Upon my arrival, the Uhaul staff was ready to provide service. They walked through all the charges, reviewed mileage and equipment cost and provided insurance options. The staff are personable and very friendly... it's always like visiting with a neighbor.
LAVERN G
Customer Reviews for LaBarre Construction
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It’s hard to get pics when renting/returning in such a tight parking lot. I don’t think there’s really a solution, but the photos end up awkwardly artistic
Daniel SA lot of the following has to do with the overall experience and some of it DOES reflect either the Tin Cup location or the return location/process.....this should not be considered solely reflective of the return location service. I did not intend to rate the cleanliness, personnel or recommendation as we returned after hours and did not have any interactions with anyone at the location but this review requires a response so you get what you get. 2. The van was returned Saturday the 9th at approx. 6:45pm to the location in Woodland Park (not Sunday the 10th as reflected on the closing invoice). I tried twice to do this via the app but both times it hung up at the last page where it said “please wait while we update your records”. I spent more than 15 minutes on hold waiting for a uhaul representative. That person did confirm that the truck had been returned. I also asked for a call-back while I waited on hold – that was supposed to come in 18 minutes but did not come for more than 40 minutes. 3. No one said anything about mileage charge for “extra mileage” although I will say that upon looking closely at the fine print, I do see it on the rental agreement that was emailed/texted to me. None-the-less, the truck was also returned with more gas than what was in the vehicle when I rented it so I should have a credit for that (see pictures of dashboard at pickup and at return. As you can see the gas when rented was BELOW the half tank mark, both here and on the contract, while the gas at return was AT the half tank mark, representing at least 2-3 gallons of gas (at $439/gallon, that’s a credit back to me of $13.17). 4. I find the $25.00 cleaning fee to be egregious for folding blankets. The van was returned with no trash or other stuff in the van or the cab, only the blankets that needed to be folded, and all were clean with no dirt or other damage. Frankly, I am disappointed with the rental experience with uhaul for this move. The initial rental was a difficult process given the renting agency had plenty of time to ensure my entire rental was available. It was clear that the person running the store did not care and took a very “Too bad, so sad, not my problem” attitude regarding unavailable furniture pads. The added mileage charge was unreasonable – I could MAYBE understand if the rental was from Golden to Woodland Park but the actual mileage on the truck was something like 300 miles – that is not a real one-way rental. But to charge $1.00 per mile for a 15 mile difference is obnoxious and unreasonable. In any case, that extra charge should be explained ta the time of rental so that a reasonable renter would know what the potential extra charges would be and could consider if they had to make a short side trip to a storage unit plus a residence and could agree to a slightly larger mileage allowance (again within reason). Lastly, the return process was a pain in the backside – very slow responses from uhaul, no acknowledgement that I had already commented in the return about the mileage fee vs extra gas, and no closure on the app for having successfully returned the vehicle. Customer service , when the FINALLY connected was okay but this was a much more painful process that should have been the case. Overall, while we got the move done, it was made much more difficult by the uhaul locations we dealt with (except for the location at 15500 W Colfax) and uhaul customer service. I question whether to ever rent from uhaul again.
Peter LIt was a great experience renting from this location m, no need to change anything
CLAYTON SGreat customer service! Outstanding attitude!
Beverly HThe best ccustomer service
Ricci BPerhaps have a locking strap for the dolly to attach to. It was all over the place while I was driving the empty truck. Very noisy too! Everything else went well.
Patricia KWe got there at a little before 9:30am, and Jolene was cheerful, efficient and helpful! I was in my truck in less than 10 minutes and after I took pictures, I was on the road! Thank You so much for making this move so unbelievably smooth.
MEGAN OCheckout process was very smooth. The truck operated with no issues and performed as expected. Everyone answered any questions I had, so I felt good about the whole experience.
James FMy husband said it was super quick. I hope this location is not going away anytime soon. I saw a sign in the front that seemed to indicate the location is sold to a Budweiser brewery. Also, one thing to note.... We had to move up our rental in October 2025 by 1 week. The staff at this location was very instrumental in helping us do that. Thank you.
Sheryl LBe on time to open business.
PHILIP PTrailer was in good working order just dirty on outside. No problems with staff, equipment or having to extend rental. App and personnel were helpful. Thanks for help.
CARL SThe staff was great to work with !
DAVID BWell done
STEVEN GALWAYS a great experience. Everyone is super helpful and nice. The best U-Haul place I’ve been to.
ANNAE BManager was solo on a very busy morning. Jeff jumped in to help. I was not notified that I could have a free months rent at my destination.
ROBERT LCustomer service from this location is phenomenal. They are so helpful and kind. I’ve used them on several occasions and plan to use them anytime I have moving needs in the future. I can’t recommend them enough. 10/10⭐️
Tina ZFriendly professional service. Trailer had not been washed but had just been returned.
Dean HVery easy turn in.
RONALD RThe cost to rent a U-Haul is getting ridiculous crazy high. I was going to rent a truck and trailer but I was going to be over $3000
NATHAN ENothing. I've used this facility and its equipment several times. Each time, I'm greeted professionally, cheerfully and with care. The U-Haul Associate is always helpful and clear about what I'm scheduled for and the expectations. They're also very humorous ...very delightful group.
LAVERN GHelpful staff, easy check-out process.
RAYMOND DThe U Haul team at this location are exceptional. They covered every detail and provided friendly assistance.
PETER LFix the entry concrete by the door.....smiles
DAVID HJeff was fantastic and very accommodating. He made this the best experience I've ever had with U-Haul. Thanks, Jeff!!
OMAR DEverything was great. The Uhaul service provider was friendly and very helpful. She promptly completed the transaction, provided instructions and sent me on my way.
LAVERN GSmall town awesomeness. Place and staff are perfect.
BART MJeff as great helping my wife and father at this facility, thank you for all your help.
DENNIS SThe Woodland Park team is excellent. They were able to work with my schedule and get me what I needed, when I needed it. Just a good group of folks to work with. Highly recommend!!
IRA EGreat help
ASHLEY MNothing, service was excellent!
RAYMOND DThe worker (sorry, I didn't catch his name) was extremely cool, friendly and helpful in parking/backing up the trailer. He took care of the paperwork after we left. We were not there more than ten minutes. Again, another smooth segment of our rental experience.
RICHARD MGreat service and conveniently located. Trailer was in great shape and clean.
MICHAEL CLove the updated app!
GERTRUDE DAs always, this was a smooth transaction. Thanks!
KRAIG DI forgot the young man’s name but he was Very professional and courteous for my needs. Great man to have on Your Team.
GEORGE GEXCELLENT CUSTOMER SERVICE!
Scott AOpen at eight not nine for those who can't do overnight.
DOUGLAS HEverything was perfect
Karol MWe did not actually interact with any staff here at this location, we did the drop off electronically. It the location was convenient and looked nice
Tricia RI did not give the highest overall rating as the site is somewhat limited with what it offers. However, the staff and available equipment were both excellent. I will be using them repeatedly as my "go to U-Haul" service.
ROBERT UVery professional and pleasantly nice.
KEVIN HGoing to use again
DOUGLAS HTrailer lights not working tires blew out on the way from Colorado to Florida roadside assistance did a decent job
WILLIAM HStaff there is great!
Curtis DExcellent experience
VICTOR FExtremely courteous and helpful staff. Made everything easy tor me.
SAMUEL F