Very out of the way from my destination to returnDENNIS C.
Customer Reviews for Laso Wrecker Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Joshua was great to work with.Joey J.
Returned on Sunday, received a receipt on Tuesday. All was good.Donna C.
they are phasing out there uhaul trucks so i would not recommend this place for pickup.. truck did not have the right amount of fuel and owner seemed to care less...Thomas W.
Customer did not leave a comment.James B.
Your hitches are not adjustable. Was told my 2" ball would work. It was to big. So they were helpful and traded, but I lost a 4" drop ball that I use for pulling my concession trailer. Shouldn't tell customers that they are adjustable.Rick M.
Customer did not leave a comment.Micheal O.
The gentleman who handled my order was very professional and a very good knowledge of the equipment.Carl P.
No attendant available to discuss the issue until 1:00 pm.Carlos B.
Customer did not leave a comment.Joey J.
Customer did not leave a comment.Howard T.
Customer did not leave a comment.Ashley H.
The only reason I rated 4 and not 5 was because the bad training they gave to the new employee. Was her first day and I was the first customer. She did all she could and at the end was done correctly, but definitely she was not train correctly. She did a great service and was very customer oriented and will be better in the future. ThanksCarlos B.
Everything great with the people. Person told me after I returned it when I told him AC cut out on me this vehicle has its AC repaired several times. Was hot as hell inside when AC wentKolby K.
Customer did not leave a comment.Joseph D.
When I dropped the trailer off, there was no offer at all to help unhook and picking up the tongue on your 6 x 12 enclosed is a bit much for a 80 year old manGeorge C.
Just check that the A/C works. Everything else was smooth, efficient and friendlyKaren L.
Great customer service.Richard G.
The truck seemed well maintained, but it was filthy. I'm sure glad I didn't get dinged for someone else's mess.Heywood Leroy H.
Easy drop-off.christopher M.
A pleasant experience, they made it quick and easyStephen W.
Customer did not leave a comment.RALPH S.
Customer did not leave a comment.Joseph J.
Customer did not leave a comment.Pete P.
We were waited on by Joey who was very accommodating. Thank you for this good experience. Moving is stressful and the rental went well.MArie L.
Location was fine but after reserving a car hauler weeks in advance I was notified the day prior to pick up that the trailer was 45 minutes away. No help from customer service.bryan B.
LASO towing is really awesome. BIG trucks, friendly service and great for picking up & dropping off for u-haul, too.Carrie P.
When we arrived and explained to Laso Wrecker Service the situation as to why we didn't take the unit to Pensacola which by the way was further more miles, they were very helpful with settling the contract to our satisfaction.Jeri H.
Insure the trailer is fastened to Ball. Got ready to load trailer and bounced up because ball not connectedCharles G.
I wish I had known that there was no place to drop the keys when I dropped the trucks off after hours. I had to go back 2 days later to drop off the keys.Sarah R.
Customer did not leave a comment.Charlie L.
Customer did not leave a comment.MARC P.
The truck was new. It was not cleaned out. The cab was filthy. The gentleman that rented the truck didn't even walk us out to the truck to go over it with us. We had to go find the truck by a number.SUSAN M.
Customer did not leave a comment.JOANNE H.
Non Uhaul centers should except trailers, being they can be rented by another or next person.John M.
Customer did not leave a comment.gregory S.
Have it more clear for customers to choose if they are doing an in town move or one wayElizabeth P.
Ordered 24 moving blankets. They only had six!!!Irlene K.
Customer did not leave a comment.Dennis C.
well doneScott T.
Customer did not leave a comment.Shirley K.
Customer did not leave a comment.RUTH P.
They were a nice bunch a guys. Straight to the point, but in moving and being on a schedule that is wHate I needed.Jackie B.
Great people, efficient, kind, clean facilitiy, helpful!!! absolutely we would use them again!WILLIAM L.
Customer did not leave a comment.MARGE C.
Customer did not leave a comment.SHANNON J.
Customer did not leave a comment.CHARLES B.
Customer did not leave a comment.Allen H.
Customer did not leave a comment.LARRY W A.
The trailer was old but worked fine. However, the rented blankets were very dirty, and one was partially cut up with a piece missing.ELIZABETH C.
thank you very much. Everything went as planned.susan W.
The staff at Laso went above and beyond all expectations to make sure that i was taken care of.. Their service was exempliary to any i have dealt with!! You need to use them as a poster board for u-haul... Hats off to the Laso crew and to u-haul for having such professional people in their employ... Thank you so much.. Brad L Davis...BRAD D.
Customer did not leave a comment.alice D.
When we were asked for a drop off location - a Glenpool OK dropoff was not on the list of drop offs. I don't know if it is a system problem or a representative problem.MARLA C.
Customer did not leave a comment.JAMES S.
Customer did not leave a comment.eric C.
Customer did not leave a comment.SABRINA D.
Customer did not leave a comment.RICHARD S.
Customer did not leave a comment.Michael G.
Customer did not leave a comment.JAMES H.
Customer did not leave a comment.LUIS R.
staff could not care less not helpful It was like pulling teeth to get any type servicePHILLIP C.
Customer did not leave a comment.KEVIN M.
The customer service person who signed us up was very helpful. We needed additional information and she took extra time with us to make sure we had all of our answers.MARY I.
Customer did not leave a comment.CREOLA H.
Orderwasnt ready. Had to wait past the scheduled time did not have the pads at that store and had to go get them someplace else.John R.
Customer did not leave a comment.Bob M.
Customer did not leave a comment.DEIDRE G.
Customer did not leave a comment.JAMES C.
right rear tail light burnt out. Someone, instead of changing bulb and putting 3 screws back into the plate, put POP RIVETS into it so the bulb can NEVER BE CHANGED. The state trooper who pulled me over in a driving rain didnt think it was funny either. He didn't think the uhauler's suggestion of driving in circles was very entertaining either. GET YOU G.D. ACT TOGETHER OR GET INTO ANOTHER LINE OF BUSINESS!! I received a whole $25 off my next rental for uhaul endangering my & my family's lives by you people being cheapasses... congrats. I think I'll find a new van line next time and so will anyone I speak to. I only wish I had some way of contacting Conan O'brien on this one, I reaaaally do. Kudos.