Customer Reviews for Kwic Rentals

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Kwic Rentals

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Hector Z.
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The staff at this office was great. They provided fast service; I was in and out in just a few minutes.

Douglas A.
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Stephen Falkner S.
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Jeremy D.
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Everything went so smooth the whole process from start to finish thank you Kwic Rentals for all the help.

Gaylord F.
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Julie P.
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Kathleen B.
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Dawn H.
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Mario B.
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Rebecca W.
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Self returns are terrible....this location isnt lit well and I wasnt sure where to park a huge truck....

Michael T.
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The guys at the counter were very helpful and made the rental / return process easy!

Alex S.
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Wayne S.
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Ronald R.
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Very friendly and positive experience.

Vernon M.
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Michael A.
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Crystal B.
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Vila S.
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carolyn C.
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Warn them about passenger seat belt that restricts like a boa constrictor!!! BAD BAD BAD!!!

George N.
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Quick service

Tiffany A.
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Seriously the best uhaul experience EVER! Super quick and helpful! I know where I will be picking up my rentals from now on!

Max H.
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Sharon L.
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The customer service was exceptional (friendly, helpful & courteous). I would definitely recommend this location.

Jeffrey K.
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Jeffrey H.
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It’s always stressful to move. We moved from CA to SC. I really appreciate the customer service and that you’re willing to go the extra mile. We were happy to get a few extra days to complete our move as in Dec., there’s rainy days outside of CA., and of course it was raining upon our arrival in SC. Everyone was very nice and really felt a sense of you being there for us. Thank you for that. It’s very much appreciated.

Tyler S.
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They where super helpful.

Timothy K.
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Nothing to improve these guys were great!

Tyran S.
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I was in a huge hurry when I picked up my van and was assisted quickly. I was a little flustered because of the rush I was in but was made to feel comfortable and confident that the pickup process was thorough while being efficient. I really appreciated it!

Lisa A.
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Jose F.
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Heather G.
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Bertha H.
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We were ther 30 min before taken care of. Only 1 worker. Takeing care of Several people in line we waited and waited not enough employees working there at all one person doing the job of three or four people very dissatisfied then I left my keys in the truck by the time I went back it was closed my keys are still in the rental truck so if it had been cleaned somebody would’ve found him and called me I will never recommend anybody for that office at all

jacqueline T.
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I reserved the Uhaul online and entered the address on my GPS and was told I was at the wrong location, they gave me the “correct” address and again was told it was the wrong place. Once I finally made it to the “right” place , I was given a smaller truck and was told the size I wanted was only for local moves and to upgrade would cost another $600. I kept the small one then was told it could be dropped off at “any” Uhaul but when I tried I was told I needed to call the 1-800 number to get it authorized to that specific location since the one on my contract was closed. I called the number and explained and got transferred to another rep and had to repeat the story, the second rep was really helpful and updated the info right away. I didnt actually have any issues with the truck itself but was dissatisfied with how things were handled as I moved from California to Texas and was already stressed to begin with.

Víctor L.
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Catherine H.
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We rented trucks 2 times in a week. Roger our agent was amazing! Uhaul is lucky to have him as an employee.

Ron V.
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Great staff, well-managed sales location. My first choice when I need a trailer!

Jean W.
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LAURA E.
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Staff professional and gave exceptional service.

Kirk H.
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Wendy N.
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I think his name was Alex who helped mee. He went above and out of the wsy!

Jennifer L.
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Tony K.
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Michael C.
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Cullen M.
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Timothy H.
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The desk/yard guy was very helpful

Joshua B.
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James C.
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MICHELE L.
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Hart J.
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The pick up process on the phone is a bit convoluted. But everything else was great! Staff was awesome

Jesus C.
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Service was excellent both times getting and returning the trailer

jerry G.
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Mark T.
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Ronald C.
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The price bordered on gouging. From Boise to So Cal is around $500. From So Cal to Boise was $2100. To me that is extremely excessive. Shame on U-haul for that kind of pricing. I also got double charged because the discount wasn't applied properly. Still waiting on my $2300 refund U-haul. Not happy!!!

Robert B.
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By far the best customer service by any uhaul neighbor hood dealer ! I have rented 3 truck total from Ontario and Temecula and no doubt this location WOW'd me! Taking in account that it was 7am Saturday morning the 2 gentleman that helped me had great personality and showed genuine care. These 2 should be training other staff as other locations lack Cutstomer Service. Great Job Team Kwick Rentals!

Robert B.
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Customer did not leave a comment.

Gloria W.
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Great service !

Donald Q.
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I was in and out in no time. Really enjoyed using the return website. Not a fan of technology sometimes but it did work really well.

Samar F.
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Richard J.
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Kevin V.
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Michelle S.
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Jorge M.
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Free sodas ??

Juan J.
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Great helpful staff.

David P.
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Lisa A.
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Emilio M.
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The truck was old and beat up. The attendants were very nice.

Daniel O.
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James C.
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Thomas H.
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the people at this place were very helpful and frieindly and took care of me The one down the street were not as friendly as here {by the rv lot } thats why i came came here THANKS GUYS

Michael R.
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Great experience, the attendant was very knowledgeable and competent, not to mention just a great guy! Would definitely recommend and use again.

Elizabeth P.
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Michael C.
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The employees at this location go above and beyond to help everyone customer that they serve.

George N.
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They were helpful and accommodating, had to change my reservation a few times,no hassles

George G.
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Get a location that is easy to find and the office not hid in a building with a bunch of little offices

Mario S.
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Mobile check in is awesome, will definitely spread the word

JOE W.
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Steve was great! Friendly service.

Timothy H.
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The computers always seem to be "running slow" and in my experience, there is rarely a second person to handle the workload at the front desk. The guy who works at the front is plenty good at his job, but a second set of hands is always nice. The guy in the yard getting my trailer hitched up was super helpful.

Abram S.
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Very quick and friendly. Love the breakfast burritos.

mark W.
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Customer did not leave a comment.

antonio F.
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Place is to close to the other u haul place. Establishment,was closed when i returned item. Kind of confusing and un comfortable leaving trailer just in parking lot. Great setvice at pick ip though.

Michael T.
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They are very quick, efficient, and friendly here. I've rented here twice, and both times went very smoothly.

CARLOS A E.
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Excellent customer service. quickly and clear process to get truck.

Sandra S.
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Susan R.
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Hamid H.
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Great service, thank you

Shannon D.
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Dirk M.
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Michael B.
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They were extremely helpful and it took less than 10 minutes to drop off the vehicle.

Jeffrey S.
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Angelica G.
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The staff was friendly and professional. Will use this location in the future

David S.
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Tom H.
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Jack N.
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Michael B.
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Checked the vehicle in and was done in 5 minutes. Great service!

William Q.
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ed L.
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Nicole T.
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Michael B.
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They checked the truck in and had my final paperwork done in about 10 minutes. Very professional.

Casey H.
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Michael D.
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Friendliest staff I have encountered at any rental store ever. Helpful

No reviews have been submitted for this location.

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