Customer did not leave a comment.Dotun O.
Customer Reviews for Lakeshore 76
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had issues with picking up my reservation. Waited there for about 40 minutes before I was able to get the keys. Error on the app. Also told me it was due to the previous renter not closing out preoperly.Had to call 1800 uhaul number where there was a 30 minute wait, when they call back it says you are being connected and it still took additional 15. The images for the condition of the truck were not current as it did not show the scrapes that were on the truck. Cup holders . Window opener and parts of the seats were sticky, also dog hair all over The workers at this pick up location were great and did their best.brian T.
Customer did not leave a comment.Mark S.
Picking up the vehicle was impossible took over 50 minutes once I arrived at my reservation time. Which was 10:30am. Verifying was impossible, need to have the person who gives you the keys know more of what's going on. He had no clue what to do when it took so long to pick the vehicle. Dropping off was super easy make the pick just as easy and this process would be so much easier.Alyssa G.
Customer did not leave a comment.Zachary P.
I couldn't figure out how to change the time on the clock. It was off from daylight saving.Justina L.