Customer did not leave a comment.Kelly S. | Overall Experience
Customer Reviews for Lake Powell Boat RV & Mini Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service. The gentleman assured me and provided assistance after buisness hours. Exceptional service and will provided return buisness with the Boat Storage people. Issues, But, lack of trucks provided by U-Haul to this buisness. What I mean is this place is gambling on people dropping off a 20 Foot or bigger U-Haul truck for them to provide to other customers. This personally affected my visit and experience. For a in-town request, I was informed by U-Haul customer service that the only available truck would be in Kanab, UT which is 70 miles away. Therefore for a basic â€œin townâ€ rental my wife and I had to drive my personal car to Kanab for me to pick up the truck I needed and then proceed to drive back to Page, AZ with the 20 foot truck and my personal vehicle following me back. Waste of gas and a waste of my time. The customer service provided me an additional day free of charge but that didn't include additional mileage charges. U-Haul managers and higher ups please understand that this is a flaw in your truck share program and also a huge inconvenience to your buisness partners providing you business. Send them trucks and equipment they need so, the CUSTOMER DOESN'T TAKE THE BURDEN. Of course we could have went elsewhere, anywhere else to rent a truck but, in a small town not possible. Please assist your customers based apon region and availability.Jonathan Y.
Michelle and Bert were absolutely wonderful to work with. Helpful and caring people.robert B.
If a vehicle has a check engine light on should be fixedRichard K.
Just continue doin what your doing. MachelleChris R.
The people at this location went way beyond the norm to help us. I would recommend them in a heartbeat. They have your backJeffrey E.
Customer did not leave a comment.Eugene P.
I did not have personal experience with the questions above. I had to answer these in order to submit my feedback. However, the Store Manager responded quickly to my concern.Very good service.DEBORAH R.
Easy experience to return this vehicle! No surprises. Bert was awesome!Daniel S.
Customer did not leave a comment.LUZ B.
The best rental everJohn D.
Easy to do, great, extremely helpful staff. Definitely will use them again.DONALDT M.
Very helpful. Easy to rent from.awesome workers.Elgelita W.
Customer did not leave a comment.Louise R.
Employees at the lake Powell site were excellent, people I talked to on the phone for traffic and other things were rude and uncaring.Claude F.
Very friendly and professionalDoug S.
Customer did not leave a comment.THOMAS P.
The entire U-Haul team in page is great!!!Donald M.
Customer did not leave a comment.Virginia Y.
Customer did not leave a comment.Tracy D.
Customer did not leave a comment.Irod F.
Nothing. The service was great!Marilisse B.
Customer did not leave a comment.Dannison B.
Awesome customer service. Incredible staff.John S.
When we picked up the uhaul she was 30 min late. Uhaul was not clean and ready we had to wait again for her to clean it. She gave us another day and said she will not charge us which she did. She said to engage parking brake while towing which started smoking and ruined my rear brakes. Then we hit rain and passenger side wipers didn't work. I'm VERY VERY VERY DISAPPOINTEDKellie F.
Michele was the kindest most understanding and helpful person. She made a very stressful situation so much better. She deserves a 20 out of 10 rating. Could not have been better.Prescott N.
Just keep doing what you're doing.Jose H.
Nothing, the personal were great!Barry Alan S.
Bert Argyle was a pleasure to deal with. He was very helpful and I would definitely recommend others to this location. I appreciate his willingness to work with us.Nicholas C.
Very kind staff and also helpful on what to do to drop off Uhaul truck.Christopher C.
Customer did not leave a comment.charlene C.
Customer did not leave a comment.Majid M.
Customer did not leave a comment.Perry F.
Bert Argyle was extremely helpful getting us a trailer on short notice. He thoroughly explained how to hook up the trailer and he answered all our questions.Mark B.
Mr. Argyle was very friendly and informational.Diserai W.
A very pleasant experience from a nice family operated business. Very helpful people!Timothy J.
Excellent service, took the time to explain everything. Very friendly and informative.Brian S.
Individual locations are usually good. U-Haul's reservation system is the problem. I reserved the car hauler over a month in advance. I was supposed to pickup in Tucson. A day and a half before our move, I get a call saying there is no trailer for us. None within 200 miles in fact. No help finding one either. We lucked out that we happened to be in Page and in a panic, called this location and they had a trailer available for immediate pickup.Tim H.
Customer did not leave a comment.HO C.
Super nice experienceVALERIE B.
Customer did not leave a comment.Teresa B.
Customer did not leave a comment.Don H.
Customer did not leave a comment.Sheldon P.
Customer did not leave a comment.WILLIAM B.
Customer did not leave a comment.Roy S.
Customer did not leave a comment.GARY Y.
Customer did not leave a comment.Laura D.
Not a thing! Everything went very well and smoothly. The agent explained everything to me and showed me how to use the truck options. The trip went smoothly even though it snowed all the way to my destination.Debbie K.
Will returnTerry M. | Overall Experience
Customer did not leave a comment.Margaret K.
Customer did not leave a comment.Curlinda B.
Customer did not leave a comment.Mike Hommer F.
Online check in at a rural location makes self check in hard when you loose cell connection and have to do the whole process all over again but guess that is expected when the business is closed. Too back U Haul wants to charge an exta $20.00 to wait to return when the business is open:(.Brenda S.
Customer did not leave a comment.VELMA L.
Not a thing!ZACHARY M.
Bert Argyle is excellent. He goes out of his way to take care of his customers!LEHAMAN B.
Customer did not leave a comment.TOBY T.
Customer did not leave a comment.Andre G.
Customer did not leave a comment.SAMUEL R.
Rented 4 UHAULS for a one way out of state move. Dropping off no issues. I have to say the availability of UHAULS in the desired size frustrating. Had to drive almost an hour so availability issues, and UHAUL locations seem to not be on the same page. Called numerous places in the system they had inaccurate information.. one location would say they had this size available would call and nope no availability.. I got the run around, won't blame anyone just very inconvenient. This location great, moving with UHAUL a headache.STEVE T.
Great assistanceWARREN V.
Customer did not leave a comment.IDALIZ G.
Customer did not leave a comment.Carol T.
Fantastic customer service and a great rental experience.RYAN R.
Done a very good jobMARY B.
Customer did not leave a comment.David J.
Everything was good and they were very helpful.KENNETH H.
Customer did not leave a comment.Michelle K.
Customer did not leave a comment.MARK HENRY W.
Customer did not leave a comment.Fred W.
Fantastic service, friendly, respectful and professional!AMY C.
Keep the friendly staff employedGale M.
Customer did not leave a comment.Joe M.
Customer did not leave a comment.BAMBI B.
no one at the drop off location, had to leave a phone message, re the drop off tried to contact to make this my pick up place but no answer via phone received a call back several hours latercarol J.
Customer did not leave a comment.Robert B. | Overall Experience
Customer did not leave a comment.HARRY B.
This guy SUPER helpful and understood the nightmare we'd been through!Monica H.
Nothing can be improved, in my opinion. Page AZ Uhaul representative Bert Argyle exceeded any expectations! I found myself in an unexpected situation and Bert was an active listener and problem solver. It felt like I had gained a friend who actually cared about helping with the process and procedures of renting a Uhaul and car dolly. Bert assisted clearly and concisely with the safety protocols so I was able to arrive into Spokane, WA with confidence. I can't thank Uhaul, Bert and his manager enough!!KELLE W.
Bert, behind the counter was very helpful and accommodating. I would like having him as an employee of mine. This U-haul facility is better due to his efforts.Hugh M. | Overall Experience
Great service!LISA H.
A few weekend hours would be nice, because the app or wifi access don't always work. However, I understand if the volume doesn't support that.Marsha A.
The people are very helpful and our rental was in good condition with no issues. We were able to get our rental out and returned in two hours.HARRY L.
Bert was great!SCOTT S.
Burt was excellent. He went overboard in resolving my drop off.Robert B.
the man working the counter gave amazing serviceJOHN E.
Nothing at this facility! These people were kind and helpful, they went above and beyond to make sure I had everything I needed. Thanks again for everything!Morgan K.
Customer did not leave a comment.CONNER N.
Customer did not leave a comment.ROBERTA R.
Staff has always been awesome and helpful!!! for many years!Laura C. | Overall Experience
Super friendly and helpful:)LISA H.
Customer did not leave a comment.Randall R.
Burt was great to work with, he had excellent customer service skills. Felt very comfortable doing business with him and would recommend him specifically to anyone looking to rent a truck.LANCE P.
Customer did not leave a comment.Bryan B.
Didn't have to let the finger everything was great everybody was really niceSPENCER W.
Bert was one of the best Uhaul representative I ever cane across. He's skilled at understanding customer needs and goes extra mile to make sure customer is satisfied. I was stranded and feeling lost until I came across him. Hes a gem a of a person and really deserve the best!! Many thanks again Bert & may God bless you for helping us.Naba M.
Customer did not leave a comment.DRAGAN L.
2 people working instead of 1. Very busy place. Bert was so professional, knowledgeable, personable and went above and beyond. His a keeper!SANDRA J.
Fix your truck share app. Hire some one to actually answer the 800 numberJOHN B.
I don't know.Joneldia S.
The people at uhaul where super friendly, fast, and easy to understand. They walked us throu what needed to be done while using equipment with no confusion. Where super polite with any questions we had. I would recommend and use again.SHANDIIN S.
My check in process was very very long, first I dropped off the truck Saturday evening around sunset and attempted to check in equipment and failed , we had diner plans with helpers and family so I returned at aprox 8:45 and started the process again, which failed so I ended up calling for assistance and after 45 minutes on hold I talked to a National rep who right away knew the problem with my iPhone got my setting to the right place and completed the checkin at 9:59 pm, oh but that's not all I received a call from uhaul the next day at aprox 4 pm from a delightful young lady asking if I needed more time to check my truck in as it was listed as not being checked in yet? So she completed that process. Not to mention the rental problems I had from the get go talking to. A Misty I believe her name was she got my contract all messed up and was never around in the days just before my pickup date to straighten out what was a messDaniel C.
Great people, awesome customer service.Kirby E.
Great customer service! Even though I returned the truck a day before they expected, they were very accommodating. It took only seconds to return the truck.Daniel W.
We had such a positive experience with u haul, the people we're very respectful, nice and we'll informed about the equipment. I will always use and recommend u haul services to everyone I know. Thank you so much. Oh and the pricing is GREAT.Dean O.