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CHRISTOPHER A
Customer Reviews for Knot So Fast Country Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Start putting hand crank winches on your car haulers because a large percentage of the cars being hauled are not running which makes it hard to load unless a person happens to have their own a simple non powered hand crank winch would be sufficient
KURT FBecky has done her best to help me get my money back, but it is out of her hands.
ROLLIEGH HBecky, the Seward, Alaska vender for U-Haul is amazing. She was very helpful when renting a pickup truck for my use I will most definitely be using her again for any U-Haul rentals that I have.
JANICE KNothing. Our experience with Not So Fast/Becky was great.
ROGER HThe Lady was very helpful and nice customer service
CRYSTAL MOn my print out the rate was 39.95 but the charge was double that at 70.90 so it was confusing. Only had it for 24 hours, seemed kind of steep for a pull along trailer.
SAKCHAI RMade an equipment reservation for Anchorage Alaska…Had to drive 150 miles one way to Seward Alaska to get the “only piece of equipment available” for my reservation. Local dealer was awesome. Tow Dolly was damaged and had no left side running lights (thankfully brake and turn signal worked. Not the kind of start you want to 3500 mile trip.
JOSEPH GSuper nice and friendly. Very informative.
Connor MNothing to improve on
Rawlins aWe were charged extra fees because we were unable to get the truck back on time. The reason for that being was because the mountain pass was closed due to a head on collision. I ended up paying over $500 for a uhaul truck due to circumstances beyond my control. I have rented from uhaul in Alaska two other times for approximately the same amount of time for no more than $300. We will not use uhaul again.
Joseph CThis was by far the best rental experience I have ever had. The owner of this location is amazing
Steve WThis was one of the easiest rentals I have done. They were very informative and truthful with the situation of the equipment. Their customer service is second to none. Knot So Fast Country Store were friendly and kind to me and everyone else I saw them encounter while I was there. I would rent from them again.
Scott CVery convenient location and easy to pull in and get hooked up to trailer. Very easy to rent here.
MIKE JBest U-Haul location in the universe! Becky rocks!
Edward SVery apologetic for computer issues
suzan a