Neither pickup nor dropoff made me aware of the $20 "convenience fee" to be charged if I don't return via the app. It's buried in the fine print near the end of the novel ypu use as a contract. Your app is glitchy, both rental and return ends.
ERIC L
Customer Reviews for L&N Motors
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything’s good except satellite range area is very low for smartphones to open uhaul app.
MATTHEW FStop the rain ☔️ lol. I had a great experience.
Alberto aEverything was honestly perfect. L & N Motors was incredibly friendly and helped explained everything in a way a newbie like me could understand.
SEAN BI was charged for 2 days and only had the uhaul 5 hours.i believe that is cheating people out of money.i will never rent from uhaul again and I will tell my friend family an anyone that listens.
Edith C