Customer Reviews for Kwic Rentals
(U-Haul Neighborhood Dealer)

1335 reviews

28129 Jefferson Av   Temecula, CA 92590
(Between Rancho California Rd and Winchester Rd)

(951) 693-9737

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 7 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(951) 693-9737

28129 Jefferson Av
Temecula, CA 92590
(Between Rancho California Rd and Winchester Rd)

Services at this Location:

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 7 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
5.0

Customer did not leave a comment.

Jeff J. 
Rating:
5.0

Nothing, these guys are spot on.

DAVID D. 
Rating:
3.0

Have a store pick up the phone

SCOTT M. 
Rating:
5.0

Customer did not leave a comment.

Judith Z. 
Rating:
4.0

Customer did not leave a comment.

ERIC S. 
Rating:
5.0

Customer did not leave a comment.

CARLA C. 
Rating:
4.0

the truck we rented needs some mechanical help. Very rickety feel to it while driving. Needs shocks, alignment and brakes need looked at. Other than that the service picking up was good.

MORGAN T. 
Rating:
5.0

Customer did not leave a comment.

SALVATORE S. 
Rating:
5.0

Customer did not leave a comment.

JAIME S. 
Rating:
5.0

Customer did not leave a comment.

SHARON B. 
Rating:
1.0

I didnt rent no uhaul equipment. Wrong email, wrong address. Wrong phone #.

PENG Y. 
Rating:
5.0

The guy who runs this location is cool as hell.. always very helpful. And I know, given the line of work he is in, that he likely deals with some real characters on a day to day basis... glad he is able to keep on trucking and smiling.

TIMOTHY H. 
Rating:
5.0

Customer did not leave a comment.

MIRWAIS P. 
Rating:
5.0

Your employee was very helpful, when I thought I might have a electrical problem, but it worked. He is dedicated employee and well trained to follow your info. He blew out the dust and trash and he was early to work and got down to business.

CECIL S. 
Rating:
5.0

Customer did not leave a comment.

Jeannie H. 
Rating:
5.0

Customer did not leave a comment.

Jamie A. 
Rating:
5.0

As far as I am concerned nothing, everyone was very helpful and in good spirits and when I came to return the unit they were very busy So I took it upon myself to unload the trailer by myself and set everything in order for the next person they were in fact happy that I was Able to do it

HERBERT P. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R. 
Rating:
5.0

Customer did not leave a comment.

Duraid J. 
Rating:
5.0

Building signage poor. Hard to locate the office entrance!

JAMES F. 
Rating:
5.0

Customer did not leave a comment.

ROBERT U. 
Rating:
5.0

None

JOSEFLOR T. 
Rating:
5.0

Nothing

Bob D. 
Rating:
5.0

Customer did not leave a comment.

thadeeus R. 
Rating:
5.0

None

OSCAR P. 
Rating:
4.0

Customer did not leave a comment.

ANDREW C. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY B. 
Rating:
5.0

Best U-Haul in the area

BRIAN N. 
Rating:
5.0

Awesome customer service. Very friendly and professional.

ENRIQUE D. 
Rating:
5.0

Customer did not leave a comment.

Cecilia G. 
Rating:
3.0

Mobile pickup using phone browser ( Verizon network) would not pick up location. Truck needs servicing. Could not get through to the call center when we were experiencing issues with mobile pickup

Uriel J. 
Rating:
5.0

Great professional staff. Outstanding service

Rigoberto C. 
Rating:
5.0

These guys are great - ready to go. Quick transaction.

STACEY R. 
Rating:
5.0

All the up sell on the web site is tiresome. This is the 2nd time that the centralized reservations picks the furthest one from my location. It is a terrific place but I would bet the three closer ones had the same equipment available.

David P. 
Rating:
5.0

Staff was amazing and very helpful and knowledgeable.

Thomas D. 
Rating:
3.0

Customer did not leave a comment.

Riley P. 
Rating:
5.0

Super easy drop off. No hassles, loved it!

Jason B. 
Rating:
5.0

We have had the best experience with U haul during this move! My husband is disabled and the drop off location was accommodating and understanding. We will recommend this location to everyone who needs a rental truck

Allison S. 
Rating:
5.0

Customer did not leave a comment.

Benson H. 
Rating:
5.0

Customer did not leave a comment.

Patricia T. 
Rating:
5.0

Have rented here before - they are always very helpful! Great job!

Gloria W. 
Rating:
5.0

Customer did not leave a comment.

HAROLD A. 
Rating:
5.0

Great to have the equipment needed for the job

Aaron S. 
Rating:
5.0

Super nice employee who helped me even though the location had just closed. Easy access off freeway and convenient location.

Kristy O. 
Rating:
4.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Roger was very helpful and took the time to walk through everything with me as the rental period was over a 3 day weekend with the business closed and pickup delivery would be after hours. Friendly and great service . I highly recommend this establishment .

Jamak S. 
Rating:
5.0

Very friendly.

Richard F. 
Rating:
5.0

The only Uhaul place in town I will do business at.

Russell G. 
Rating:
5.0

Smooth sailing from start to finish.

Mike P. 
Rating:
5.0

The uhual rental spot I went to was amazing. The two gentlemen that worked there were courteous and helpful and I don't think I've ever had a more seamless transaction. Thanks.

Jennifer S. 
Rating:
5.0

Customer did not leave a comment.

ROBERT L. 
Rating:
3.0

We were incorrectly advised at your Old Town Temecula location that the 8' truck included a 2" towing ball and hitch.The Jefferson location said that was not accurate. I made the online reservation to pick up at Old Town but on arriving there, they told us that the truck wasn't there but at the Jefferson location. We had received no prior notification of this.

HELEN S. 
Rating:
5.0

Customer did not leave a comment.

Renee B. 
Rating:
5.0

Good customer service

a M. 
Rating:
5.0

Customer did not leave a comment.

ALFREDO J. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN C. 
Rating:
5.0

Leif rental was friendly and good service.

Marc B. 
Rating:
5.0

I rented a trailer and it was just what I needed. I will rent here again.

Jefferson G. 
Rating:
4.0

Customer did not leave a comment.

LEONARD R. 
Rating:
5.0

Customer did not leave a comment.

DONALD K. 
Rating:
5.0

Customer did not leave a comment.

JAMES K. 
Rating:
5.0

Very professional, family owned location. Good job.

RICHARD W. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL W. 
Rating:
5.0

Customer Service was Excellent, the Staff was world class! Felt like a family environment and i was welcomed to the family. they took care of everything seamlessly. Thanks Roger and Steve...

VICTOR M. 
Rating:
5.0

Customer did not leave a comment.

Stephanie W. 
Rating:
5.0

First rate well maintained equipment!

RON V. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM W. 
Rating:
5.0

Customer did not leave a comment.

DEBBY D. 
Rating:
5.0

A great experience No waiting for the closed trkr Everything including bright LED lights worked perfectly Nice people to work with.

Stephen G. 
Rating:
5.0

Fastest U-Haul experience I've had. Highly recommend

Dan A. 
Rating:
5.0

Cool guy at the front desk!

MASSIMO S. 
Rating:
5.0

We had a very positive experience with our rental trucks. This is the best U HAUL store we have ever used. I highly recommend using them for all your moving needs.

KAREN H. 
Rating:
5.0

The staff is so kind and efficient

EDGAR M. 
Rating:
5.0

Customer did not leave a comment.

Valentina B. 
Rating:
5.0

Customer did not leave a comment.

JACOB F. 
Rating:
5.0

Customer did not leave a comment.

FRANK R. 
Rating:
5.0

Customer did not leave a comment.

KATHRYN K. 
Rating:
5.0

Customer did not leave a comment.

Ian Y. 
Rating:
5.0

Greaat crew - have rented there before and they are very helpful!

Gloria W. 
Rating:
5.0

Customer did not leave a comment.

diane G. 
Rating:
4.0

Customer did not leave a comment.

bruce M. 
Rating:
5.0

Definitely use this Uhaul location! I've been to the others in the Temecula valley and this manager is FANTASTIC! Goes above and beyond to make sure everything goes well and will go the extra mile to resolve any issues. HIGHLY RECOMMEND!

Brian S. 
Rating:
2.0

The mileage was off. I was told and contracted for 1/3 tank, but it was barely over a 1/4. Drive away thinking it was going to go up but the gauge never moved. Be mindful of what they list on the contract. This was shady

CHRISTINE H. 
Rating:
5.0

Doing a great job. All great!

CHERYL A. 
Rating:
5.0

Customer did not leave a comment.

BRITTNEY M. 
Rating:
5.0

The truck did not have cruise control. I drove it from Florida to California, cruise control sure would have been nice. Also the truck only had a basic AM/FM Radio receiver with no way to plug in M3P's, iPads, etc. Adding cruise control and an updated sound system would be nice. Also the handle on the glove box broke but I fixed it for you.

Paul M. 
Rating:
5.0

Clean the inside of the trailer. Good things I had blankets to lay on the floor. The outside was very dirty also.

Bill C. 
Rating:
5.0

Excellent customer service, easy online reservation system, simple return!

Jennifer W. 
Rating:
4.0

I had to swap the drivers side windshield wiper with the passenger side when I hit rain. Both are in need of replacement. The Ford 650 truck is great, but it needs a USB phone charger badly. The truck is annoying when going downhill. It constantly shifts down to help reduce speed, way beyond what is needed. Often at 50 MPH it would shift down so much the engine was over 4000 RPM and once red-lined.

E Alan F. 
Rating:
5.0

Customer did not leave a comment.

Mike H. 
Rating:
5.0

This was a great and friendly location, they made out move a lot easier.

Sarah C. 
Rating:
5.0

Customer did not leave a comment.

Nathan M. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

Charles U. 
Rating:
5.0

Fast, prompt and over the top service. Thanks again....

Kenan D. 
Rating:
5.0

Employee was very helpful and had U-Haul ready. More stores should follow his practices. He puts pride in his work and that is admired. Truck had engine knock and I wish was addressed but was not the employees fault as far as I'm concerned

Dylan R. 
Rating:
5.0

Steve at the pick up location went above and beyond to make sure I was taken care of. He got there early, called around to try and find a closer location to pick up my car hauler and also made sure I had blankets etc. Would highly recommend this location and Steve in particular.

Lauren B. 
Rating:
5.0

Trailer was not well suited for a light load like I had. Would be nice to have that as an option.

Jeffrey K. 
Rating:
5.0

Very fast service.

Frank R. 
No reviews have been submitted for this location.

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