Customer Reviews for Kwic Rentals

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Kwic Rentals

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ANDREW C.
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KIMBERLY B.
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BRIAN N.
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Best U-Haul in the area

ENRIQUE D.
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Awesome customer service. Very friendly and professional.

Cecilia G.
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Uriel J.
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Mobile pickup using phone browser ( Verizon network) would not pick up location. Truck needs servicing. Could not get through to the call center when we were experiencing issues with mobile pickup

Rigoberto C.
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Great professional staff. Outstanding service

STACEY R.
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These guys are great - ready to go. Quick transaction.

David P.
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All the up sell on the web site is tiresome. This is the 2nd time that the centralized reservations picks the furthest one from my location. It is a terrific place but I would bet the three closer ones had the same equipment available.

Thomas D.
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Staff was amazing and very helpful and knowledgeable.

Riley P.
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Jason B.
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Super easy drop off. No hassles, loved it!

Allison S.
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We have had the best experience with U haul during this move! My husband is disabled and the drop off location was accommodating and understanding. We will recommend this location to everyone who needs a rental truck

Benson H.
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Patricia T.
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Gloria W.
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Have rented here before - they are always very helpful! Great job!

HAROLD A.
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Aaron S.
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Great to have the equipment needed for the job

Kristy O.
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Super nice employee who helped me even though the location had just closed. Easy access off freeway and convenient location.

David D.
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Jamak S.
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Roger was very helpful and took the time to walk through everything with me as the rental period was over a 3 day weekend with the business closed and pickup delivery would be after hours. Friendly and great service . I highly recommend this establishment .

Richard F.
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Very friendly.

Russell G.
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The only Uhaul place in town I will do business at.

Mike P.
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Smooth sailing from start to finish.

Jennifer S.
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The uhual rental spot I went to was amazing. The two gentlemen that worked there were courteous and helpful and I don't think I've ever had a more seamless transaction. Thanks.

ROBERT L.
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HELEN S.
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We were incorrectly advised at your Old Town Temecula location that the 8' truck included a 2" towing ball and hitch.The Jefferson location said that was not accurate. I made the online reservation to pick up at Old Town but on arriving there, they told us that the truck wasn't there but at the Jefferson location. We had received no prior notification of this.

Renee B.
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a M.
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Good customer service

ALFREDO J.
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JONATHAN C.
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Marc B.
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Leif rental was friendly and good service.

Jefferson G.
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I rented a trailer and it was just what I needed. I will rent here again.

LEONARD R.
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DONALD K.
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JAMES K.
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RICHARD W.
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Very professional, family owned location. Good job.

MICHAEL W.
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VICTOR M.
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Customer Service was Excellent, the Staff was world class! Felt like a family environment and i was welcomed to the family. they took care of everything seamlessly. Thanks Roger and Steve...

Stephanie W.
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RON V.
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First rate well maintained equipment!

WILLIAM W.
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DEBBY D.
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Stephen G.
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A great experience No waiting for the closed trkr Everything including bright LED lights worked perfectly Nice people to work with.

Dan A.
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Fastest U-Haul experience I've had. Highly recommend

MASSIMO S.
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Cool guy at the front desk!

KAREN H.
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We had a very positive experience with our rental trucks. This is the best U HAUL store we have ever used. I highly recommend using them for all your moving needs.

EDGAR M.
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The staff is so kind and efficient

Valentina B.
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JACOB F.
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FRANK R.
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KATHRYN K.
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Ian Y.
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Gloria W.
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Greaat crew - have rented there before and they are very helpful!

diane G.
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bruce M.
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Brian S.
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Definitely use this Uhaul location! I've been to the others in the Temecula valley and this manager is FANTASTIC! Goes above and beyond to make sure everything goes well and will go the extra mile to resolve any issues. HIGHLY RECOMMEND!

CHRISTINE H.
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The mileage was off. I was told and contracted for 1/3 tank, but it was barely over a 1/4. Drive away thinking it was going to go up but the gauge never moved. Be mindful of what they list on the contract. This was shady

CHERYL A.
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Doing a great job. All great!

BRITTNEY M.
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Paul M.
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The truck did not have cruise control. I drove it from Florida to California, cruise control sure would have been nice. Also the truck only had a basic AM/FM Radio receiver with no way to plug in M3P's, iPads, etc. Adding cruise control and an updated sound system would be nice. Also the handle on the glove box broke but I fixed it for you.

Bill C.
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Clean the inside of the trailer. Good things I had blankets to lay on the floor. The outside was very dirty also.

Jennifer W.
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Excellent customer service, easy online reservation system, simple return!

E Alan F.
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I had to swap the drivers side windshield wiper with the passenger side when I hit rain. Both are in need of replacement. The Ford 650 truck is great, but it needs a USB phone charger badly. The truck is annoying when going downhill. It constantly shifts down to help reduce speed, way beyond what is needed. Often at 50 MPH it would shift down so much the engine was over 4000 RPM and once red-lined.

Mike H.
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Sarah C.
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This was a great and friendly location, they made out move a lot easier.

Nathan M.
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John M.
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Charles U.
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Kenan D.
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Fast, prompt and over the top service. Thanks again....

Dylan R.
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Employee was very helpful and had U-Haul ready. More stores should follow his practices. He puts pride in his work and that is admired. Truck had engine knock and I wish was addressed but was not the employees fault as far as I'm concerned

Lauren B.
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Steve at the pick up location went above and beyond to make sure I was taken care of. He got there early, called around to try and find a closer location to pick up my car hauler and also made sure I had blankets etc. Would highly recommend this location and Steve in particular.

Jeffrey K.
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Trailer was not well suited for a light load like I had. Would be nice to have that as an option.

Frank R.
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Very fast service.

Maria R.
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Always great customer service and professional

Jeffrey B.
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MARIA R.
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Just friendly and professional

Paul S.
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Thomas H.
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Staff here is always friendly and helpful. We have used them several times over the past 3 yrs. and will continue to use them whenever we need. We also refer new business to them as our friends or neighbors ask for recommendations. They do a great job!

Stuart M.
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Christopher C.
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Great assistance and customer service.

Richard W.
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Hector Z.
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The staff at this office was great. They provided fast service; I was in and out in just a few minutes.

Douglas A.
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Stephen Falkner S.
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Jeremy D.
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Everything went so smooth the whole process from start to finish thank you Kwic Rentals for all the help.

Gaylord F.
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Julie P.
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Kathleen B.
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Dawn H.
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Mario B.
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Rebecca W.
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Self returns are terrible....this location isnt lit well and I wasnt sure where to park a huge truck....

Michael T.
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The guys at the counter were very helpful and made the rental / return process easy!

Alex S.
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Wayne S.
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Ronald R.
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Very friendly and positive experience.

Vernon M.
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Michael A.
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Crystal B.
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Vila S.
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No reviews have been submitted for this location.

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