Customer Reviews for Lang & Sons Body Shop
(U-Haul Neighborhood Dealer)

79 reviews

3019 Jean Lafitte Pkwy   Chalmette, LA 70043

(504) 684-7251

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(504) 684-7251

3019 Jean Lafitte Pkwy
Chalmette, LA 70043

Services at this Location:

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

DWAYNE W. 
Rating:
5.0

Customer did not leave a comment.

Emerson Q. 
Rating:
5.0

The UHAUL app would not let me pick up nor drop off truck with my phone. Lang & sons body shop was more than helpful making sure to do everything their self to allow me to pick up my reservation

Jacob M. 
Rating:
5.0

Customer did not leave a comment.

Emerson Q. 
Rating:
4.0

thanks to the office in Chalmette to help us with the confused dispatched team. thanks again Lag and Sons

Mark S. 
Rating:
5.0

Put a step on the big trucks so it is easier to get in. I am 5,ft 3 and it was all I could do to pull myself up in the seat. Plus The am 76 yre old

NANCY R. 
Rating:
5.0

Customer did not leave a comment.

DIONNE B. 
Rating:
5.0

Your home office needs improvement! I had No problem with pick up location. They were helpful and knowledgeable. Your home office and online was confusing and complicated. Checking in and out was a disaster. I've always used Uhaul and have Never had this much confusion or problems. Fix your online check ins and check out

Stephanie K. 
Rating:
5.0

Customer did not leave a comment.

Terry L. 
Rating:
5.0

Customer did not leave a comment.

chris H. 
Rating:
5.0

Some one stole the dolly, when I went to pick up the truck it was wiled open.

Eunice R. 
Rating:
5.0

Nothing you guys was very friendly and professional .

monique J. 
Rating:
5.0

Customer did not leave a comment.

Kyle O. 
Rating:
4.0

Customer did not leave a comment.

donald S. 
Rating:
5.0

Customer did not leave a comment.

brian G. 
Rating:
5.0

Nothing! Fabulous experience!

Felix F. 
Rating:
5.0

Customer did not leave a comment.

Bruce M. 
Rating:
5.0

Great service

Bruce M. 
Rating:
5.0

Customer did not leave a comment.

thomas N. 
Rating:
5.0

Customer did not leave a comment.

Steffany B. 
Rating:
5.0

Rosie was wonderful! I also talked to Kim at customer service for drop off and she was awesome!

Bernadette C. 
Rating:
5.0

JUST KEEP UP THE GREAT WORK

RICHARD F. 
Rating:
5.0

Customer did not leave a comment.

Angele R. 
Rating:
3.0

Customer did not leave a comment.

Raymond T. 
Rating:
5.0

Absolutely nothing. This location was about 20 minutes away from my home but the only one that had the truck I needed The office staff was friendly delightful and I plan on renting from this location at every opportunity.

Kimberlyn M. 
Rating:
5.0

The truck smelled like a barnyard and the ac kept going in and out.

Letitia J. 
Rating:
5.0

Nothing the service was beautiful,

James M. 
Rating:
5.0

N/a

Gene H. 
Rating:
5.0

Super nice!

Heather A. 
Rating:
5.0

Customer did not leave a comment.

laverne H. 
Rating:
5.0

Customer did not leave a comment.

Nicholas B. 
Rating:
5.0

Customer did not leave a comment.

John A. 
Rating:
5.0

Always have great service at that location.

Eshambralaqu W. 
Rating:
5.0

Customer did not leave a comment.

Charles L. 
Rating:
2.0

Before they close out a person receipts and go over charges before charged to a customer card

Brenda C. 
Rating:
5.0

Had an overall great experience and would recommend using them anytime!

Misty C. 
Rating:
5.0

Great service; friendly helpful staff.

Carol B. 
Rating:
5.0

Couldn't imagine.

Jude G. 
Rating:
5.0

Customer did not leave a comment.

katrina G. 
Rating:
5.0

Customer did not leave a comment.

Alana B. 
Rating:
5.0

Customer did not leave a comment.

Alana B. 
Rating:
5.0

My experience at this location was exceptional. I had previously tried the Uhaul in new Orleans on frontage road and it was a horrible experience. So glad Lang and sons were able to assist me, they went far above and beyond. Without them I would have selected a different moving option because of previous Uhaul experience in new orleans.

KAREN F. 
Rating:
5.0

Very easy pickup and drop off. The truck was farley new and clean.

Jarred S. 
Rating:
5.0

Customer did not leave a comment.

Glenn N. 
Rating:
5.0

Customer did not leave a comment.

Courtney F. 
Rating:
5.0

Customer did not leave a comment.

Rachel M. 
Rating:
5.0

Customer did not leave a comment.

Chris G. 
Rating:
5.0

Customer did not leave a comment.

Harold D. 
Rating:
5.0

Customer did not leave a comment.

Raphael Rufino M. 
Rating:
3.0

Customer did not leave a comment.

betty B. 
Rating:
4.0

Customer did not leave a comment.

ashley F. 
Rating:
4.0

Show the renter to the truck.

sybil B. 
Rating:
4.0

Friendly and professional service.

John S. 
Rating:
5.0

The location was great. U-Haul customer service was AWEFUL! Equipment not correct at confirmed location & date. Had to go to end destination to get correct size truck & drive to starting location causing extra mileage charge. Complete hassle at the last minute DESPITE THE PRINTED CONFIRMATION 3 DAYS BEFORE THE ACTUAL MOVE!

BARBARA D. 
Rating:
3.0

Customer did not leave a comment.

Cendra W. 
Rating:
4.0

Customer did not leave a comment.

Mitchell E. 
Rating:
3.0

It was not fair to charge me for extra mileage to go to the Chalmette to pick up and return as I had rented one 5 minutes from my house and U Haul cancelled that reservation and I was forced to go 20 miles out of my way to pick up ansd return--I think my account should be credited because of that--Frank Albrecht

FRANK A. 
Rating:
5.0

Customer did not leave a comment.

Arnold C. 
Rating:
4.0

Customer did not leave a comment.

KEVIN M. 
Rating:
3.0

nothing to improve

Billy W. 
Rating:
5.0

Customer did not leave a comment.

KAYLA S. 
Rating:
3.0

Customer did not leave a comment.

DAVIS J. 
Rating:
5.0

The staff was very friendly, helpful and accommodating. I will definitely recommend them and use them again. Thank you Rosie!

Brandy H. 
Rating:
5.0

Friendly staff explained all I needed to know. Professional and friendly.

Kristy K. 
Rating:
5.0

Great customer service. Keep up the good work!

Sabrina R. 
Rating:
4.0

Customer did not leave a comment.

HONORELLE H. 
Rating:
5.0

Customer did not leave a comment.

beth C. 
Rating:
5.0

Customer did not leave a comment.

ANGLEA K. 
Rating:
5.0

Thank you

BARBARA P. 
Rating:
3.0

The customer service was great, but the truck was filthy in the bed of the truck as well as the back of the truck. The ash tray so had cigarette butts in it and there was a moldy container on the floor on the bed of the truck.

laurie P. 
Rating:
3.0

Customer did not leave a comment.

LAURIE B. 
Rating:
5.0

Just really nice people!Makes a big difference when you're spending time and money.Very happy I went here!

danny V. 
Rating:
4.0

Give better rates it's too high I won't be renting again. But other than that the truck was clean and the people at the office were very helpful.

CORNELIUS M. 
Rating:
5.0

Customer did not leave a comment.

CAROLE K. 
Rating:
4.0

Customer did not leave a comment.

JAMES L. 
Rating:
4.0

Customer did not leave a comment.

CARLA G. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL Z. 
Rating:
3.0

A littlle cumbersome in getting equipment. Time consuming.

WAYNE K. 
Rating:
5.0

Customer did not leave a comment.

JERMI S. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top