Customer Reviews for Larry J Gibson Inc
(U-Haul Neighborhood Dealer)

1,213 reviews

3218 W US 40   Greenfield, IN 46140

(317) 468-9545

Location Hours

  • Mon-Thur: 9 am - 5:30 pm
  • Fri-Sat: 9 am - 4:30 pm
  • Sun: 10 am - 1 pm
Special Operating Hours
  • 5/29/2022 - 5/30/2022: Closed

Services at this Location:

Contact Us

(317) 468-9545

3218 W US 40
Greenfield, IN 46140

Services at this Location:

Location Hours

  • Mon-Thur: 9 am - 5:30 pm
  • Fri-Sat: 9 am - 4:30 pm
  • Sun: 10 am - 1 pm
Special Operating Hours
  • 5/29/2022 - 5/30/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

WANDA A. 
Rating:
5.0

Customer did not leave a comment.

Timothy P. 
Rating:
5.0

Larry is always excellent to work with and very accommodating

Fred B. 
Rating:
5.0

Customer did not leave a comment.

Patricia K. 
Rating:
1.0

Customer did not leave a comment.

MARGIE R. 
Rating:
5.0

Customer did not leave a comment.

Amy B. 
Rating:
3.0

When I went to pick it up in Greenfield it was a lot more expensive because it said I was supposed to pick it up in Indianapolis!!! Although I have 3 confirmations and spoke to the guy at greenfield location and was NEVER told it would be cheaper. I just had to pay for it because I needed the truck. It was a lot more than what I was quoted!!! The guy in greenfield said it was not my fault or his and I need to address with you to get the amount I was quoted!

MICHELE B. 
Rating:
5.0

Larry was great and very informative

India C. 
Rating:
5.0

Great business!

Sean N. 
Rating:
5.0

Nothing it was great.

HEATHER G. 
Rating:
3.0

Customer did not leave a comment.

Jill B. 
Rating:
3.0

Customer did not leave a comment.

Steve B. 
Rating:
5.0

Customer did not leave a comment.

Kyle M. 
Rating:
5.0

Customer did not leave a comment.

Dianna K. 
Rating:
5.0

Larry took great care of us and we will use him again in the future

CHRIS P. 
Rating:
4.0

Customer did not leave a comment.

JAN S. 
Rating:
5.0

not a thing.

Robert C. 
Rating:
1.0

The truck was old, didn't drive well, smelled like exhaust, and needs am alignment done.

David S. 
Rating:
5.0

Great customer service.

Anthony M. 
Rating:
5.0

Customer did not leave a comment.

LANCE S. 
Rating:
5.0

Not anything everything that Larry did was perfect. I wish other U-hauls nearby were run like he ran his business.

Joshua G. 
Rating:
2.0

Customer did not leave a comment.

HENRY L. 
Rating:
5.0

Customer did not leave a comment.

Kyle K. 
Rating:
5.0

Customer did not leave a comment.

ROGER T. 
Rating:
5.0

Customer did not leave a comment.

PHILLIP H. 
Rating:
5.0

Customer did not leave a comment.

james B. 
Rating:
4.0

Customer did not leave a comment.

Sharon C. 
Rating:
4.0

Customer did not leave a comment.

DALE B. 
Rating:
5.0

Larry was very helpful. Ready to go. Thank you.

Anthony M. 
Rating:
3.0

Your trailers pull so terribly I would never recommend them to anyone. The hitch extension is absurd

Anthony S. 
Rating:
5.0

Nothing..Larry is great and went out of his way to help us...quick rental and return. Thank you for Larry!!!!!!

BEATRICE L. 
Rating:
4.0

Customer did not leave a comment.

DENISE K. 
Rating:
4.0

Customer did not leave a comment.

THOMAS O. 
Rating:
3.0

Truck had a lot of damage all over And was muddy

Rusty K. 
Rating:
4.0

The gentleman that checked us in was pleasant to work with. The parking lot needs attention. The link provided for checking in our vehicle after hours did not function correctly. It would not allow me to take a picture of the mileage and gas gauge. If we are charged a $20 convenience fee, I will contest that.

KEITH T. 
Rating:
5.0

Customer did not leave a comment.

Lamius K. 
Rating:
4.0

Customer did not leave a comment.

Angela T. 
Rating:
5.0

In and out on my way. Great service.

Anthony M. 
Rating:
5.0

Customer did not leave a comment.

Bob M. 
Rating:
5.0

Customer did not leave a comment.

RUBEN R. 
Rating:
5.0

😊

terry S. 
Rating:
5.0

Customer did not leave a comment.

Gregory B. 
Rating:
5.0

Customer did not leave a comment.

Laurie S. 
Rating:
5.0

Always helpful and efficient.

Scott M. 
Rating:
5.0

Customer did not leave a comment.

BROCK L. 
Rating:
5.0

Larry was an great sale man and I will recommend others to him. Franklin Mccarter

FRANKLIN M. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Customer did not leave a comment.

CORTNEY G. 
Rating:
5.0

It was one of the best U-Haul experiences I have ever had.

Michael S. 
Rating:
4.0

Customer did not leave a comment.

Avery M. 
Rating:
2.0

When I was quoted $50 for a 20ft truck and then charged $90 at pick up and $16 after drop off it makes people not want to go back. Not to mention when I said I would be going 20 miles and he said we will call it 30. No I already rounded up. I went 18 miles.

Josh G. 
Rating:
5.0

Customer did not leave a comment.

Marcus W. 
Rating:
5.0

Customer did not leave a comment.

DENNA R. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL E. 
Rating:
5.0

Good location

RANDALL S. 
Rating:
3.0

It was what I expected for a rental moving truck

Mary S. 
Rating:
5.0

Everything was good

Jeff P. 
Rating:
5.0

Customer did not leave a comment.

MARK B. 
Rating:
3.0

Inside is uhaul was muddy and covered in white dog fur. It should have been cleaned and detailed before we picked it up, but we thankfully managed and my son who's allergic to dogs was able to take Benadryl for his itchy eyes

Garrett C. 
Rating:
5.0

Customer did not leave a comment.

Shilp P. 
Rating:
5.0

Super helpful and overall experience was phenomenal!

Emily R. 
Rating:
2.0

The potholes entering the yard need some serious attention. They could cause some serious damage to items your carrying. Owner was nice, hooked up the trailer, and I was on my way. Just watch for the potholes coming off the highway.

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Christopher D. 
Rating:
5.0

Customer did not leave a comment.

Jeff K. 
Rating:
5.0

Customer did not leave a comment.

SANDRA H. 
Rating:
5.0

Customer did not leave a comment.

Rande B. 
Rating:
5.0

Friendly, quick and very professional service. The car transporter worked flawlessly. My rental experience could not have been better. Thank You

russell J. 
Rating:
3.0

I had called Larry to let him know we were running behind to pick up equipment/truck. Larry was extremely rude and short tempered with us because we were not on time. He hung up on my daughter twice when she was calling to ask a question and to notify him of our arrival. I will NOT use this location again!!

Kimberly M. 
Rating:
4.0

Customer did not leave a comment.

GARY R. 
Rating:
5.0

Pave the parking lot

KENNETH M. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Customer did not leave a comment.

Kyle S. 
Rating:
5.0

Customer did not leave a comment.

Brad B. 
Rating:
5.0

Nothing. Larry did a great job for us.He knew the truck we needed and had it ready when we arrived.

SAM P. 
Rating:
4.0

Customer did not leave a comment.

JIM K. 
Rating:
5.0

Very professional, truck was very clean and preformed well.

VICKER T. 
Rating:
5.0

Customer did not leave a comment.

Shannon B. 
Rating:
5.0

Customer did not leave a comment.

GWENDOLYN B. 
Rating:
5.0

Customer did not leave a comment.

Andrew S. 
Rating:
5.0

Customer did not leave a comment.

Brian G. 
Rating:
5.0

Customer did not leave a comment.

Jonathan N. 
Rating:
5.0

Customer did not leave a comment.

Sondra A. 
Rating:
5.0

Customer did not leave a comment.

Sondra A. 
Rating:
3.0

Customer did not leave a comment.

Greg H. 
Rating:
5.0

Customer did not leave a comment.

SHERRY J. 
Rating:
4.0

The 5x9 trailer was perfect for moving a refrigerator and the appliance dolly was probably new. The rental contract was completed in minutes so I was in and out in less than 30 minutes. Thank you!

ronald B. 
Rating:
5.0

Great service, thank you!

Elizabeth B. 
Rating:
3.0

Customer did not leave a comment.

SHELLY G. 
Rating:
5.0

The truck was ready on time as promised and the process for pickup and delivery was very easy to complete.

Josh M. 
Rating:
5.0

Customer did not leave a comment.

gary O. 
Rating:
5.0

Customer did not leave a comment.

Craig W. 
Rating:
5.0

I went to drop trailer off and showed man the paper work. He gave it back to me and we went outside to check trailer over. He asked me to park trailer at west end of building. He helped guide me to the spot he wanted it dropped at. He disconnected the trailer and said that was all I needed. I Thought I would get a-receipt but he said all was good and I left.

FREDERICK M. 
Rating:
3.0

Site closed on Mondays and Tuesdays so no staff available. Fortunately, can drop off via on line service, but did have some tech issues that took some time to work through.

Karen H. 
Rating:
5.0

Was helpful.

Yuki W. 
Rating:
4.0

Customer did not leave a comment.

Laura C. 
Rating:
5.0

Easy affordable process.

Becky T. 
Rating:
5.0

Easy to find and large area for parking.

AMY L. 
Rating:
5.0

Customer did not leave a comment.

kimberly G. 
Rating:
5.0

Customer did not leave a comment.

Phillip S. 
Rating:
5.0

Customer did not leave a comment.

JERRY H. 
No reviews have been submitted for this location.

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