Customer Reviews for Lakeview Auto Sales LLC
(U-Haul Neighborhood Dealer)

326 reviews

300 Business Rte 54 N   Eldon, MO 65026

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 5/15/2021 - 11/30/2021: Closed

Services at this Location:

Contact Us

300 Business Rte 54 N
Eldon, MO 65026

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 5/15/2021 - 11/30/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Tell the customer if he extends his drop off time by 3 hours he qill be charged for additional day. Not a happy customer.

JEFFERY P. 
Rating:
5.0

Customer did not leave a comment.

Jean D. 
Rating:
5.0

Customer did not leave a comment.

RHONDA C. 
Rating:
5.0

The lady in the office was very nice and helpful. Very pleased with the service

Matthew C. 
Rating:
5.0

Quick and easy. Truck was very clean.

Dawn E. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

It was great

KIRK S. 
Rating:
5.0

Customer did not leave a comment.

JAMES K. 
Rating:
5.0

I got excellent service and good quality equipment end it was an easy experience

Arthur O. 
Rating:
4.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

Darlene M. 
Rating:
4.0

I had to go elsewhere to purchase Reese hitch and ball...none available at pick up.

Elizabeth K. 
Rating:
3.0

windshield on truck had huge crack

Randall T. 
Rating:
5.0

Customer did not leave a comment.

Larry P. 
Rating:
5.0

Becky was great

Alfred T. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Had problems with tires! Didn't make it from Destination to destination. Had to get a trailer from my son n laws dad to get my stuff to new house. Talked with several different people at uhaul I got the run around from everyone I

Charlotte H. 
Rating:
5.0

All went well. Thanks to Becky.

Dale K. 
Rating:
3.0

The truck was clean for the most part. Windshield was filthy and had to be cleaned before I could continue down the road. The truck seemed to have a knock in the steering system as well as the check engine light came on about 50 miles into my trip and ran rough as heck. It used way to much fuel, the 20' bed wasn't even 1/2 full. I didn't have enough miles credit to get gas or get to the loading and unloading areas. The truck was way over priced and I was charged an additional 30$ for miles.. its obvious that uhaul has a well known name but their equipment is not in the best shape. I would have thought letting the service tech know about the mechanical issues he would have at least reduced the mileage overage.. not a good experience and glad I only needed it overnight.. very disappointed

robert B. 
Rating:
4.0

Customer did not leave a comment.

Debra J. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Customer did not leave a comment.

Robin B. 
Rating:
5.0

Customer did not leave a comment.

DAVID H. 
Rating:
5.0

Customer did not leave a comment.

Timothy F. 
Rating:
5.0

Customer did not leave a comment.

Shelly L. 
Rating:
5.0

Great hospitality thank you

Ronda T. 
Rating:
5.0

Becky, the lady who owns this franchise gave me very impeccable service, and extremely pleasant to do business with. She needs to be commended for her service, because she made my move a pleasure with no hassles!

Michael G. 
Rating:
5.0

If someone confirm a location to pick up a truck in advance and three days before there is no trucks available at the two sites (not happy). Then after travel 31 miles pass the location to get a truck and then back to load the U-Haul is not ok with me.

DANIEL N. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY P. 
Rating:
4.0

Approval confirmation on morning of pick up was very slow.

Roland S. 
Rating:
3.0

Customer did not leave a comment.

THERESA K. 
Rating:
5.0

Customer did not leave a comment.

Gary B. 
Rating:
5.0

Customer did not leave a comment.

Charles M. 
Rating:
3.0

Customer did not leave a comment.

Charles M. 
Rating:
5.0

The trailer had debris in it and bird droppings. I cleaned the debris out before returning it to the new location. I'm not upset about it, things happen, but just want it notated.

Sherian R. 
Rating:
4.0

Customer did not leave a comment.

TED B. 
Rating:
5.0

Customer did not leave a comment.

Mary H. 
Rating:
5.0

Customer did not leave a comment.

Gary B. 
Rating:
5.0

Very professional and helpful.

Tracey H. 
Rating:
5.0

Customer did not leave a comment.

Stephen N. 
Rating:
2.0

My problem is they should have been honest and upfront and stead of misleading. They contacted me at 10 email and said there may be additional charges. My reply I got in at 6 in the morning doctor's appointment at 8 it was 10 a clock when I got back and we were unloading and as soon as I got done I would return it I was thinking a couple hours. And if charge me for the time I was late that was fine or if they was going to charge me for another day that was fine too. And I would settle up with them when I got there. Reply back was that would be fine but they would be out of the office picking up a truck in Jeff City between 2 + 330. I was there at 3:30 to drop the trailer off after being up all night then hurrying to unload to try to make it by 2 and had to wait until 3:30 for them. And then was informed they were charging me for that day and additional day rental. Which was fine but I would have took my sweet time and returned it the next day if I was paying for a whole day rental. And I feel it's their neglect that they did not tell me that morning at 10 that I was paying for an additional day instead of leaving me in the dark until I got there I find that very uncourteous and unprofessional. Especially when I reference that in the morning if you are going to charge me an additional day that was fine they should have said then. Not get it here when you can

Mark G. 
Rating:
5.0

Customer did not leave a comment.

John A. 
Rating:
5.0

Customer did not leave a comment.

Jessica K. 
Rating:
5.0

Customer did not leave a comment.

Wayne R. 
Rating:
1.0

Respond to above ...

Christopher S. 
Rating:
5.0

Customer did not leave a comment.

Charles M. 
Rating:
5.0

Customer did not leave a comment.

Edward C. 
Rating:
4.0

Verizon cell coverage is not super great at this location so for mobile app users it can be difficult. Nothing this location can change.

John J. 
Rating:
4.0

Customer did not leave a comment.

Dawn G. 
Rating:
3.0

Customer did not leave a comment.

Penny S. 
Rating:
5.0

Customer did not leave a comment.

Alan A. 
Rating:
5.0

Every aspect of my experience was great. Becky explained the process of pick-up and return and made it easy to rent the truck. There were no glitches.

Dave H. 
Rating:
5.0

Customer did not leave a comment.

Gerald D. 
Rating:
2.0

Very rude representative. I'm sure I was overcharged. Grrr

samantha C. 
Rating:
5.0

Customer did not leave a comment.

TINA F. 
Rating:
1.0

I drove straight too my destination and went over my miles got charged for extra miles, u haul does not give enough miles for trip I will not be using this service again.

Dustin R. 
Rating:
3.0

the truck was clean and ready when we arrived. It would have been nice to have a little more explanation on the truck but we figured it out.

Susan B. 
Rating:
4.0

Customer did not leave a comment.

Darryl R. 
Rating:
5.0

Excellent service from a professional lady!

Billie N. 
Rating:
4.0

Customer did not leave a comment.

Regina S. 
Rating:
3.0

Customer did not leave a comment.

MARY B. 
Rating:
5.0

Friendly, knowledgeable woman in a easy to access and very clean location. One of the better U-Hauls I've been to!

Todd R. 
Rating:
5.0

Very nice owner. She is always extremely helpful.

John P. 
Rating:
5.0

Customer did not leave a comment.

Brianna F. 
Rating:
5.0

None. Good parking and easy to find.

jeremy T. 
Rating:
5.0

Customer did not leave a comment.

Rick S. 
Rating:
5.0

Rebecca the lady helping to rent the Uhaul at the location was very professional. Very likeable and explained the self check pick up direction which made it easy. Uhaul at this location is recommended.

Robin M. 
Rating:
5.0

Customer did not leave a comment.

michael S. 
Rating:
5.0

Customer did not leave a comment.

HAZEL W. 
Rating:
5.0

Customer did not leave a comment.

Steven B. 
Rating:
5.0

Customer did not leave a comment.

Eric B. 
Rating:
5.0

Customer did not leave a comment.

Daniel P. 
Rating:
4.0

Looked good for just having gone through a tornado. Becky was very friendly. Took care of our needs. Next time I need a truck, We are coming here.

KEVIN Q. 
Rating:
5.0

I couldn't give all the rating due to turning in the U-Haul after hours but the location is perfect and the key drop box was easily locatable.

Christopher B. 
Rating:
5.0

Customer did not leave a comment.

sandra C. 
Rating:
3.0

Customer did not leave a comment.

Bonnie S. 
Rating:
5.0

Customer did not leave a comment.

MARK L. 
Rating:
1.0

Field manager having an attitude towards a customer after all the issues we had to deal with. RIDICULOUS!

danika S. 
Rating:
5.0

Customer did not leave a comment.

Mark L. 
Rating:
3.0

Customer did not leave a comment.

Ryon H. 
Rating:
5.0

Customer did not leave a comment.

Allen H. 
Rating:
5.0

Agent very knowledgeable and friendly. Office very clean. Professional location.

Leo W. 
Rating:
5.0

Lowering the rates for a one way rental would be helpful. I really liked the trailer as it worked and handled great.

Byron S. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
5.0

Customer did not leave a comment.

Janna E. 
Rating:
4.0

Customer did not leave a comment.

Richard R. 
Rating:
4.0

The Lady was great, but the trailer looked like it had just gone through a mud bogging contest. There was a nice trailer next to it, but I got the farm version.

Russell C. 
Rating:
5.0

Customer did not leave a comment.

Liane V. 
Rating:
5.0

Customer did not leave a comment.

Roe H. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

dana S. 
Rating:
5.0

Customer did not leave a comment.

Eric W. 
Rating:
5.0

Customer did not leave a comment.

Connie T. 
Rating:
5.0

Customer did not leave a comment.

anthony W. 
Rating:
4.0

Customer did not leave a comment.

Sheila B. 
Rating:
5.0

Personal attention and excellent service.

Eric W. 
Rating:
5.0

Customer did not leave a comment.

Billy R. 
Rating:
5.0

Customer did not leave a comment.

Yin P. 
Rating:
5.0

Great customer service! Had trouble with the auto transport and he was extremely helpful!

Yin P. 
Rating:
4.0

Customer did not leave a comment.

John S. 
No reviews have been submitted for this location.

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