

VICKY F 
Rating:
5.0

Raj was awesome. He was super friendly. I had some questions regarding the rental and he was able to answer all of them. I had some issues with my vehicle but he helped me get it all sorted and my reservation shifted. I would definitely recommend this U-Haul location to a friend.

Erik L 
Rating:
5.0

Truck I requested online was not available and had to get a bigger one upon arrival. Would have been nice to know ahead of time as I booked it 4 days prior to pick up date. Person that I met with was very nice and accommodating.

ANDREW T 
Rating:
4.0

Customer did not leave a comment.

Evelyn L 
Rating:
5.0

The U-Haul website is awful. Very difficult to understand which equipment you are actually reserving. Too many offers for other products.

Terry K 
Rating:
5.0

Customer did not leave a comment.

Aquana B 
Rating:
5.0

Customer did not leave a comment.

David B 
Rating:
4.0

You could provide dollies to help move stuff

Evertt T 
Rating:
5.0

The uhaul app could use improvement in my opinion. But overall I'm very satisfied.

David B 
Rating:
5.0

Customer did not leave a comment.

Shannon W 
Rating:
5.0

Customer did not leave a comment.

David B 
Rating:
3.0

Customer did not leave a comment.

Brenda A 
Rating:
3.0

Customer did not leave a comment.

Rachael M 
Rating:
5.0

Actually it was a wonderful experience. A great rate. Fast and easy. Keep up the great same service. We love it.

David B 
Rating:
4.0

Customer did not leave a comment.

Katherine M 
Rating:
3.0

Customer did not leave a comment.

Sherry B 
Rating:
4.0

The mobile pick up did not work, but Sam at this location was able to pull up my reservation and get me checked in and going.

dashaun A 
Rating:
5.0

Customer did not leave a comment.

Kalyn N 
Rating:
2.0

Customer did not leave a comment.

Katerina P 
Rating:
5.0

Very easy process, excellent dealer, I would definitely return here

Spenser D 
Rating:
1.0

I feel like I got tricked so I had to drive back to get the trailer. Which made me pay more

Antonio E 
Rating:
5.0

Nice guy

Sherwood L 
Rating:
4.0

Customer did not leave a comment.

Paul S 
Rating:
5.0

It was dirty and I had to mop up spilled motor oil and sweep out yard debris from previous renter(s). I needed to carry nice, expensive furniture. Left lower taillight is out. Still very happy with this location and the value for the money. I would have fixed taillight myself but it is a sealed housing for the bulb and does not appear to be serviceable in a conventional way to simply bulb replace.

joe h 
Rating:
2.0

I will be getting in contact with your company asap I was overcharged I traveled 60 miles and was charged for 100 i calculated the exact amount of miles we traveled and that is crazy

Trent B 
Rating:
5.0

Great location to rent from.

Kevin L 
Rating:
5.0

Customer did not leave a comment.

Kevin L 
Rating:
5.0

The service here is alway professional and kind excellence to everyone have never had better rental experience each time I rent here

Donald B 
Rating:
5.0

Customer did not leave a comment.

James S 
Rating:
5.0

Customer did not leave a comment.

Sandra O 
Rating:
5.0

Nothing everything was great 👍

Duane C 
Rating:
5.0

Customer did not leave a comment.

Robert B 
Rating:
5.0

Good

JONATHAN C 
Rating:
3.0

Customer did not leave a comment.

cornelius s 
Rating:
5.0

Excellent customer service.

Harald M 
Rating:
2.0

We received notice from u-haul our truck was reserved, When I arrived to pick it up I had to go through another registration with the owner , who was in Georgia. But I will say the uhaul got us to our location and back. Will not be using that location again.

James B 
Rating:
5.0

Nothing

Ginger F 
Rating:
3.0

Customer did not leave a comment.

Patricia B 
Rating:
4.0

Customer did not leave a comment.

charles m 
Rating:
5.0

I dobt think you can improve this location! This ny go to location any time I need a rental.

Roger C 
Rating:
5.0

The Knights Inn location was very convient and the rental process was very easy. The gentleman who assisted me was very kind and professional. I highly recommend this location.

Ann W 
Rating:
3.0

As normal we were supposed to replace the amount of fuel we had used and we did The truck was only driven a total of 4 miles When we returned the truck the person we leased it from told us that we had to put additional fuel in the truck because he had another customer that wanted the truck and expected it to have a full tank of gas I told him that I was not paying for the additional fuel that I had not used and especially for another customers use

Debora D 
Rating:
5.0

Customer did not leave a comment.

saul m 
Rating:
5.0

Best u haul dealer in N C

Leroy E 
Rating:
5.0

Speedometer may be off.

Carter D 
Rating:
5.0

Excellent service

Yosvany M 
Rating:
5.0

Customer did not leave a comment.

William E 
Rating:
5.0

Too much money

Regino H 
Rating:
5.0

Customer did not leave a comment.

Laquana D 
Rating:
4.0

The truck drive ok but it feels like he could have some work. But everything worked out.

Wanda P 
Rating:
5.0

Customer did not leave a comment.

Erick C 
Rating:
5.0

Great service and very helpful

Darious B 
Rating:
4.0

Customer did not leave a comment.

Terri S 
Rating:
5.0

Customer did not leave a comment.

Rebecca R 
Rating:
5.0

Customer did not leave a comment.

Madison I 
Rating:
5.0

Customer did not leave a comment.

Linda V 
Rating:
1.0

Horrible and filthy hotel! The grounds were dirty and filled with dog poop everywhere. Sam was very kind and pleasant and helpful, however.

charity k 
Rating:
1.0

Held an additional money off of prepaid credit card

Brittney J 
Rating:
5.0

Customer did not leave a comment.

Shannon W 
Rating:
5.0

Good service

Jose S 
Rating:
5.0

Customer did not leave a comment.

saul m 
Rating:
3.0

Customer did not leave a comment.

PATRICIA A 
Rating:
2.0

It was a run down motel but the man in charge was very nice. And it was very convenient cuz it was right down from my house. So it was awesome.

Melanie Z 
Rating:
4.0

I think that the mileage charge was a little high, considering that I had to put fuel in the truck in addition to the mileage charge. Other than that, everything was great.

Mark S 
Rating:
5.0

Todo excelente

Maryuri C 
Rating:
5.0

Nothing

Jeffery J 
Rating:
4.0

Great service

Tony M 
Rating:
3.0

Customer did not leave a comment.

Clint P 
Rating:
2.0

The man we dealt with seemed to not know how to rent a truck and claimed he had to call someone to do it. 45 minutes later we were able to leave with the van

Anne C 
Rating:
5.0

Customer did not leave a comment.

Jarvis B 
Rating:
4.0

A little confusing to find but maybe that was just my GPS. Very helpful and friendly.

Robert F 
Rating:
5.0

Customer did not leave a comment.

daniel s 
Rating:
4.0

Man was very knowledgeable with towing limitations for my vehicle and very easy to work with

sameon m 
Rating:
5.0

The owner, Sam is extremely helpful and absolutely understands how to treat his customers. I have always had a positive experience with him!

Kevin L 
Rating:
4.0

This is the third location I was sent to for this same rental. The other locations told me that I was good to go but later there was a scheduling conflict at the first one. Then the other location once I was there waiting I had to call and the owner told me that they were closed and that I had to find another location to get my rental which led me to this place which was helpful and able to get me my rental.

Antoine W 
Rating:
5.0

Customer did not leave a comment.

Adrienne O 
Rating:
4.0

Customer did not leave a comment.

Vince B 
Rating:
5.0

Customer did not leave a comment.

Megan G 
Rating:
5.0

Customer did not leave a comment.

Mark E 
Rating:
1.0

I was told the owner was out of town. I had reserved my rental on line but it still took over 1/2 an hour to get it. There was the guy working the front desk and someone assisting him who was very unprofessional. In a t-shirt and holy pajama pants. Looked like he woke up and came in. I will never rent from this location again.

CRYSTAL C 
Rating:
4.0

Customer did not leave a comment.

Michael P 
Rating:
4.0

The inside of the truck was dirty. Clean the truck before renting it out.

robin B 
Rating:
1.0

Very dirty

kristy r 
Rating:
3.0

Pick up was not so great. Truck was fantastic except the gas mileage. Drop off in New Bern was fantastic.

John p 
Rating:
1.0

Be accurate in the description of charges.

Jennifer H 
Rating:
5.0

Customer did not leave a comment.

Edward G 
Rating:
5.0

Customer did not leave a comment.

Jakara M 
Rating:
3.0

Customer did not leave a comment.

Breon D 
Rating:
5.0

Customer did not leave a comment.

Luis P 
Rating:
5.0

Customer did not leave a comment.

Robert D 
Rating:
5.0

Customer did not leave a comment.

Nicholas O 
Rating:
4.0

Customer did not leave a comment.

Kevin L 
Rating:
5.0

Management was very nice to work with and very accommodating. Would use again.

Star G 
Rating:
2.0

Customer did not leave a comment.

Todd S 
Rating:
5.0

Customer did not leave a comment.

Cynthia P 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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