Customer Reviews for Larry Councils Garage
(U-Haul Neighborhood Dealer)

574 reviews

1770 US Hwy 17 S   Williamston, NC 27892

(252) 792-8976

Hours

  • Mon–Fri
    8 am–5:30 pm
  • Saturday
    8 am–12 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(252) 792-8976

1770 US Hwy 17 S
Williamston, NC 27892

Services at this Location:

Hours

  • Mon–Fri
    8 am–5:30 pm
  • Saturday
    8 am–12 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Mr Council was very friendly and respectful throughout the entire rental process. He was patient and didn't seem to mind taking the time to answer my questions about the difference in the sizes of the trucks. He was so helpful. The truck was ready on time and was clean and had a full tank of gas. I would highly recommend this business.

gertie B. 
Rating:
4.0

Everything went well

JAMES L. 
Rating:
5.0

Customer did not leave a comment.

Willie W. 
Rating:
5.0

Customer did not leave a comment.

Taylor C. 
Rating:
5.0

Customer did not leave a comment.

tasha B. 
Rating:
5.0

Customer did not leave a comment.

DEBORAH F. 
Rating:
5.0

Nothing, Larry Council was friendly, knowledgeable and assured I understood the operation and usage of the trailer.

Bill B. 
Rating:
5.0

Customer did not leave a comment.

Shakia F. 
Rating:
5.0

Customer did not leave a comment.

bridget R. 
Rating:
5.0

Customer did not leave a comment.

Jason S. 
Rating:
5.0

Customer did not leave a comment.

James N. 
Rating:
5.0

Customer did not leave a comment.

Paul P. 
Rating:
1.0

Truck was rented for 24 hrs not per mile. I was charged per mile. The guy was rude and very unsatisfied. Will never use again.

Dennis R. 
Rating:
5.0

Customer did not leave a comment.

Melissa G. 
Rating:
5.0

Customer did not leave a comment.

Derrek P. 
Rating:
5.0

Customer did not leave a comment.

jimmy B. 
Rating:
5.0

Customer did not leave a comment.

Wilma L. 
Rating:
2.0

Some confusion about the pick up point, had to drive out of my way to get the trailer.

braxton B. 
Rating:
5.0

Customer did not leave a comment.

Karen R. 
Rating:
5.0

Customer did not leave a comment.

Chad W. 
Rating:
5.0

Customer did not leave a comment.

Anna W. 
Rating:
5.0

Customer did not leave a comment.

Kimberly S. 
Rating:
5.0

Larry was great and very helpful! The regional office messed up my reservation and left me in a bad spot. Larry was patient and very helpful in straightening it out and was very considerate of the fact that I had to drive 2 hours to pick up a truck.

Tonnia S. 
Rating:
5.0

Customer did not leave a comment.

Ben T. 
Rating:
3.0

The address I received from the text from UHaul was wrong, or wrong enough that maps sent me to the wrong place. Mentioned it to him. The truck was not clean, stained and sticky all over.

Brad K. 
Rating:
5.0

Customer did not leave a comment.

Sherrelle B. 
Rating:
1.0

I was over charged

Bradley Y. 
Rating:
5.0

No problem getting checked in.

Arscott G. 
Rating:
4.0

Customer did not leave a comment.

THOMAS J. 
Rating:
5.0

Mr Council goes that extra mile And he is just great. I've rebuff rented 4 uhauls from him. Two from my college bound kid's 🤪

marilyn M. 
Rating:
3.0

Customer did not leave a comment.

sherwin C. 
Rating:
5.0

Larry was so great in helping me and I would recommend him for any U-Haul needs!!

Gayle G. 
Rating:
5.0

I had an excellent experience! Mr. Council was a professional staff person and he treated me with the utmost respect. I will approach him when I need the UHaul services again.

duane S. 
Rating:
5.0

Customer did not leave a comment.

Toni H. 
Rating:
5.0

Customer did not leave a comment.

Antoine G. 
Rating:
1.0

The owner or operator of this facility had possibly the worse attitude I've ever seen towards someone. Criticizing my on practically every question he asked. It was a complete joke and I'll never go there again

Tanner S. 
Rating:
5.0

Nothing

Vincent T. 
Rating:
5.0

Customer did not leave a comment.

christina P. 
Rating:
5.0

Great attitude; prompt service and helpful staff.

Clifford W. 
Rating:
5.0

Excellent service here. They were there bright and early enjoying their breakfast when I walked in. As soon as I walked in the gentleman stopped eating, hopped up, and got me what I needed to get me out the door.

Paige M. 
Rating:
5.0

Larry is very knowledgeable and experienced in Uhaul equipment

John M. 
Rating:
5.0

Nothing

Virginia L. 
Rating:
5.0

The only issue I had was to pick up the size truck I needed I had to drive further … which then counted against my miles… also the nearest location to deliver back the truck was further away which also counted against me… since I can't be responsible for Uhaul locations I had to pay extra

Bobby G. 
Rating:
3.0

Customer did not leave a comment.

Milbert M. 
Rating:
5.0

Customer did not leave a comment.

ALBERT P. 
Rating:
5.0

Everything went very well.

larry T. 
Rating:
3.0

Only one available the left light didn't work had to use it anyway.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Carol B. 
Rating:
3.0

Customer did not leave a comment.

RHONDA M. 
Rating:
5.0

Customer did not leave a comment.

APRIL S. 
Rating:
5.0

Customer did not leave a comment.

Antoine G. 
Rating:
5.0

Customer did not leave a comment.

Diane H. 
Rating:
5.0

Excellent service. Equipment found quickly and arrangements made.

Marion B. 
Rating:
3.0

Explain and make sure the customer understands the rental agreement.

Josette P. 
Rating:
3.0

The passenger side mirror was not adjustable so that I could see that side of the road. Told the site manager. If I am paying 89 cents per mile, why do I have to refill the tank?

beth D. 
Rating:
5.0

Customer did not leave a comment.

mary R. 
Rating:
5.0

Customer did not leave a comment.

RONALD M. 
Rating:
1.0

Customer did not leave a comment.

Nakeya W. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

Customer did not leave a comment.

LeAnn L. 
Rating:
5.0

This moving experience was made less stressful with the easy pickup and drop off.

Amanda L. 
Rating:
5.0

They cool

Charisse R. 
Rating:
4.0

Mr. Larry was great,but the truck sounded like it was about to blow up

sheila C. 
Rating:
1.0

I only used the u-haul for 1 hour to go 11 miles one way and back to pick up a lawnmower that I bought but didn't have a truck to get . I got charged for 65 miles paid 101.00 and literally only drove 25 miles I took a pitcher of the gas gauge before I left and it was the same when I returned. A total rip of if you ask me the guy told me he gave me the wrong keys that something was wrong and to go ahead and leave and he'll fix it that I should get a email with the price i told him when I went in there the miles and he said well I'll put at least 40 miles then ended up charging me for 65 miles I wasn't even gone long but an hour to pick up one thing drop it off at my house and took the u-haul right back he even said well you wasn't gone long

nicki D. 
Rating:
3.0

Customer did not leave a comment.

Lashanta W. 
Rating:
5.0

Happy that this location was able to help accommodate my request to get a vehicle. This location helped me avoid the hassle of waiting a very long time or traveling a distance farther which would have cost me more money at the very end.

Shareasa D. 
Rating:
5.0

Nice riding truck 🚒🚒

Janette B. 
Rating:
5.0

Customer did not leave a comment.

Milton B. 
Rating:
5.0

Customer did not leave a comment.

Jason V. 
Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
5.0

Customer did not leave a comment.

Daniel W. 
Rating:
5.0

Customer did not leave a comment.

Milton C. 
Rating:
4.0

Customer did not leave a comment.

Joseph S. 
Rating:
1.0

Stop charging people double and going into their checking account the next time this happened I will own a u-hual U-Haul service is sorry y'all took my money out of my checking account without my consent after I done paid for the U-Haul one time the company is sorry

Kenneth G. 
Rating:
5.0

Customer did not leave a comment.

jimmy H. 
Rating:
5.0

Customer did not leave a comment.

Tracy M. 
Rating:
4.0

I didn't get all my add ons. They did take it off bill but needed more equipment next time.

Joseph S. 
Rating:
5.0

Customer did not leave a comment.

Arthur M. 
Rating:
5.0

Customer did not leave a comment.

Arthur M. 
Rating:
5.0

Nothing everything was great.

Patricia C. 
Rating:
3.0

Customer did not leave a comment.

CASSANDRA P. 
Rating:
5.0

Customer did not leave a comment.

Shakiha R. 
Rating:
5.0

I was very pleased with my visit and I will recommend Larry's Councils Garage for U Haul service in a heart beat.

Miranda H. 
Rating:
5.0

Customer did not leave a comment.

Donnell A. 
Rating:
5.0

Customer did not leave a comment.

William W. 
Rating:
5.0

Larry was very helpful. MY car was dead after towing it 4 hours and he gracefully jumped it and helped to make sure I had no issues.

JOHN M. 
Rating:
5.0

Very Good Condition..Good Cheap Rate.Will Rent Again.

johnnie H. 
Rating:
3.0

Limited parking for return equipment, but otherwise convenient.

Wesley B. 
Rating:
4.0

Customer did not leave a comment.

Gerald M. 
Rating:
5.0

Great place and surface

Marc S. 
Rating:
5.0

Customer did not leave a comment.

Angela W. 
Rating:
5.0

Customer did not leave a comment.

Jon K. 
Rating:
5.0

Customer did not leave a comment.

Anthony F. 
Rating:
5.0

Customer did not leave a comment.

ROBERT A. 
Rating:
3.0

Customer did not leave a comment.

KELLIE H. 
Rating:
5.0

Great people and service at this location

Marc S. 
Rating:
5.0

Customer did not leave a comment.

Brian J. 
Rating:
5.0

I had hoped to pick up the vehicle from a closer location to my home; however, that was not possible. Mr. Council was very helpful and a true professional. He helped to make my experience a very positive one.

Kenneth M. 
Rating:
5.0

Customer did not leave a comment.

Roger T. 
Rating:
5.0

Mr. Council was so kind and very helpful. The truck we rented was clean and in great condition. Would recommend to any one who needs to rent a U-Haul.

Curtiss M. 
No reviews have been submitted for this location.

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