Customer Reviews for Lanier Collision Center
(U-Haul Neighborhood Dealer)

21 reviews

4119 Browns Bridge Rd Ste B   Gainesville, GA 30504

(770) 287-0695

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(770) 287-0695

4119 Browns Bridge Rd Ste B
Gainesville, GA 30504

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Erick S. 
Rating:
5.0

Respond in kind to any of my multiple request to file an incident report at the corporate level(not retail) This is my third attempt, how does a customer facilitate an incident report ? Practices at the Neptune Beach & Mayport locations are horrific, not productive to stockholders equity and AMERCO as a company.

cliff G. 
Rating:
3.0

Customer did not leave a comment.

JOE H. 
Rating:
4.0

Customer did not leave a comment.

Eduardo M. 
Rating:
1.0

The trailer was not attached properly and came off the hitch . It swung around into the oncoming traffic lane and then hit my car.

LISA W. 
Rating:
5.0

Great pickup location. Friendly staff

George Monroe D. 
Rating:
2.0

Dropped off a trailer at this location and was charged a fee for the disconnect without being informed of the charge. No charge to connect as I was informed this was a part of the service but someone it was not the same at the drop off point. Had I known I would have disconnected the trailer myself. Poor customer service, wouldn't recommend this place to anyone. Received a receipt for the additional fee but still no receipt for my trailer usage. Also not knowledgeable on UHaul prices, overall substandard location!

Felicia J. 
Rating:
4.0

Customer did not leave a comment.

Kevin R. 
Rating:
4.0

Customer did not leave a comment.

JOANNA P. 
Rating:
5.0

The people working there are very friendly and easy to work with. I had a lot of trouble with the website

Jim T. 
Rating:
5.0

The young lady made our transaction very pleasent. I will be doing more business with the folks that are renting your equipment in the future. Thank You, JLW

Jeffrey W. 
Rating:
5.0

Very nice and helpful

Raymond K. 
Rating:
5.0

Customer did not leave a comment.

Chelsea P. 
Rating:
4.0

Customer did not leave a comment.

Clay T. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
3.0

Rep was very nice and kind, but trailer had not been cleaned out and had trash and wasn't swept. Also I had to pick up to attached to hitch and it was VERY heavy. Unit Seemed old and had bad shocks.

Marshall M. 
Rating:
4.0

Take care more of the costumers

Mateo C. 
Rating:
1.0

Customer did not leave a comment.

Collin N. 
Rating:
5.0

Customer did not leave a comment.

dean S. 
Rating:
5.0

Customer did not leave a comment.

dean S. 
Rating:
5.0

Customer did not leave a comment.

dean S. 
No reviews have been submitted for this location.

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